Ericsson IP Vision Dialog 4425 User Manual Download

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Other Useful Features

Dialog 4425 IP Vision

Night Service

When the telephone system is in Night Service mode, all your

incoming calls to the operator are transferred to a selected

extension or group of extensions. The telephone system has two

different Night Service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific

extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one

specific extension. Answer the call in the normal way.

Summary of Contents for IP Vision Dialog 4425

Page 1: ...in the text flow Select Graphics Properties and make the following settings Width 15 4 cm Important Height 11 2 cm May be smaller Top 5 3 cm Important Left 0 3 cm Important This text should then be hi...

Page 2: ...EN LZT 103 005 R2A Ericsson Enterprise AB 2006...

Page 3: ...s 33 Outgoing Calls 36 Call List 45 Contacts PhoneBook 48 During Calls 55 Call Forwarding 59 Absence Information 68 Messages 71 Group Features 74 Other Useful Features 76 Settings 80 Accessories 95 Ad...

Page 4: ...if you need further information Note The Ericsson Dialog 4425 IP Vision exists in two versions version 1 and version 2 Underneath the telephone version 1 is marked DBC 425 01 and version 2 is marked...

Page 5: ...able for any damages arising from use of an illegal modified or altered publication Microsoft and Microsoft Outlook are either registered trademarks or trademarks of Microsoft Corporation in the Unite...

Page 6: ...rd or plug is damaged disconnect the product and contact qualified service personnel Headsets used with this equipment must comply with EN IEC 60950 1 and for Australia AS NZS 60950 2000 Do not make a...

Page 7: ...ee section Display information on page 14 2 Display menu keys The key functions depend on the traffic state When you are requested see display press the required key to access the feature 1 2 3 6 10 1...

Page 8: ...keys The keys are programmed with the specified default features see below The features can be moved to any other programmable function key by the system administrator The features can also be remove...

Page 9: ...b Monitor other extensions via a Monitoring key See section Key Monitoring on page 79 13 Microphone Used for handsfree conversation 14 Clear Disconnect calls or exit a feature Can always be pressed i...

Page 10: ...ttp www ericsson com enterprise library manuals shtml For more information please contact your Ericsson Enterprise certified sales partner 23 Power adapter connection See section Start the Phone Log O...

Page 11: ...Extinguished lamp The feature is not active Steady light The feature is active or the multiple represented line is busy Slowly flashing lamp The line or feature is put on hold Rapidly flashing lamp A...

Page 12: ...he tones shown in this section are the most used tones worldwide Many markets use a differing tone for one or more situations Dial tone Special dial tone Ring tone or queue tone Busy tone Congestion t...

Page 13: ...signals worldwide Many markets use signals that are adapted for the local standards If you get a signal that is not described or you cannot identify ask your system administrator The Monitoring keys c...

Page 14: ...g mode the middle field of the display is adapted to fit each situation You can change the display menu language the date time presentation and display contrast level For the Dialog 4425 v 2 phone you...

Page 15: ...Dialog 4425 v 2 phone only See section Contacts PhoneBook on page 48 PhoneBook Access the PhoneBook menu Dialog 4425 v 1 phone only See section Contacts PhoneBook on page 48 WAP Services Access the W...

Page 16: ...131 Headset Preset Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset See section Headset optiona...

Page 17: ...Incoming call Indicates an answered incoming call Outgoing call Indicates an outgoing call Bar indicator Indicates the shown part of the total list and where it is positioned in the total list Select...

Page 18: ...222 Note When the name and extension number are long the name is shown on one row and the number on another row Unanswered phone calls are indicated on the idle phone display An activated Follow me is...

Page 19: ...wering extension name and number are shown below the top menu is the Follow me symbol The call to Miller 3333 is directly diverted to Brown 5555 Settings CallList Contacts CorpDirectory Web Calling 11...

Page 20: ...rnal instead of the number If a diverting extension is calling the Follow me information and the calling party s name and number flashing are shown below the top menu is the Follow me symbol Miller 33...

Page 21: ...rwarding No change Keep current IP settings Account Account Code AddContact Add to Contacts Dialog 4425 v 2 phone only AddPhoneBook Add to PhoneBook Dialog 4425 v 1 phone only Back Return to previous...

