Schoenfeld International Inc. and ETEC
5001 American Boulevard West
Suite 275
Bloomington, Minnesota 55437
©Schoenfeld International Inc., 2018
EBB4000 & EBB5000 Ver. 1.0 June 2018
LIMITED ONE-YEAR WARRANTY
We warrant this product to be free from defects in material and workmanship under normal use for a one-year
period from the original date of purchase from an authorized ETEC dealer.
Should you be missing any of the included accessories or other components (screws, pieces, etc.), please contact
the Customer Support Center to secure a replacement. It is not necessary to bring the unit back to the store. When
calling, please reference the parts list found in the Instruction Manual to help us accurately identify the missing
parts and promptly provide replacements.
We will replace the unit free of charge should it become defective under this warranty, providing you, the original
purchaser, have your original dated sales receipt.
To obtain warranty service or replacement within the one-year warranty period, please return the product with all
parts and accessories along with your original dated store receipt to the original place of purchase and the unit will
be exchanged at no charge. It is not necessary to contact the manufacturer for warranty replacement.
Our Customer Support Center is available Monday - Saturday (10:00AM to 7:00PM EST) for technical assistance
or troubleshooting. To contact us, please call 1-855-994-3832 or visit www.sibrandssupport.com.
This warranty applies only under conditions of normal use. Our products are not intended for outdoor use.
There are no consumer serviceable parts contained in this product and any attempt by the owner to service or
repair the unit will immediately void all warranty coverage.
This warranty does not cover any product which has been subject to damage due to an act of nature, misuse,
neglect, accident, abuse, commercial use, or modification of, or to, any part of the product, including the antenna.
Damage to any external devices such as smartphones, tablets, game systems, e-readers, and/or any other USB
or other memory devices are not covered nor is the cost incurred in shipping the unit for warranty repair or
exchange. Under no circumstances shall ETEC be liable for any loss (direct, indirect, incidental, forseen,
unforeseen, special or consequential) or for any damage arising out of, or in connection with, the use of this
product.
UNDER NO CIRCUMSTANCES WILL ETEC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
This warranty does not cover re-manufactured, refurbished, or repaired units, or any products sold 'As Is'.
This warranty is valid only to the original purchaser of the Product in the United States and Canada and grants
specific legal rights.
