ETNA SMV620, Instructions For Use Manual, Page: 47 / 104

EN 23
Solving problems
If you are uncertain about whether your appliance is functioning properly, this does not
automatically mean there is a defect. Try to deal with the problem yourself first by checking the
points mentioned below. If the recommendations below do not solve your problem, call our
service department.
Check:
• Is the plug in the socket?
• Is the door closed properly?
• Is the fuse in the fuse box faulty?
• Are the power settings and times set properly?
• Are there objects in the microwave that shouldn’t be there?
• Did you use the correct kitchen utensils?
• Are the ventilation openings blocked?
• Has the food been defrosted sufficiently?
• Did you turn over or stir the food during preparation?
Also try the following:
Place a cup with water (approx. 150 ml) in the microwave, close the door securely and set the
timeknob at 1 minute.
• Does the oven lamp light?
• Does the cooling fan work?
• Does the turntable rotate?
• Has the water in the cup become hot?
If ‘NO’ is the answer to one of the questions above, please check the fuse in your meter box. If it
is functioning properly, then contact your service agent.
Sparks in the microwave
Attention!
If you see sparks in the microwave, turn the microwave off immediately. Sparks can be
caused by:
• metal or aluminium foil that touches the interior of the microwave;
• aluminium foil that is not correctly covering the food (points that stick up act as an
antenna);
• metal from a closing strip or tableware with metallic edges;
• recycled paper that contains small metal particles.
FAULTS