Introduction
2
Help From ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in
this guide and the Foundation help system. If these resources are insufficient, contact ETC
Technical Services directly at one of the offices identified below. Emergency service is
available from all ETC offices outside of normal business hours.
When calling for support, please try to have the following information handy:
•
Product model
•
Software version (see
Identifying the Software Version
below)
•
Other components in your system (number of hoists, external E-Stop stations, etc.)
Please email comments about this manual to:
Identifying the Software Version
To identify the version of your Foundation control software, press the power button located
in the top left corner of the rotating panel. The software version is displayed in the lower left
corner of the LCD screen during the startup and system test, then again in the dialog box
as the system runs its diagnostics.
The software version can also be found after login in the main menu.
Step 1:
Push the menu button (ETC logo) found in the lower left corner of the LCD
screen.
Step 2:
Choose SETTINGS from the pop up menu.
The Station tab defaults to open. In this tab you will find the software version number.
Americas
United Kingdom
Electronic Theatre Controls Inc.
Electronic Theatre Controls Ltd.
Technical Services Department
Technical Services Department
3031 Pleasant View Road
26-28 Victoria Industrial Estate
Middleton, WI 53562
Victoria Road,
800-775-4382 (USA, toll-free)
London W3 6UU England
+1-608 831-4116
+44 (0)20 8896 1000
Asia
Germany
Electronic Theatre Controls Asia, Ltd.
Electronic Theatre Controls GmbH
Technical Services Department
Technical Services Department
Room 1801, 18/F
Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square
83607 Holzkirchen, Germany
9 Sheung Yuet Road
+49 (80 24) 47 00-0
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
Summary of Contents for Foundation Rigging Controller
Page 11: ...Operation 8...
