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Replacing Lamps

To be assured of maximum tanning effectiveness, change lamps after
approximately 800-1000 hours of use. Tanning will continue after this
time but at a slower rate. To ensure trouble-free operation of your
sunbed, replace the lamp starters whenever the lamps are replaced. We
recommend using the lamps specified below. Use of uncertified lamps
is a violation of Federal regulations and may void your warranty.

1

Grasp a lamp at one end and at the middle, then turn the lamp a
quarter turn. The lamp may then be gently removed from its holder.

2

To reinstall lamp, insert pins on the ends of the lamp into the slots
on top of the lamp holder and turn the lamp a quarter turn.

The following lamps have been certified for use in the 16RS:

DARK TAN™ Wolff® Model DT71-T12-100W BI-PIN
Triple Twister Model F71T12/BL/HO/BP

If you did not find the solution to your problem above, contact your

place of purchase for additional assistance

Problem

Troubleshooting

Solution

Sunbed not tanning

1. Clean sunbed, see 

Thorough Periodic Cleaning

.

2. Replace lamps if lamp hours are greater than 800hrs.
3. Replace acrylic.

Lamps fail to light and timer display is blank

1. Check source of AC power. Reset circuit breaker or replace

fuse if necessary.

2. Make sure the unit is plugged into outlet.
3. Make sure canopy to bench cord is properly connected.
5. Make sure Control Lock is in the vertical position.

One or more lamps fail to light

1. Check that lamp is installed correctly.
2. Switch unlit lamp with a lamp that lights. If the new lamp

lights and the old lamp still does not, replace old lamp.

The canopy will not stay up

NOTE:

Gas springs are manufactured to hold the canopy in its

fully open position as well as allow it to rest fully closed. If
left open for an extended period of time some creep down
may occur. This is considered normal. Keep the unit closed
when not in use. If the canopy will not stay fully open when
raised...

1. Raise and lower the canopy a few times to lubricate gas

spring internal seals.

2. Replace gas springs.

Sunbed does not stay lit

Check source of AC power. Reset circuit breaker or
replace fuse if necessary.

Record this information for ease of service:

Date of purchase:

Bench serial number:

Canopy serial number:

18 MONTH “BRONZE MEDAL” WARRANTY

Your ETS Distributor (including 

ETS, LLC

if purchased directly), through a manufacturer’s

warranty, warrants your tanning unit to be free of structural defects in material and work-
manship, under normal use, for its lifetime. Your ETS Distributor will, at its discretion, repair
any structural defect which materially affects the performance of the tanning unit, or replace
the tanning unit.

For eighteen (18) months following the purchase date of your tanning unit, your ETS
Distributor will provide replacements for parts that prove to be defective in material or
workmanship, with the following exceptions: gas springs are warranted against manufac-
turer’s defects for a period of one (1) year; ballasts are warranted against manufacturer’s
defects for a period of six (6) months; fluorescent lamps, lamp starters and cracked or bro-
ken endcaps are warranted against manufacturer’s defects for a period of ninety (90) days;
blue and clear filter glass (for face tanners) are warranted against manufacturer’s defects
for a period of thirty (30) days; acrylics are warranted against manufacturer’s defects for a
period of ninety (90) days following the purchase date of your tanning unit.

Your ETS Distributor (including 

ETS, LLC

if purchased directly), also extends to you a two

(2) year parts warranty on all T-Max® remote system components. External voltage trans-
formers (buck-boosters) are covered by a one (1) year parts and labor warranty, provided
you send back the defective transformer.

Labor costs associated with repair or replacement work covered by this warranty will be
reimbursed for repair or replacement work required to be performed for a period of thirty
(30) days following the purchase date of your tanning unit. Normal wear and tear, damage
from misuse or abuse, damage incurred in transit or damages resulting from unauthorized
repairs or modifications are not covered by this warranty. Warranty coverage does not
include cosmetic abnormalities such as scratches, nicks, dents, or other cosmetic changes
that do not materially interfere with the function of the tanning unit.

THIS 18 MONTH “BRONZE MEDAL” WARRANTY IS EXPRESSLY MADE IN LIEU OF
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE, WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify
this 18 Month “Bronze Medal” Warranty in any respect. To obtain service under this 18 Month
“Bronze Medal” Warranty, contact your authorized ETS Distributor (or 

ETS, LLC

if purchased

directly). Proof of purchase, including serial number, is required.

IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE
AT LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN
AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE
OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PROD-
UCTS, LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDI-
RECT, SPECIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion
or limitation of incidental or consequential damages, and the above limitation or exclusion will
not apply to residents of some states. This 18 Month “Bronze Medal” Warranty gives you spe-
cific, legal rights and you may have other rights which may vary from state to state.

All warranty service must be performed by an authorized service person using only ETS
authorized replacement parts. Use of non-authorized parts may void your warranty. All labor
charges must be authorized by your ETS Distributor prior to the start of repairs and must not
exceed the established rates and time allotment policies established by your ETS Distributor.
If your tanning unit must be returned for service, all freight charges shall be at your expense.
Contact your ETS Distributor for the authorized Service Center nearest you. This warranty is
serial number specific and only applies to tanning units purchased through an authorized ETS
Distributor. This warranty is extended to the individual or legal entity whose name appears on
the original sales document and may not be transferred to any other individual or legal entity.
This warranty is void if the tanning unit is modified in any manner from its original design.

1•800•449•3605

7445 Company Drive
Indianapolis, IN 46237-9296

To obtain warranty service contact your place of purchase. Proof of
purchase, including serial number, is required for verification.
Contact ETS, LLC only if you purchased your equipment directly.

Proudly manufactured in the U.S.A.

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