Service
Warranty and Accessories
Service Procedure
If your Solo S2 ever needs service, please follow these
simple steps:
1
Check the troubleshooting section of this manual.
It may have a solution to your problem.
2
Call us at 1-800-543-1608. We may be able to solve
your problem over the phone. If the problem requires
that you send your Solo S2 to the factory for repair, we
will provide you with a Service Order Number, which
must be included on the outside of your shipping box.
Enclose The Following Information With Your
Solo S2:
•
Your Service Order Number
•
Your name and return address
•
Your daytime telephone number
•
A description of the problem you are experiencing.
Out Of Warranty Repairs
For out of warranty repairs, include prepayment in the
amount you were quoted by the Escort Customer
Service Representative. If the detector has been
damaged, abused or modified, the repair cost will be
calculated on a parts and labor basis. If it exceeds the
basic repair charge, you will be contacted with a
quotation. If the additional payment is not received
within 30 days (or if you notify us that you choose not
to have your Solo S2 repaired at the price quoted),
your Solo S2 will be returned, without repair. Payment
can be made by check, money order, or credit card.
Ship Solo S2 to:
ESCORT
Customer Service Department
Service Order Number ______________
5440 West Chester Road
West Chester, Ohio 45069
For your own protection, we recommend that you ship
your Solo S2 postpaid and insured. Insist on a proof of
delivery, and keep the receipt until the return of your
Solo S2.
ESCORT One Year Limited Warranty
ESCORT warrants your Solo S2 against all defects in
materials and workmanship for a period of one (1)
year from the date of the original purchase, subject to
the following terms and conditions:
The sole responsibility of ESCORT under this
Warranty is limited to either repair or, at the option of
ESCORT, replacement of the Solo S2 detector. There
are no expressed or implied warranties, including
those of fitness for a particular purpose or
merchantability, which extend beyond the face
hereof. Some states do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you.
ESCORT is not liable for any incidental or
consequential damages arising from the use, misuse,
or mounting of the Solo S2. Some states do not allow
the exclusion or limitation of incidental or
consequential damages, so the above limitation or
exclusion may not apply to you.
This Warranty gives you specific rights. You may
have other legal rights, which vary, from state to state.
This Warranty does not apply if the serial number on
the housing of the Solo S2 has been removed, or if
your Solo S2 has been subjected to physical abuse,
improper installation, or modification.
Escort Extended Warranty
Escort offers an optional extended warranty plan.
Contact Escort for details.
Accessories
The following accessories and replacement parts are
available for Solo S2:
Two versions of the 12-volt SmartCord are
available: One SmartCord plugs into your lighter
socket and has a coiled cord, and the other Direct-wire
SmartCord module that you wire into your electrical
system, with an 8 foot straight cord to route to your
Solo S2.
•
Optional 12-volt Coiled SmartCord
•
$29.95
•
Optional 12-volt Direct-wire SmartCord
•
$29.95
•
Solo S2 Travel Case
•
$19.95
•
Optional Laser Shifter ZR3
29
28
