ADDING DISC INFORMATION FOR UNKNOWN DISCS WD032-1-1
12/22/2003
6325 Digital Way Indianapolis, IN 46278 317.616.6789 phone 317.616.6790 fax www.escient.com
Why do I have Unknown Discs?
No, you didn’t buy 5 copies of the new action movie “Unknown DVD”. There are several
reasons why you may have discs listed as “Unknown” in your Movies and/or Music Guide.
Before we explain why, we must understand how discs are automatically looked up.
First Things First
The most important FireBall requirement for the automatic disc lookup feature is the presence
of a working Internet connection. Without an active Internet connection, FireBall can’t contact
the online Gracenote CDDB™ database or the Escient MovieDB™ database, where
information is stored for millions of music and movie titles.
This document assumes that you have a working dialup or Ethernet connection to the Internet.
Please refer to you User Guide and Manual, the
Escient Web site
, or your Escient dealer if you
have questions concerning the proper configuration of your Internet connection.
Auto-Build and Quick Lookup
The Auto-Build process occurs when you initially setup your FireBall system, insert your discs
into your changers, and close the changer doors. Your media library is automatically built from
the discs located in your changers. You do not have to do anything once the Auto-Build
process starts.
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