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Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly
shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating
such as a full dust bag, blocked hose, clogged tubes or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch.
If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
Problem Solving
Problem
Motor will not
start.
Vacuum does not
clean carpet or
bare floor.
No suction at the
end of hose.
Vacuum is hard
to push.
Burning smell;
brush roll will not
turn.
Front cover will
not close.
Headlight not
working.
Make sure vacuum is turned off and power cord is unplugged.
!
Cause
Solution
Power plug
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Power switch
• Turn power switch to on (I).
Thermal cut-off
• See above.
Dust bag and filters
• Replace dust bag, clean and/or change filters.
• If picking up fine dust, the dust bag may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the bag and filters. Refer to page 3 for filter
maintenance. Make sure filters and dust bag are installed
properly.
Selector knob
• Turn selector knob to ‘floor.’
Belt
• Replace a worn or broken belt. Page 4
Hose or tubes
• Remove clogs from the hose or tubes that restrict the airflow.
Page 7
Bare floor setting
• For bare floor cleaning, push brush roll control lever firmly to lock
in ‘bare floor' setting to stop brush roll. Turn height adjustment
knob to bare floor position. If brush roll still rotates, control lever
is not engaged properly. Page 5
Carpet height setting
• For carpet cleaning, turn height adjustment knob to another
position. Push brush roll control to ‘carpet.’
Dust bag and filters
• Replace dust bag, clean and/or change filters.
• If picking up fine dust, the dust bag may not look full, but
a fine substance tends to reduce suction when it blocks
air flow through the bag and filters. Refer to page 3 for filter
maintenance. Make sure filters and dust bag are installed
properly.
Selector knob
• Turn selector knob to ‘hose.’
Hose or tubes
• Remove clogs from the hose or tubes that restrict the airflow. Page 7
Carpet height setting
• Adjust knob to a higher position.
Belt
• Replace a worn or broken belt. Page 4
Belt
• Check brush roll for debris. Page 4
• Replace a worn or broken belt. Page 4
Brush roll control
• Push brush roll control to ‘carpet.’
Note: Brush roll is not
supposed to turn while handle is in upright position.
No dust bag
• Install dust bag. Page 4
• Front cover will not close if dust bag is not properly installed.
Light bulb
• Replace light bulb. Page 4
