IVX E-Class Administrator’s Manual
Administrator programming: An introduction
A.1
Administrator programming: An introduction
You can program ESI’s
IVX E-Class
system (
IVX 128e
or
IVX 72e
) locally or remotely from a 48-Key Digital
Feature Phone or 24-Key Digital Feature Phone while the system is operating. You also can program using
ESI’s
Esi-Admin
, a
Windows
-based software application your ESI Reseller can provide.
Read the E-Class User’s Guide first.
Programming features require a clear understanding of
user
interface and application.
Administrator’s duties
The System Administrator can perform the following tasks:
• Administering station assignments
• Managing station feature authorization
• Maintaining the employee directory (if it’s used)
• Re-recording
system
prompts
• Administering manual change of Day/Night mode (if required)
User assistance
Each ESI phone system’s
Verbal User Guide
includes all of the information printed in the
User’s Guide
(except for special features). Additionally, the ESI system users’ Web site,
www.esiusers.com,
includes
all the information in the
User’s Guide
, and more.
Telephone system features
•
ESI Feature Phones
— Compact and stylish, yet rugged, each 48- or 24-Key Digital Feature Phone
includes a high-quality speakerphone, large and informative multi-functional display and a specially
designed key layout with several dedicated keys to minimize or eliminate the need to memorize codes.
ESI also offers the 12-Key Digital Feature Phone, which is similar in design and basic functions.
•
Extensive help
— ESI’s Verbal User Guide
™
uses spoken and displayed help prompts to help
everyone from the Installer through the Administrator down to the least experienced end user. Help is
easily accessible with one press of either the
HELP
key on the 48-Key Feature Phone or the
PROG/HELP
combo key on the 24-Key Feature Phone or 12-Key Feature Phone. One can also
visit
www.esiusers.com
for up-to-date help.
•
Enhanced Caller ID
— Allows one-touch automatic message return.
1
•
Live call recording
— Can record any conversation or personal memo, with moving or copying of
any recording to another user’s voice mailbox (see “Voice mail features,” page A.2).
•
Call waiting
— Includes helpful display, showing both calls’ Caller ID information, and easy one-key
toggling between calls.
•
Conference calling
— Includes four conference bridges, and a conference may contain up to four
parties, so the IVX E-Class system can support four conferences of four parties each. Analog phones
on the system also may initiate conferences.
•
Esi-Dex
™
speed-dialing
— Calls any number using four separate lists (personal, station, system
and — when Esi-Link is in use — location); uses Caller ID
1
information or direct keypad entries.
•
Dedicated overhead paging interface
— Allows for external paging through overhead speakers or
multi-zone paging units (amplification required).
1
This and all other references to Caller ID service within this manual assume the end-user organization subscribes to Caller ID
service from its telephone service provider.
