ETS 27964-01A, User Manual, Page: 2 / 36

27964-01A
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24 MONTH “SILVER MEDAL” WARRANTY
Your ETS Distributor (including ETS, LLC if purchased directly), through a manufacturer’s warranty, warrants your tanning
unit to be free of structural defects in material and workmanship, under normal use, for its lifetime. Your ETS Distributor
will, at its discretion, repair any structural defect which materially affects the performance of the tanning unit, or replace the
tanning unit.
For twenty-four (24) months following the purchase date of your tanning unit, your ETS Distributor will provide replacements
for parts that prove to be defective in material or workmanship, with the following exceptions: gas springs and ballasts are war-
ranted against manufacturer’s defects for a period of one (1) year; lamp starters and cracked or broken endcaps are warranted
against manufacturer’s defects for a period of ninety (90) days; fluorescent lamps are warranted against manufacturer’s defects
for a period of thirty (30) days; acrylics are warranted against manufacturer’s defects for a period of six (6) months (prorated)
following the purchase date of your tanning unit. Shipping charges will be covered during the first sixty (60) days following the
purchase date.
Your ETS Distributor (including ETS, LLC if purchased directly), also extends to you a two (2) year parts warranty on all
T-Max® remote system components. External voltage transformers (buck-boosters) are covered by a one (1) year parts and
labor warranty, provided you send back the defective transformer.
Labor costs associated with repair or replacement work covered by this warranty will be reimbursed for repair or replace-
ment work required to be performed for a period of sixty (60) days following the purchase date of your tanning unit.
Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages resulting from unauthorized
repairs or modifications are not covered by this warranty. Warranty coverage does not include cosmetic abnormalities such
as scratches, nicks, dents, or other cosmetic changes that do not materially interfere with the function of the tanning unit.
THIS 24 MONTH “SILVER MEDAL” WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify this 24
Month “Silver Medal” Warranty in any respect. To obtain service under this 24 Month “Silver Medal” Warranty, contact your
authorized ETS Distributor (or ETS, LLC if purchased directly). Proof of purchase, including serial number, is required.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT LAW OR IN EQUITY FOR
ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED,
OR FOR LOSS OF USE OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS,
LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, and the above lim-
itation or exclusion will not apply to residents of some states. This 24 Month “Silver Medal” Warranty gives you specific,
legal rights and you may have other rights which may vary from state to state.
All warranty service must be performed by an authorized service person using only ETS authorized replacement parts. Use
of non-authorized parts may void your warranty. All labor charges must be authorized by your ETS Distributor prior to the
start of repairs and must not exceed the established rates and time allotment policies established by your ETS Distributor.
If your tanning unit must be returned for service within thirty (30) days from the purchase date, freight charges will be paid
for by your ETS Distributor, after which all freight charges shall be at your expense. Contact your ETS Distributor for the
authorized Service Center nearest you. This warranty is serial number specific and only applies to tanning units purchased
through an authorized ETS Distributor. This warranty is extended to the individual or legal entity whose name appears on
the original sales document and may not be transferred to any other individual or legal entity. This warranty is void if the
tanning unit is modified in any manner from its original design.
To obtain warranty service, contact your place of purchase. Proof of purchase, including serial num-
ber, is required for verification. Contact ETS, LLC only if you purchased your equipment directly.
ETS, LLC 7445 Company Drive, Indianapolis, IN 46237-9296
1-800-449-3605
In Canada call 1-800-661-6292 or 519-421-1212