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TROUBLESHOOTING

Issue

Cause

The axles can't work when 

operating the machine

Poor contact of the electrical 

equipment

into the outlet

The mixing bowl is out of 

position

Moving direction is not correct

Check to see that everything is 

aligned correctly

Leaks oil

Sealing washer is damaged

Replace the sealing washer

up and down

Slideway is dirty or rusted

Clean and lubricate the slideway

The motor is overheated 

and the speed is down

The voltage is not high enough, or 

the incorrect speed is set for the 

thickness of dough

Check the voltage or use a lower 

speed

Noisy and overheating

Poor lubrication

Add or change lubrication to moving 

parts

Mixer touches bowl

The mixing device or bowl is 

deformed

Repair or change the bowl or mixing 

device

Machine trips the breaker 

and does not turn on again.

Other machines in the kitchen 

start or work at the same time, 

resulting in voltage instability or 

protection switch pops up.

1.   Unscrew and open the lid.

2.   Press the overload protection 

        switch (reset button).

*See below

3.   Install the lid, plug it back in, and 

       turn on the machine.

*Overload 

Protection 

Switch

6.

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