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Problem

Detector beeps briefly at the same 

location every day, but no radar source 

is in sight.

Detector did not alert when a police 

car was in view.

Detector’s audible alerts become 

softer after the first few alerts.

The power-on sequence reoccurs 

while you are driving.

You wish to restore the factory default 

settings.

The device will not turn on.

The display is blank.

Detector displays “Check FR”

Detector displays “ReplacFR” 

Solution

A motion sensor or intrusion alarm is located within range of your 

route. If you have AutoLearn enabled, the factory default setting, 

then ESCORT iX Ci  will store this signal after about 3 passes and 

no longer alert to it.
Officer may not have radar or laser unit turned on. 
VASCAR (Visual Average Speed Computer and Recorder), a 

stopwatch method of speed detection, may be in use.
Detector is in AutoMute mode. See “AutoMute” in the Settings & 

Preferences section for details.

A loose power connection can cause ESCORT iX Ci  to be briefly 

disconnected and will retrigger the power-on sequence. Check all 

connections.
Press and hold the MRK and BRT buttons while powering on the 

detector. A “Restored” message will display, acknowledging  

the reset.
Check that vehicle ignition is on.

ESCORT iX Ci is in Dark mode. Press the BRT button to adjust the 

brightness.

There is a communication issue with the Front Receiver (FR). The 

Front Receiver’s connections and wiring should be checked. If no 

connection or wiring issue is found and the message persists 

there may be an issue with the component.

A critical issue has been reported from the Front Receiver (FR) 

requiring it to be replaced or repaired. 

Troubleshooting 

Service Procedure

Service Procedure

If your ESCORT iX Ci ever needs service, please follow 

these simple steps:

1  Check the troubleshooting section of this 

manual. It may have a solution to your problem.

2  Contact your installing dealer. They will evaluate 

your unit and arrange repairs if necessary.

3   If you installed the system yourself, or can no 

longer contact your installer, contact our service 

department at 1-800-543-1608.

Summary of Contents for iX Ci PLATFORM

Page 1: ...er ESCORT Live IVT Filter and SmartMute are trademarks of ESCORT Inc APPLE AND THE APPLE LOGO ARE TRADEMARKS OF APPLE INC REGISTERED IN THE U S AND OTHER COUNTRIES APP STORE IS A SERVICE MARK OF APPLE...

Page 2: ...r any circumstances look at the Laser ShifterMax sensors while they are powered on and operating Do not view with optical instruments like magnifiers CLASS 1 LASER PRODUCT This product complies with I...

Page 3: ...information to access the ESCORT Live ticket protection app You will also receive an e mail with this information once you have registered your device The following optional components are available...

Page 4: ...nied by a bar graph on the display To change the direction of the audio ramping simply release the VOL button and quickly press and hold it again NOTE Your preferred audio level will be stored in memo...

Page 5: ...r 4 hours aPwr 8HR Powers off automatically after 8 hours Band Enables Bands DFT Factory Default Settings Bands MOD Factory Default Settings Modified Press MUTE to go from Press Up or Down to change y...

Page 6: ...tive to you An up arrow indicates the threat is ahead of you A down arrow indicates the threat is behind you Meter EXP ExpertMeter ESCORT s exclusive ExpertMeter option is also designed for the advanc...

Page 7: ...ated functions are displayed in English units factory default UnitsMET Metric units In this setting all speed and distance related functions are displayed in metric units Language LangENG English lang...

Page 8: ...CORT iX Ci s database This may include any of the following Defender Database data Marked locations or false alert Lockouts To clear all data in ESCORT iX Ci s database select Format then press MUTE t...

Page 9: ...detection is actually light detection and ranging LIDAR Laser guns project a beam of invisible infrared light The signal is a series of very short infrared light energy pulses that move in a straight...

Page 10: ...ection can cause ESCORT iX Ci to be briefly disconnected and will retrigger the power on sequence Check all connections Press and hold the MRK and BRT buttons while powering on the detector A Restored...

Page 11: ...to Escort Inc 5440 West Chester Rd West Chester OH 45069 LIMITATION OF WARRANTY The obligations set forth above are Escort s sole obligations and your exclusive remedy Escort makes no other express w...

Page 12: ...20 Remove card along perforations 21 iX Ci...

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