ADDING DISC INFORMATION FOR UNKNOWN DISCS WD032-1-1
12/22/2003
6325 Digital Way Indianapolis, IN 46278 317.616.6789 phone 317.616.6790 fax www.escient.com
2) Dirty or Damaged Discs
Discs can get dirty and you can damage them. Usually the changer won’t even read a dirty or
damaged disc. If it can read it, the key data may not be correct and the disc can not be
identified correctly.
3) Discs Inserted Incorrectly
If you insert your discs facing the wrong way in your changer, they will not be read and will
appear as Unknown or missing.
4) Recent Releases
Gracenote CDDB™ and Escient’s MovieDB™ are updated regularly, however you may find
that a new release is not yet in the database and will not be correctly identified.
5) Different Version, Release, Edition, or Pressing
The record labels and movie studios often release more than 1 version of a CD or DVD. For
example, there are often two versions of a movie released on DVD (wide screen and standard
4:3) as well as single and multi-disc sets, special editions, director’s cuts, and bonus material
discs.
The Gracenote CDDB™ and Escient MovieDB™ attempt to cover each possible version,
release, edition, and pressing, but there are times when a certain release is not available
everywhere and you will find these discs being marked at Unknown, even though it is a
popular title.
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