13
Troubleshooting
The appliance makes lots of
noise?
• Adjust the front foot, keep the appliance level.
• Keep the appliance spaced away from walls.
There is a liquid flowing
sound inside the cabinet?
• It is normal because of the refrigerant working inside.
The appliance does not start?
• Make sure the appliance is connected to the power
source properly.
• Make sure to switch on the power.
• The compressor re-starts after 5 minutes following a
power cut.
The compressor runs
continuously?
• If no cold is being produced, call the retailer’s after-
sale service.
The door does not seal
tightly?
• After a long life of use, the door seal may become
stiff & distorted partially.
1. Heat the door seal with a hair dryer or hot towel.
2. The door seal will be softened to allow a better
seal
The appliance does not cool
sufficiently?
• Adjust temperature setting.
• Keep the appliance away from sunlight or heat.
• Please do not open the door frequently.
There are unpleasant smells
inside the cabinet?
• A little bit of plastic smell for newly-bought appliance
is normal and will disappear after a short time.
• Clean the compartment and ventilate it for a few
hours.
There is condensation on the
glass door?
• Do not open the door frequently or leave open for a
long time.
• Do not set the temperature too low.
• High ambient temperature and humidity can cause
condensation.
The light is not working?
• Check the power supply first.
• Call the retailer’s after-sale service if the light is
broken.
Why is the alarm sounding?
• When a system malfunction occurs and the alarm
sounds, press any key on the control panel to cancel
the alarm sound.
What do the different error
codes mean?
• Error code:
When the temperature sensor of the upper zone
failure occurs, error code displays: “E1” for open
circuit; “E2” for short circuit.
When the defrost sensor failure occurs, error code
displays: “E3” for open circuit; “E4” for short circuit.
When the temperature sensor of Lower zone failure
occurs, error code displays: “E5” for open circuit;
“E6” for short circuit.
