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DOC_DEV_SIG_ User guide_A

SIG

VPN Server - Router - Firewall

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USER GUIDE

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Summary of Contents for SIG Series

Page 1: ...DOC_DEV_SIG_ User guide_A SIG VPN Server Router Firewall _________________ USER GUIDE _________________ ...

Page 2: ..._DEV_SIG_ User guide_A This Industrial VPN Server family is manufactured by ETIC TELECOM 13 Chemin du vieux chêne 38240 MEYLAN FRANCE TEL 33 0 4 76 04 20 05 E mail hotline etictelecom com web www etictelecom com ...

Page 3: ...re Standard Title EN 61000 6 2 2006 Immunity EN61000 4 2 Electrostatic Discharge EN61000 4 3 RF Radiated Immunity EN61000 4 4 EFT Burst Immunity EN61000 4 5 Surge Immunity EN61000 4 6 RF Conducted Immunity EN61000 4 8 Power Frequency Magnetic Field Immunity EN 61000 6 4 2007 A1 2011 Emission EN55022 Radiated and conducted emission EN 301 489 1 V1 9 2 EN 301 489 3 V1 6 1 EN 301 489 7 V1 3 1 EN 301 ...

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Page 5: ...nnecting the to the cellular network 21 6 1 Pre installation checks 21 6 2 Antenna 21 6 3 Coaxial cable 21 6 4 Cellular service subscription 22 6 5 Installing or removing the SIM card 22 6 6 Controlling the conformance of the connection 23 PREPARING THE SETUP 25 1 Connecting a PC for configuration 25 1 1 Overview 25 1 2 First configuration 26 1 3 Changing the configuration later 26 2 Access to the...

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Page 7: ...n is described in another document In the rest of the document the term SIG is used to designate the product 2 Products Identification This family of Industrial VPN Server consists of these models SIG E 400 SIG A 400 SIG EC 100 The main features are summarized below Models SIG E 400 A 400 EC 400 WAN Ethernet WAN ADSL WAN Cellular HG HW 3G LE 4G LAN Ethernet 10 100 Mb s 4 4 4 USB Link redundancy Po...

Page 8: ...20 60 C fanless Humidity 10 to 95 relative non condensing Power supply 110 to 230 VAC Consumption SIG E 2W SIG A SIG C et SIG EC 5W EMC Immunity EN61000 6 2 EN61000 4 2 ESD 4 kV contact 8kV air EN61000 4 3 RF radiated 10V m 2 GHz EN61000 4 4 Burst EN61000 4 5 Surge 4KV line earth EN61000 4 6 RF conducted EN61000 4 8 Magnetic fields Emission EN61000 6 4 EN 55022 RF conducted and radiate Electrical ...

Page 9: ...A worldwide except North America UMTS bands B1 B2 B5 B8 GSM bands 850 900 1800 1900 HW 3G HSPA worldwide UMTS bands B1 B2 B4 B5 B6 B8 B19 GSM bands 850 900 1800 1900 Max data rate 4G UL 50 Mbps and DL 100Mbps Max data rate 3G UL 5 7 Mbps and DL 21 Mbps Max data rate 2G UL 237 Kbps and DL 237 Kbps Antenna connector female SMA LAN network Ethernet RJ45 4 ports Auto 10 100 full half duplex MDI MDI X ...

Page 10: ...irewall Stafeful packet inspection SPI 50 rules IP and ports filtering Remote access Up to 25 remote users RAS access Login Password and Certificate optional Customizable LAN machine network access rights Log Timestamped Events connection restart alarms Divers SNMP Supported MIBs RFC1213 MIB MIB 2 ADSL LINE MIB SNMP traps Configuration Web server Management Save and restore configurations Reset pr...

Page 11: ...te control system up to 100 sites The SIG connects up to 100 sites using VPNs with a high level of security High availability The SIG manages backup links Fr example a remote site equipped with an ADSL router with 3G backup In case of failure of the ADSL line the VPN will be restored by the cellular network In addition 2 SIG can work in redundancy mode In case of failure of the first one the secon...

Page 12: ...erent for each VPN These different characteristics make it possible to accept OpenVPNs or IPSec VPNs originating from routers of different manufacturers and also to take into account backup paths in order to build high availability remote control systems Remote access server for PCs tablets and smartphones The SIG can also behave like a remote access server If he is registered in the user list a r...

Page 13: ...ia the backup interface usually the cellular one SNMP The SIG is an SNMP agent it complies with the MIB2 standard and transmits an SNMP trap when configurable events occur DNS DNS makes it possible to assign Internet names to devices or organizations independently of their public IP address The SIG behaves like a DNS server for the devices connected to the LAN DHCP server On the LAN interface the ...

