MADE IN MALAYSIA
Water Heater
EWH 5451T
Thank you for purchasing EuropAce Water Heater.
future reference.
Product Warranty
The Warranty Card is not provided in the product packaging. You can register the product
warranty online at our website https://www.europace.com.sg/ewarranty/ within 7 (seven)
days from the date of purchase. You will enjoy an additional 3 months of the product
standard warranty when you register online. Please produce your E-warranty registration
when requesting for repair and service at our Service Centres nearest to you.
In the event, if you are unable to register the product warranty online you must produce your
purchase receipt/tax invoice and such other documentary proof of purchase of the appliance
when requesting for repair and service.
Product Warranty Coverage
You may find out your product warranty coverage at the link below before calling our Cus-
tomer Service Hotline (65) 6457 3678 or visiting our Service Centre.
http://europace.com.sg/ewarranty/src/cupload/settings_pd-
f/1/1-1-2c899-1563960978-WARRANTY-COVERAGE-19_0221.pdf
TERMS & CONDITIONS OF WARRANTY (THIS WARRANTY IS VALID IN SINGAPORE
ONLY)
Your appliance is warranted against faulty design, workmanship or materials for a period of
12 months unless otherwise stated from the date of purchase, subject to the following terms
& conditions herein below:-
1) That the owner shall register the product warranty online at our website www.eu-
ropace.com.sg within 7 (seven) days from the date of purchase.
2) That the appliance shall be used solely for domestic purposes and not for commercial
purposes or any other purposes whatsoever and used strictly under the instruction for
operation as provided by the manufacturers or the appliance.
3) That if any time during the warranty period any part or parts of this appliance is removed,
tampered, modified, adjusted, altered, handled or repaired in any way whatsoever by any
persons other than those authorized by Strategic Marketing (S) Pte Ltd, this warranty shall
immediately cease to be valid and become void.
4) That the owner shall produce the E-warranty registration or tax invoice/receipt and such
other documentary proof of purchase of the appliance to our satisfaction as we may deem
necessary when requesting for repair and service.
5) That our decision on all queries relating to complaints as to defects either of workmanship
or of materials shall be conclusive and the owner shall agree to abide by such a decision. Any
appliance or defective part which has been replaced shall become our property.
6) The terms and conditions of this warranty shall be contained exclusively in this document
and no other presentation of provision, either written or otherwise, regardless of the origin of
the same, shall be accepted as either adding or removing from these terms and conditions.
7) That this warranty shall cease to be valid and void if the appliance is exported or
relocated from Singapore.
8) That there shall be no removal, alteration, defacement, or made illegible/tampered or any
kind of the serial number on the appliance.
9) That the owner shall be fully responsible for the due delivery and collection of the appli-
ance for any work done according to this warranty. Transportation expenses incurred for
delivery or handling the appliance are chargeable to the owner.
10) Transportation and labour charges apply after the full parts warranty expires. Refer to
https://www.europace.com.sg/ewarranty/ for more information.
