Administrator’s Manual
0450-0328
Rev. E
Page 1: ...Administrator s Manual 0450 0328 Rev E...
Page 2: ...stered trademarks of Motorola Inc Rayovac is a registered trademark of Rayovac Corporation Act is a regis tered trademark of Symantec Corporation Goldmine is a trademark of Goldmine Software Corporati...
Page 3: ...3 Function 3 Extension programming C 1 Function 32 Extension feature authorization C 1 Function 37 RFID programming C 3 Function 5 Voice mail programming D 1 Function 53 Guest info mailboxes D 1 Funct...
Page 4: ...This page included for pagination purposes only...
Page 5: ...ize codes ESI also offers the 12 Key Digital Feature Phone which is similar in design and basic functions Extensive help ESI s Verbal User Guide uses spoken and displayed help prompts to help everyone...
Page 6: ...ll to large Optional VIP Provides an optional value added interface to an NSP enabled IVX E Class system Delivers call control and unified messaging to Microsoft Outlook 2000 2002 2003 Optional IVX Pr...
Page 7: ...two line display shares the same content with the top two lines of the 48 Key Feature Phone s three line display Therefore to save space this manual s sample displays show only two lines Don t program...
Page 8: ...resent is displayed scrolls to right Inserts a space during entry of a name Note Either or in the display indicates that additional choices or values are available by pressing a corre sponding scroll...
Page 9: ...ging into the system with the Administrator password lets the caller re record the ID 1 greetings day night day2 and night2 and the holiday greeting as well as change the mode to day night holiday day...
Page 10: ...Administrator programming An introduction IVX E Class Administrator s Manual A 6 This page included for pagination purposes only...
Page 11: ...ord or if an employee leaves the organization this feature allows the Installer or Administrator to enter a user s station programming and operate within it as if he were the user From the user s stat...
Page 12: ...l allow the CID data to update the time and date Default Enabled Notes If this function is enabled Esi Link time synchronization from location 700 will be disabled If this function is disabled Esi Lin...
Page 13: ...71 76 Press the left scroll key to delete any character or digit entered in error Here s an example 1 2 3 Speed dial number Name Number 601 AUTO RENTL 915552221212 The number dialed in Step 3 can be...
Page 14: ...Function 1 System parameters IVX E Class Administrator s Manual B 4 This page included for pagination purposes only...
Page 15: ...nsion if it hasn t previously been named by the Installer For each of the following features press a scroll key or to select YES or NO 3 Call waiting Allows the user to turn call waiting on or off for...
Page 16: ...emises and off premises reach me features See the User s Guide for more information about these features Default Disabled Note After the system dials the external forwarding number it will play a prom...
Page 17: ...THESE FEATURES 14 Unified messaging Allows or denies VIP access For more information about VIP consult your ESI Reseller Example Here is a portion of a completed Programming Worksheet for extension f...
Page 18: ...Function 3 Extension programming IVX E Class Administrator s Manual C 4 This page included for pagination purposes only...
Page 19: ...link to indicate that new messages exist 1 To retrieve messages from a station press VOICEMAIL and then either press the DSS key or enter the mailbox number To record a greeting press PROGRAM and the...
Page 20: ...up mailboxes 501 516 to the IVX E Class system each group mailbox can have up to 32 members Anyone who knows the password can leave messages for all users listed as members of that group and who have...
Page 21: ...ery options Programming of the station options as shown below can be performed by the Installer or Adminis trator In addition the user can change his phone number and pager number but not phone or pag...
Page 22: ...ging number is added additionally the mail box owner can program these settings To record a greeting press PROGRAM and the mailbox number then press to confirm and follow the prompts The default passw...
Page 23: ...nces when it detects either a 3 second period of silence or the pressing of 1 e g Record your name at the tone and press 1 when finished Record your address at the tone and press 1 when finished If th...
Page 24: ...Function 5 Voice mail programming IVX E Class Administrator s Manual D 6 This page included for pagination purposes only...
Page 25: ...34 Plays to a caller who has selected an alphabetic directory instructs the caller to press 1 for the letters Q or Z since these two letters do not appear on the phone keypad plays at the end of the f...
Page 26: ...valent to the letters appearing on a phone keypad for Q or Z use 1 Up to three numbers may be entered A by alpha directory branch allows the caller to be connected to a system user by selecting his he...
Page 27: ...ff hold doesn t work can still dial off greetings and announcements Default 592 generic message on hold Note MOH source isn t selectable for tenant 2 If tenant service is enabled source 596 is the onl...
Page 28: ...audio source such as a radio is used for MOH adjust the volume at the source To turn live MOH volume completely off turn off volume at the source To turn recorded MOH volume completely off select in F...
Page 29: ...on 74 Voice mail statistics report Provides statistics indicating the message activity in each mailbox since the data was last cleared Function 75 System speed dial list Lists the current system speed...
Page 30: ...the PBX call statistics and the report footer Report header The report header includes the report name ACD Report by Department Current or ACD Report by Department Previous ACD department name and nu...
Page 31: ...ng PBX calls Out Number of PBX calls originated at that extension Duration Total time connected to outgoing PBX calls Report footer The report footer includes totals of the incoming ACD call statistic...
Page 32: ...t 3 An ACD call transferred to an ACD extension will be counted as a PBX incoming call for that extension 4 A PBX call outgoing or incoming transferred to an ACD department will be counted as an ACD c...
Page 33: ...low 1 2 3 4 5 6 7 123456789012345678901234567890123456789012345678901234567890123456789012345678 T MM DD HH MM SS HH MM SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXXX LL The columns are Call type Outbound O inbo...
Page 34: ...of a call A record is generated each time a station does any of the following Disconnects Places a call on hold Transfers a call A single CO call could be included in multiple records if it is transfe...
Page 35: ...ord Administrator B 1 Programming Accessing user station programming B 1 Keys A 4 System A 3 System fixed numbering plan A 5 Prompts re recording E 1 E 2 Recording C 1 E 1 E 4 MOH programming E 2 E 4...
Page 36: ...www esi estech com...
