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1.6 You may also be required to make the product available to CNP Brands or
a CNP Brands Authorised Service Agent. If you are required to return the
product to a CNP Brands Authorised Service Agent, CNP Brands will provide
details of the centre closest to you. Unless CNP Brands decides otherwise you
are responsible for any costs associated with returning the product to CNP
Brands. The product will be at your risk whilst in transit to and from the CNP
Brands or CNP Brands Authorised Service Agent, unless transported by CNP
Brands or its agents.
1.7 In order for your claim to be processed you will need to provide to CNP
Brands with an original proof of purchase. For example an original retailer
purchase receipt, bill of sale, invoice, lay-by docket, credit card receipt or
similar proof of purchase.
1.8 If CNP Brands decide to repair a product, this product may be replaced by
refurbished products of the same type rather than being repaired.
Refurbished parts may be used to repair the product. Replacement of the
product or a part does not extend or restart the Warranty Term.
1.9 Exclusions
a) This Standard Warranty does not cover products purchased as an
ex-display, without being checked by CNP Brands or CNP Brands Authorised
Service Agents.
b) This Standard Warranty does not cover faults or defects caused by:
i. Unsuitable, improper use or use not in accordance with the manufactures
specifications;
ii. Incorrect installation or installation not in accordance with instructions
provided;
iii. Normal wear and tear;
iv. Inadequate or complete lack of maintenance;
v. Chemical, electrochemical or electrical influences; or
vi. Harsh detergents or abrasive cleaners used on product finishes.
c) To the fullest extent permitted by law, CNP Brands excludes all liability for
damage or injury to any person, damage to any property, and any indirect
consequential or other loss or damage.
CNP Brands Warranty Information (cont.)