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ColorSource ThruPower User Manual
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in this
document. To search more widely, try the ETC website at
www.etcconnect.com
. If your
questions are not sufficiently addressed by these resources, contact ETC Technical Services
directly at one of the offices identified below. Emergency service is available from all ETC
offices outside of normal business hours.
When calling for help, please:
• Have a detailed description of the problem
• Be near the equipment, for troubleshooting
• Have the notification number if you have called in previously
Americas
United Kingdom
Electronic Theatre Controls Inc.
Electronic Theatre Controls Ltd.
Technical Services Department
Technical Services Department
3031 Pleasant View Road
26-28 Victoria Industrial Estate
Middleton, WI 53562
Victoria Road,
800-775-4382 (USA, toll-free)
London W3 6UU England
+1-608 831-4116
+44 (0)20 8896 1000
Asia
Germany
Electronic Theatre Controls Asia, Ltd.
Electronic Theatre Controls GmbH
Technical Services Department
Technical Services Department
Room 1801, 18/F
Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square
83607 Holzkirchen, Germany
9 Sheung Yuet Road
+49 (80 24) 47 00-0
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220