50
Troubleshooting
Why aren’t my outlets connecting to the VeSync app?
• During the setup process, you must be connected to a secure
2.4GHz WiFi network.
• Make sure the WiFi password you entered is correct.
• Try moving your router closer to your outlet (164 ft / 50 m visible
range is best).
• Make sure you don’t have too many devices connected to your
router (10 or fewer is best).
• Close and reopen the VeSync app.
• Clear your VeSync app cache.
• Reset your smart outlet (see
Resetting
, page 49).
How do I change my WiFi network to a 2.4GHz WiFi network?
• Most dual-band routers support both 2.4G and 5G networks. Select
the WiFi name that
does not
end in “_5G”.
• If your phone is attempting to connect to the 5G network, try
“forgetting” or temporarily disabling the 5G network.
• If you are unsure, or if the 2.4G and 5G networks do not have
separate names, please contact your internet service provider.
Summary of Contents for Voltson Smart WiFi Outlet
Page 11: ...11 3 2 Tap to add your smart outlet 3 Tap WiFi Outlets 2 ...
Page 12: ...12 4 Tap Etekcity WiFi Outlet US CA 5 Tap Start Setup 4 5 ESW01 USA ...
Page 18: ...18 B Choose On or Off under the start time 06 30 AM ...
Page 20: ...20 D Choose On or Off under the end time 06 30 AM 06 30 PM ...
Page 21: ...21 E Repeat Optional Select days you want this schedule to repeat ...
Page 39: ...39 3 Tap 4 Enter VeSync and tap Services 3 4 ...
Page 44: ...44 Create a Custom Applet 1 On the My Applets screen tap 2 Tap to add a Trigger Service 1 2 ...
Page 48: ...48 7 Tap Finish You ve created your own custom applet 7 Back to Table of Contents ...
