24
FAULT MONITOR
THE ETERNITY HOT WATER UNIT HAS A SELF DIAGNOSING FUNCTION FOR FAULTS.
FAULT MONITOR
When the unit does not operate correctly an error code is displayed on the MAIN and SHOWER
remote controls TEMPERATURE DISPLAY INDICATOR.
The cause of the fault can be determined after checking the fault numbers display on the remote
control display.
PLEASE NOTE ONLY AUTHORISED PERSONS ARE TO PERFORM SERVICE WORK
ON THIS APPLIANCE FAILURE TO OBSERVE THIS CONDITION WILL VOID THE
WARRANTY AND COULD MAKE THE APPLIANCE UNSAFE.
PLEASE NOTE REPLACENT POWER CORD FOR THIS APPLIANCE CAN BE
OBTAINED FROM THE ETERNITY SERVICE DEPARTMENT TELEPHONE 1300367565
SCHEDULED SERVICE PERIODS
This water heater requires scheduled maintenance at regular 12 monthly periods to obtain the
maximum service life and safe operation.
Error
Code
Problem
Remedy
Number
of
Flashes
111
121
141
321
331
510
511
611
651
721
733
001
1
3
4
5
10
16
17
7
9
2
13
6
Gas burner fails to ignite.
Loss of combustion.
Temperature cutout activated.
Outgoing temperature sensor wire breakage.
Heat exchanger temperature sensor wire breakage.
Main gas valve failure.
Gas valve failure.
Combustion fan failure.
Water volume proportional valve failure.
False flame detection.
Number of connected units discrepancy.
During power failure, remote controller
wiring is disconnected.
(only applies when using remote controller before power failre.)
Check gas supply.
Check gas supply and pressure.
Call service center.
Call service center.
Call service center.
Call service center.
Call service center.
Call service center.
Call service center.
Call service center.
Call service center.
734
14
PCB failure.
Call service center.
735
15
Cascade communication failure.
Call service center.
LC
-
Scale build-up (in heat exchanger) failure.
Call service center.
000
-
-
-
Power recovery detection.
Nothing operates.
Check power faillure.
(Alarm record can be indicated in calling mode.)
740
750
-
After power on, nothing operates, but the
error code displays in 1 minute.
Call service center.
740
750
760
8
Communication failure between remote
controllers and PCB.
Turn off power and turn on again.
990
12
Air supply or exhaust blockage failure.
Check that nothing is blocking the air
intake or exhaust.
Call service center.
Turn off the hot water faucets and turn
on again.
(Alarm record can be indicated in calling mode.)