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Page 15: ...LLATION 1 Description 1 1 Dimensions 1 2 Front panel SIG E 400 SIG EC 400 SIG A 400 USB Ethernet WAN Ethernet LAN Push button B1 Ethernet LAN USB Ethernet WAN Cellular SIM cards Push button B1 Ethernet LAN USB ADSL Push button B1 220 mm 44 mm 6 mm 220 mm ...

Page 16: ... C 5 N C 6 Rx Reception polarity 7 N C 8 N C SIG EC 400 Antenna connectors Antenna Network Type Observation CEL Cellular SMA female 3G et 4G AUX Cellular SMA female To improve the 4G transmission data rate 2 antennas can be connected SIG A 400 ADSL RJ45 connector Position Signal Function RJ45 1 N C 2 N C 3 N C 4 TIP ADSL line 5 RING ADSL line 6 N C 7 N C 8 N C Power connector 110 230 V AC Push but...

Page 17: ...otely to the router administration server within 1 hour delay Rear panel push button B2 Pressing the PB LED Function During operation Flashing red Temporary return to the factory configuration IP address 192 168 0 128 The current configuration is not lost During power up Flashing red Return to the factory configuration The current configuration is deleted except if it has been saved into a file ...

Page 18: ...No signal measured 1 flash Not sufficient signal 2 flashes Sufficient signal 3 flashes Strong signal Cellular connection CEL Off SIM card missing wrong PIN code Cellular interface disable Flashing every 4 s Interface enable not connected Blinking slowly 2 s Connection in progress first step Blinking fast 0 5 s Connection in progress password and IP Steady green Connected Brief flashing when traffi...

Page 19: ...ed to wear gloves to handle the product in operation when the ambient temperature exceeds 30 C Cellular models The antenna should be installed and operated with minimum distance of 20 cm between the radiator and your body The antenna must not be co located or operating in conjunction with any other antenna or transmitter 3 Cooling The product is designed to be mounted into a server cabinet To avoi...

Page 20: ...ecessary to connect an ADSL filter Surge arrester The ADSL board of the SIG A is protected very carefully against over voltage coming from the line However when the line is exposed to lightning we recommend to connect a surge arrester between the line and the SIG IP address The IP address assigned by the ISP to the ADSL interface of the SIG can be a fixed or a dynamic public IP address If it is dy...

Page 21: ...u To carry out that control use mandatorily a SIM card subscribed with the mobile service provider selected for the SIG Remark The SIG itself provides the reception level information in two ways A reception level led indicator The diagnostic menu of the administration web server 6 2 Antenna The antenna shall not be installed inside metal cases The antenna is supplied separately Use only an approve...

Page 22: ...e MB exceeding the limit of the subscription plan if it exists The subscription must be preferably signed in the country where the machine is supposed to be installed to avoid roaming costs 6 5 Installing or removing the SIM card This model provides two SIM card holders If you use only one SIM card use the SIM card holder Nr 1 on top Installing the SIM card Power off the SIG Remove the anti steal ...

Page 23: ...rk is overloaded or that the signal level is weak If the connection is not conform change the position of the antenna or select an alternative service like UMTS instead of LTE for instance Cellular network reception level LED State Description Reception level dBm 3 flashs Strong signal 50 à 80 2 flashs Sufficient signal The connection is reliable but the data rate may be reduced due to transmissio...

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Page 25: ...nnect the PC directly to the LAN interface of the SIG Subsequent changes can be made remotely Restoring the factory IP address The factory IP address 192 168 0 128 can be restored see the User guide of the product Restricted access to the administration server If you do not have access to the administration server it is probably that access has been restricted for security reasons or for other rea...

Page 26: ...ight or cross wired Step 3 Launch the web browser Launch the web browser and then enter the IP address of the SIG 192 168 0 128 The Home page of the administration server is displayed Note Access to the administration server is not protected when configuring the SIG for the first time 1 3 Changing the configuration later Thereafter the SIG administration server is accessible from the local Etherne...

Page 27: ... the Enable access from the WAN s checkbox The administration server is accessible with HTTPS through the WAN or the LAN interface 3 Working with HTTPS Once HTTPS has been selected proceed as follows The port 4433 is assigned to administration server Open the web browser and enter the IP address of the SIG administration server Example https 192 168 38 191 4433 Click Next when a warning message is...

Page 28: ... reboot the product The product can be reached at the registered IP address Note If the IP address of the SIG is unknown the software tool EticFinder can be used This software detects all ETIC branded products on a local network After starting the software click on the Search button and when the product list is displayed double click on the product address to access the html server 5 Restoring the...

Page 29: ...username and password to access the administration server are lost you have to temporarily return to the factory settings access to the administration server is then free 7 Configuration steps To configure the product we advise to proceed as follows Set up the LAN interface Set up the WAN interface Set up the routing functions Set up VPNs Set up the remote access Set up the firewall For details ab...

Page 30: ...13 Chemin du Vieux Chêne 38240 Meylan France Tel 33 0 4 76 04 20 00 contact etictelecom com www etictelecom com ...

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