
ETAS
Troubleshooting Problems
ES593.1-D
-
User Guide
40
i. Open the
Change Setup
window.
ii. To ensure proper ETAS hardware access, make sure that at
least the IP addresses
192.168.40.xxx
are unblocked.
iii. Close the
Change Setup
window with
OK
.
5. Close the
Windows Firewall
dialog window with
OK
.
The firewall no longer blocks the ETAS product in question.
This decision survives a restart of the PC.
Solution for Windows XP Firewall, Users without Administrator
Privileges
This section addresses users with restricted privileges, e.g., no system
changes, write restrictions, local login.
Working with an ETAS software product requires "Write" and "Modify" privileges
within the
ETAS
,
ETASData
, and ETAS temporary directories. Otherwise, an
error message opens if the product is started, and a database is opened. In that
case, no correct operation of the ETAS product is possible because the data
-
base file and some
*.ini
files are modified during operation.
The ETAS software has to be installed by an administrator anyway. It is recom
-
mended that the administrator assures that the ETAS program/processes are
added to the list of the Windows XP firewall exceptions, and selected in that list,
after the installation. If this is omitted, the following will happen:
• The "Window Security Alert" window opens when one of the actions con
-
flicting with a restrictive firewall configuration is executed.