User Manual
28
GENERAL TROUBLESHOOTING STEPS
Having an issue with your dishwasher? Before contacting our service team, please refer to the
troubleshooting table below. Most issues can easily be rectified with some basic troubleshooting.
Problem
Possible Causes
Actions to try
My dishwasher
won’t start
Fuse blown, or the circuit
breaker has tripped.
Power supply is not turned
on.
Water pressure is low.
Door of dishwasher not
properly closed.
Replace fuse or reset circuit breaker. Remove any
other appliances sharing the same circuit with the
dishwasher.
Make sure the dishwasher is turned on and the door
is closed securely. Make sure the power cord is prop-
erly plugged into the wall socket.
Check that the water supply is connected
properly and the water tap is turned on fully.
Make sure to close the door properly and click it
closed. Sometimes the incorrect loading of the bas-
ket racks can cause them to prevent the door from
closing fully.
The water is not
draining from my
dishwasher
Twisted or trapped drain
hose.
Filter clogged.
Kitchen sink or waste pipe
is clogged.
Check the drain hose.
Check coarse the filter.
Check the kitchen sink to make sure it is draining
well. If the problem is the kitchen sink that is not
draining, you may need a plumber rather than a
serviceman for dishwashers.
Suds are remain-
ing
within the dish-
washer base
Wrong detergent.
Spilled rinse-aid
Use only the special dishwasher detergent to avoid
suds. If this occurs, open the dishwasher and let suds
evaporate. Add 3-4 litres of cold water to the bottom
of the dishwasher.
Close the dishwasher door, then select any cycle.
Initially, the dishwasher will drain out the water.
Open the door after draining stage is complete
and check if the suds have disappeared. Repeat if
necessary.
Always wipe up rinse-aid spills immediately
Stained tub
interior
Detergent with colourant
may have been used.
Make sure that the detergent has no colourant. Refer
to interior cleaning steps.
White film on
inside surface
Hard water minerals.
To clean the interior, use a damp sponge with dish-
washer detergent and wear rubber gloves. Never
use any other cleaner than dishwasher detergent
otherwise, it may cause foaming or suds.
There are rust
stains on cutlery
The affected items are not
corrosion resistant.
The items should be corrosion resistant.
Knocking noise in
the dishwasher
A spray arm is knocking
against an item in a basket
Interrupt the program and rearrange the items which
are obstructing the spray arm.
Troubleshooting
