6
3.0 Maintenance & Troubleshooting
For cleaning, use a window type product with a soft cotton cloth.
CAUTION: Do not use a power washer, solvent product or abrasive
materials for cleaning board faces.
3.1 Table I: Quick Reference Problem/Cause
WARNING! USE A LOCK OUT/TAG OUT ON CIRCUIT BREAKERS OR
“POWER ON/OFF” SWITCHES WHEN PERFORMING INSTALLATION,
REPAIRS OR MAINTENANCE.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Scoreboard doesn’t
light and Console
doesn’t work
No power to the
Scoreboard
Check that the main circuit breaker is on.
Check to make sure the controller and scoreboard are
plugged into an outlet.
Scoreboard Digits
don’t light (Console
Works)
No power out of the
controller assembly to
the board
Check to make sure the scoreboard is plugged into an outlet.
Check to make sure a circuit breaker did not get blown.
Digits light, Console
works, but, no
control of the
Scoreboard
No data signal
established
Turn off the Scoreboard and the Console and turn the
Scoreboard on then the Console. Retry coding Console.
Low battery (Wireless
Consoles)
Be sure the battery is charged (if so equipped), or try the wall
transformer to power the Console.
No RF signal
established
(Wireless Consoles)
Take Console 10 to 25 feet from the Scoreboard and test
again. Check antenna connections and tighten if necessary,
both in the Scoreboard and in the Console. CAUTION: the
antenna connection at the radio can be easily broken. Push
or pull the connector STRAIGHT on or off!
Scoreboard works,
but some lights stay
on all the time
Short in Digit circuit
Call technical support
The Scoreboard
works, but some
lights do not come
on or blink
Bad Connection
Call technical support
Bad Driver or Digit
Board
Call technical support
WARNING! OPERATION OF THE UNIT WITH THE ELECTRICAL
EXPOSED IS DANGEROUS. BE SURE ALL TOOLS AND ANY OTHER
MATERIALS ARE REMOVED FROM THE UNIT, AND ALL ACCESS
COVERS ARE REPLACED AND CLOSED BEFORE POWER IS TURNED
ON.
NOTE: For Advanced Trouble Shooting, Service Manuals and Replacement Part
Information go to www.allamericanscoreboards.
