3.0 Maintenance & Troubleshooting
For cleaning, use a window type product with a soft cotton cloth.
cauTIon: do not use a power washer, solvent product or abrasive
materials for cleaning board faces.
For cleaning the console, use a damp cloth periodically.
3.1 Table I: Quick Reference Problem/Cause
waRnIng! use a lock ouT/Tag ouT on cIRcuIT bReakeRs oR
“poweR on/off” swITches when peRfoRmIng InsTallaTIon,
RepaIRs oR maInTenance.
Follow the troubleshooting guides whenever possible prior to contacting customer
service. If the problem you are seeing is not covered in the guide, please contact the
customer service department as soon as possible. Refer to the diagrams included in
section 6 for assistance in troubleshooting.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Scoreboard doesn’t
light and Console
doesn’t work
No power to the
Scoreboard
Check that the main circuit breaker is on.
Check to make sure the controller and scoreboard are
plugged into an outlet.
Scoreboard Digits
don’t light (Console
Works)
No power out of the
controller assembly to
the board
Check to make sure the scoreboard is plugged into an outlet.
Check to make sure a circuit breaker did not get blown.
Digits light, Console
works, but, no
control of the
Scoreboard
No data signal
established
Turn off the Scoreboard and the Console and turn the
Scoreboard on then the Console. Retry coding Console.
Low battery (Wireless
Consoles)
Be sure the battery is charged (if so equipped), or try the wall
transformer to power the Console.
No RF signal
established
(Wireless Consoles)
Take Console 10 to 25 feet from the Scoreboard and test
again. Check antenna connections and tighten if necessary,
both in the Scoreboard and in the Console. CAUTION: the
antenna connection at the radio can be easily broken. Push
or pull the connector STRAIGHT on or off!
waRnIng! opeRaTIon of The unIT wITh The elecTRIcal exposed
Is dangeRous. be suRe all Tools and any oTheR maTeRIals aRe
RemoVed fRom The unIT, and all access coVeRs aRe Replaced
and closed befoRe poweR Is TuRned on.
noTe: for advanced Trouble shooting, service manuals and Replacement part
Information go to www.allamericanscoreboards.