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etherFAX A2E User Guide | 18

 

© 2015 etherFAX LLC.

 

Single Device Edit 

To configure a single device select 

Edit

 on the right corresponding to the device you would like to 

configure.  

 

 

SerialNum 

 

Serial number of the etherFAX A2E Device 

 

Description 

 

Text value which can describe location or function within the environment 

 

CSID 

 

Called Subscriber Identification, text or numeric value, usually company name or fax 

number 

 

Delivery Reports 

 

Set delivery report to print out on errors only, always, or never 

 

Lines to Skip 

 

Value defines number of raster lines that will be removed from top of page. This 

allows the fax header placed on the image by the analog fax machine to be skipped and 
replaced with the header supplied by etherFAX. 

 

 

Enabled 

 

Choose to enabled or disable the etherFAX A2E device completely 

 

Send Enabled 

 

Enable device for send functionality

 

 

Receive Enabled 

 

Enable device for receive functionality 

Assigning DID’s/TFN’s to a device 

Any number currently provisioned to your etherFAX account can be assigned to an etherFAX A2E 
device. Assigning a number to the A2E device allows it to receive faxes sent to the specified number(s) 
and print them out via the attached analog fax device. 

To assign a DID or TFN to an etherFAX A2E device, first select and edit the device from the 

A2E Devices 

section of the etherFAX Client Portal. A dropdown will be visible that lists all available numbers on the 
etherFAX account. Choose the desired number and select 

Assign DID

. The number is now attached to 

the A2E device. Multiple numbers can be assigned to one A2E device. 

Note: If faxes are not retrieved from the etherFAX Account Inbox by the etherFAX A2E within 15 minutes 
or receipt the fax will be downloaded by the associated fax server application on the account if one 
exists.

 

 

Summary of Contents for A2E

Page 1: ...Guide Version 1 0 1 2015 05 29 etherFAX A2E User Guide 877 384 9866 etherFAX net support etherFAX net 15 North Main Street Marlboro NJ 07746...

Page 2: ...gement via Local Device Web Portal 9 System Settings 10 Advanced Configuration 11 Network Settings 12 Device Information 13 Service Information 14 Service Logging 14 Service Control 14 System Tools 15...

Page 3: ...etherFAX A2E User Guide 3 2015 etherFAX LLC This page intentionally left blank...

Page 4: ...rs a simple plug and play device that allows any traditional fax machine to be extended to the etherFAX network The etherFAX A2E manufactured by MultiTech connects existing analog fax machines to the...

Page 5: ...etherFAX A2E User Guide 5 2015 etherFAX LLC Device Status Lights Connected to etherFAX Polling Communication with etherFAX Receive Activity Send Activity Device Initialization Power...

Page 6: ...configured for DHCP If your network supports DHCP the device will be assigned a local IP address which will appear in the etherFAX Client Portal To access this navigate to https clients connect ether...

Page 7: ...ble through an internet browser by navigating to http 192 168 2 1 Login using the default credentials Username admin Password password To configure the device s network settings manually select Settin...

Page 8: ...ns can be configured via the etherFAX Client Portal Configuration steps are covered in the Device Configuration section of this guide Note It is important to ensure that transmission reports are disab...

Page 9: ...al at https clients connect etherfax net Multi device configuration is also available from the etherFAX Client Portal allowing some settings to be applied to multiple devices at one time Management vi...

Page 10: ...the account number User etherFAX user account the device is configured to use In most cases this will be left blank since the device securely communicates and registers via an authentication token th...

Page 11: ...erFAX A2E to use when sending a fax Note Caller ID should be configured as a valid 10 digit toll number Failure to do so will result in higher transmission failure rates Poll Interval Integer value in...

Page 12: ...ration Automatic DHCP Enable or Disable use of DHCP The following options are available if DHCP is disabled Network Address Local IP address of etherFAX A2E device Network Mask Subnet mask of network...

Page 13: ...etherFAX A2E User Guide 13 2015 etherFAX LLC Device Information The device information section provides the device serial number as well as its registration status on the etherFAX network...

Page 14: ...shed by selecting Update When submitting a support ticket please include the contents of the current log window along with your issue description Service Control The etherFAX A2E device service can be...

Page 15: ...ting tables interface statistics masquerade connections and multicast memberships nslookup Query internet name servers interactively for information By default nslookup will translate a domain name to...

Page 16: ...l download and install the latest firmware The device will automatically reboot once complete 3 Once the device has rebooted you will need to refresh your internet browser and sign in to the device 4...

Page 17: ...company name or fax number Delivery Report Set delivery report to print out on errors only always or never Enabled Enable devices Send Enabled Enable devices for send functionality Receive Enabled En...

Page 18: ...mpletely Send Enabled Enable device for send functionality Receive Enabled Enable device for receive functionality Assigning DID s TFN s to a device Any number currently provisioned to your etherFAX a...

Page 19: ...r Guide 19 2015 etherFAX LLC Support For support questions regarding etherFAX implementation with Windows Fax and Scan please contact etherFAX Support 1 877 384 9866 support etherfax net http www ethe...

Page 20: ...etherFAX A2E User Guide 20 2015 etherFAX LLC This page intentionally left blank...

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