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After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | [email protected]
Other Useful Information (Cont.)
Troubleshooting
If your heater fails to operate, or you experience any other problem with the
appliance, contact our after sales line for advice or to arrange a service.
But before phoning for a service, please ensure that the heater is properly
plugged in and the outlet and circuit breaker or fuse are working properly.
Cleaning and Maintenance
• Before cleaning your heater, switch it off and allow it to cool. Disconnect
the electricity supply to the appliance.
• If the outside of the heater needs cleaning, wipe it with a soft, damp cloth
and then wipe it dry with a dry cloth. Allow some time for the heater to dry
thoroughly before reconnecting it to the power supply.
• Do not use abrasive cleaning powders or furniture polish, as this can
damage the surface finish.
• CAUTION:
Never immerse the cord, plug or heater in water or other
liquid for cleaning. Do not allow water to enter the interior of the
heater.
• Dust from around the grilles can often be removed by using a vacuum
cleaner with a soft brush attachment.
Storage
• If you are not going to use the heater for an extended period of time,
please unplug it at the power point.
• Clean the appliance as described above, then store it in its original carton to
protect it from dust. Store it in a cool and dry place, out of children’s reach.
CAUTION!
• Always switch off and disconnect the appliance from the power supply
before attempting any maintenance or cleaning the heater.
• Do not attempt to open the heater and repair it yourself. Any repairs
must be carried out by a qualified technician.