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User Manual:
Troubleshooting
Fault
Possible Cause
Solution
The Refrigerator doesn’t operate. Not plugged in.
Plug the refrigerator in.
The circuit breaker has tripped,
or a fuse blown.
Replace any blown fuses or reset tripped circuit
breakers.
The temperature is set at
“0/OFF”.
Increase the temperature.
The compressor turns on and off
frequently.
The room temperature is hotter than normal.
Try to bring the room temperature down.
A large amount of food has been added to the
freezer.
Give the refrigerator time to return back to your
desired temperature setting.
The door is left open too often.
Try to minimise the door being opened for
sometime.
The door is not closed completely.
Close the door completely and ensure a com-
plete seal.
The temperature control is not set properly.
Change the temperature control to your desired
setting.
The door gasket doesn’t seal properly.
Try cleaning the door gasket seals with warm
soapy water. If this still doesn’t improve the seal,
you may need replacement gasket seals from
either a refrigeration specialist or Residentia
Group.
The refrigerator doesn’t have the correct
clearances.
Ensure your refrigerator has been installed in an
appropriate space and has the correct
clearances (as per this instruction manual).
There has been a recent power outage.
Give the refrigerator a few hours to return to the
desired temperature setting.
The temperature inside the
refrigerator is too warm.
The temperature control is set too warm.
Turn the temperature control down to a cooler
setting and leave for several hours for the tem-
perature to stabilise.
The door is kept open too long is opened too
frequently.
Try to minimise the door being opened for
sometime.
The door gasket doesn’t seal properly.
Try cleaning the door gasket seals with warm
soapy water. If this still doesn’t improve the seal,
you may need replacement gasket seals from
either a refrigeration specialist or Residentia
Group.
The refrigerator doesn’t have the correct
clearances.
Ensure your refrigerator has been installed in an
appropriate space and has the correct clearanc-
es (as per this instruction manual).
There has been a recent power outage.
Give the refrigerator a few hours to return to the
desired temperature setting.
Water leaks from the bottom of
the refrigerator.
The drain tube is jammed.
Use the correct tool to solve the issue.
There is a popping or cracking
sound when the compressor
comes on.
Metal parts undergo expansion and contraction,
as in hot water pipes.
This is normal and the sound will level off or
disappear as the freezer continues to run.
The refrigerator is vibrating.
The floor is uneven.
Check to ensure that the refrigerator is level.
Level using wedges if required.
The refrigerator is touching the wall.
Remove the refrigerator from the wall and
ensure adequate clearances.
