RESET TO FACTORY SETTINGS
Do not attempt to dismantle your machine. If the cause of failure is not
listed above, please contact us at [email protected]
1. Switch off the machine. Do not unplug the machine from the power source.
2. Press and hold the “SINGLE” and “DOUBLE” buttons on the control panel simultaneously. Then press the “ON/
OFF” button. 5 beeps will sound indicating your machine has successfully reverted to its factory settings.
NOTE
You will have to unlock the machine after resetting before being able to brew.
WRONG VOLTAGE
Red indicator light appears solid when the machine is plugged into a socket outlet with the incorrect
voltage or wattage is not stable.
1. Please make sure your power supply stable at 120V, 1250W.
2. Please try another socket if needed.
Please contact us at [email protected] if this error persists after following above steps.
RED INDICATOR APPEARS SOLID
1.
SITUATION 2
The water tank is not placed properly in the machine.
SOLUTION
Fill up water tank with water at max level. Then readjust the tank
to fit snug with no open areas around the tank.
SITUATION 1
The drip tray is not placed properly.
SOLUTION
Readjust the drip tray so it can catch the excess water that flows
out normally during extractions.
SITUATION 3
Filled water tank over max line.
SOLUTION
Ensure that the water does not surpass the max line.
3.
2.
WATER LEAKS FROM THE MACHINE BOTTOM
