14
REPAIR
If the product is not working properly, check the following points:
Problems / Symptoms
Causes
Solutions
The diffuser does not start up or
switches off during diffusion
The appliance is not plugged in
Make sure that the power adapter is
properly connected to the appliance and fully
plugged in to the wall socket
No mist when the appliance is switched
on
Water level too low
Fill the water container
Water level
exceeds 100 ml
Empty out excess water
The end of part A is obstructed
Make sure that nothing is preventing the
release of the mist
Mist stops while the diffuser is in
operation
Water level too low
Fill the water container
Accumulation of water drops at the mist
vent of part A
Switch off the diffuser, remove part A then
clean off the accumulated water drops
Insufficient mist
The ceramic disk is dirty
Clean the ceramic disk as described in the
"CLEANING" instructions
An excess of Estéban refresher oils or
essential oils has been poured into the
container
Empty the appliance and clean it
Accumulation of water drops at the mist
vent of part A
Switch off the diffuser, remove part A then
clean off the accumulated water drops
The upper part A is not attached correctly
to the diffuser base C
Adjust the upper part A on the diffuser
base C
The light does not switch on
Diffuser failure
Bring the diffuser back to the retailer within
the after-sales service support legal deadline
The touch-sensitive lights are not
working
The alarm clock is not working
Should the problems persist please contact your retailer.
The manufacturer is not responsible for damages caused by improper use of the diffuser.
6
STAGE 6
• The appliance stops automatically if there is not enough water: you will be alerted by a beep.
• Unplug the appliance, then empty out the remaining water
to the right or the left
and
clean it (refer to the "CLEANING" recommendations in the operation and maintenance
instructions).
CLEANING
After each use, to avoid spotting and bad smells clean the
appliance by following these steps:
• switch it off and/or unplug from the mains
TAKE CARE NOT TO TILT THE DIFFUSER IF
THERE IS ANY WATER IN THE CONTAINER
• remove the upper part A
• empty out the container to
the right or the left
to avoid
any contact with electrical parts
• clean the water container in order to remove all residues,
for it use absorbent paper impregnated with a mild
detergent (soap, washing-up liquid… Do not use aerosol
sprays, solvents or abrasive products that might damage
the appliance).
Then wipe it with a dry cloth:
• use a soft cloth with a little of water if necessary to clean
the outside of the appliance
• use a wet cotton bud (water only) to clean the ceramic
disk
• as this disk is very fragile and sensitive, make sure not to
press too strong and clean it after each use for longer
operating life.
NEW USE
• see STAGE 1 AND 2 of the section "STARTING THE
DIFFUSER"
• replace the water in the container frequently to avoid any
residue that might damage the appliance
• empty out the liquid remaining after each use and clean
the water container and its ceramic disk each time you
change the water or fragrance, for an optimum fragrance.
LONG PERIOD WITHOUT USE
If the appliance is not going to be used during a long period,
clean it, dry it (by following the instructions in section
"CLEANING"), and keep it in a dry place.
OPERATION AND MAINTENANCE INSTRUCTIONS
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