5
Etac / Cross 6 / www.etac.com
Troubleshooting guide
The wheelchair is pulling sideways
•
Pump the tyres
•
Check and adjust the height and angle of the front fork attachments
•
Check that the rear wheel brackets are correctly mounted
•
The user load is uneven on the wheelchair
•
The propulsion is stronger on one side
The wheelchair is “hard” to drive
•
Pump the tyres
•
Check that the rear wheel brackets are correctly mounted
•
Clean hair and dirt from the castor wheel axles
•
Too much weight over the castor wheels, adjust the wheelchair’s balance position
The wheelchair is “hard” to turn
•
Pump the tyres
•
Make sure that the front forks are not too tight
•
Clean hair and dirt from the castor wheel axles
•
Too much weight over the castor wheels, adjust the wheelchair’s balance position
The brakes are bad
•
Pump the tyres
•
Adjust the distance between the tyre and the brake
The rear wheels are “loose”
•
Adjust the length of the hub shaft
The rear wheels are difficult to
remove/put on
•
Lubricate and clean the quick-release coupling, with e.g. bicycle oil
•
Adjust the length of the hub shaft
The castor wheels are “wobbling”
•
The front axles are not tightened hard enough
•
Check and adjust the height and angle of the front fork attachments
•
Too much weight over the castor wheels, adjust the wheelchair’s balance position
The wheelchair is difficult to fold/unfold
•
The upholstery is too tight
•
Lubricate and clean the cross sections under the seat
The wheelchair feels “unsteady”
•
Pump the tyres
•
Make sure screws and controls are tightened properly
3. Service and maintenance
Cleaning
Back upholstery, seat upholstery and
arm support upholstery:
Wash as per the washing instructions on
the product.
Chassis, handle and arm supports:
Everyday maintenance: Clean the chassis
with commonly used cleaning agents without
abrasives that have a pH value between 5 - 9.
Rinse and dry.
Disinfection
Other maintenance
With 70% disinfectant. Allow to air dry.
Cleaning in addition to everyday maintenance/
reconditioning: See reconditioning instructions
.
Observe the disinfectant manufacturer’s user
and safety instructions.
Rear wheels/castor wheels
Tyre/tube: Check tyre pressure (see tyre
side) at least once a month,
and also tyre tread.
Spokes:
Loose spokes can cause warped
wheels. Contact a bicycle shop
or technical aids centre if you
need to adjust the spokes.
Wheel axles: Clean rear wheel and castor
wheel axles from hair and dirt
if necessary.
Bearings: Maintenance-free.
Hand rim: If a hand rim is scratched that
could damage your hand during
propulsion, it must be replaced.
Front fork attachments:
For best driving characteristics,
the mounts must be set perpen-
dicularly. Also check that the
front forks are properly tight-
ened. See section “
Removing/
mounting front fork
”.
Brakes
The effect of the brakes depends on the tyre
pressure. Heavy soiling can adversely affect
the braking mechanism. If adjustment
is required, see section “
Brake, adjustment
”.
Touch-up paint
For minor scratches and lacquer damage,
touch-up paint is available in all the frame
colours of the product.
Other
If something on your wheelchair does not
work, contact your prescriber or technical
aids centre. A defective wheelchair must
not be used.
When reconditioning and replacing parts,
original Etac parts or components of similar
quality should be used. When using other
parts, Etac is not responsible for function
and safety.
If necessary, lubricate moving parts/
joints with bicycle oil or similar.