Page 22: ...o the system n Missed Number of missed calls in the call history list Name Edit name in Contacts PhoneBook No Negative answer No Profile Cancel activated search profile Number Edit number in Contacts...

Page 23: ...portal is available 5 Only available to your system administrator Home Return to home position idle mode Log off Absence n Missed 1 Dial Name Edit Delete Add Central Directory Other WAP address Home...

Page 24: ...d WAP portal is available 5 Only available to your system administrator Home Return to home position idle mode Log off Absence n Missed 1 Dial Name Edit Delete Add Other WAP address Home 4 Top menu Id...

Page 25: ...e may be different from phone to phone Check the display on your phone and read the required sections in this chapter to continue with the start up procedure When the phone is connected to the network...

Page 26: ...d can only be changed by the system administrator z Enter your user identity The display menu key Erase is used to remove a wrong entry Log on Press see display z Enter your password The display menu...

Page 27: ...ssing No change The administrator mode is used to change the IP settings in your phone This mode is reserved for your system administrator The display now indicates that the phone is connecting to the...

Page 28: ...ware see display The software is loaded from the server This takes about 60 seconds The phone is then ready for use or ready for log on To log on see section Log on on page 29 Note It is important tha...

Page 29: ...es This option can be used in a Free Seating environment See also section Free Seating on page 32 Option 1 The log on menu is displayed If the SOS call feature is disabled the text For SOS calls dial...

Page 30: ...the display shows Notes The last setting used by previous user remains until changed The request to enter a password can be changed contact your system administrator The password is obtained from and...

Page 31: ...e display shows your name and extension number and the phone is ready for use If a password is required z Enter your password Telephone version note For Dialog 4425 v 2 phone the password can be enter...

Page 32: ...work properly you can use the following procedure to reset the phone This procedure will also clear the Call List After the procedure you must log on again to use the phone Press all three keys simul...

Page 33: ...u Lift the handset Line 2 Press the flashing Line 2 key If you have an ongoing call Line 1 the first call is put on hold or Jim Press the flashing Monitoring key If you have an ongoing call Line 1 the...

Page 34: ...r a Monitoring key on page 93 You are connected to the caller via the loudspeaker and the microphone Press to terminate a handsfree call On another extension You can answer a call to another extension...

Page 35: ...ming call Line 2 Press to answer The first call is put on hold Line 1 Press to switch back to the first call The second call is put on hold You are connected to the first caller Press to terminate the...

Page 36: ...ing keys See section Speed Dialing on page 43 How to make internal and external calls u Lift the handset and proceed depending on call type Internal calls z Dial the extension number External calls 0...

Page 37: ...s logged off The log on menu with the text For SOS calls dial 112 is displayed z Dial the SOS number Your phone is automatically logged on to make the SOS call Notes If the message For SOS calls dial...

Page 38: ...the digit or digits to get an external line and the external number Last External Number Redial When you initiate an external call the system automatically stores all the dialed digits irrespective o...

Page 39: ...r of missed calls or Press to frame a phone number see display Call Press to call the framed phone number see display Note To add the number to Contacts PhoneBook see section Add number from the Call...

Page 40: ...e Notes This feature might be blocked for use on your extension programmed by your system administrator The Number Presentation Restriction is only valid for the ongoing call that is the procedure has...

Page 41: ...service is cancelled While waiting for the Callback you can make and receive calls as usual u Lift the handset when you are called back The system calls the extension Note Callbacks can be activated...

Page 42: ...s free it will be called automatically Note The Call Waiting feature might be blocked for use on your extension programmed by your system administrator If Call Waiting is not allowed you will continue...

Page 43: ...eys The common Speed Dialing numbers consist of 1 5 digits and are stored in the telephone system by your system administrator u z Lift the handset and dial the common Speed Dialing number Dial by a f...

Page 44: ...nning with the letter Z Press two times to scroll to Zeb Macahan see display Call Press to make the call see display Note To learn more about how to handle Contacts PhoneBook see section Contacts Phon...

Page 45: ...rk incoming calls outgoing calls and answered calls Note The list is cleared if a power failure occurs if another user extension number logs on to the same phone or if you reset the phone To access th...

Page 46: ...eBook see display Dialog 4425 v 1 phone only See section Add number from the Call List on page 54 Example of the CallList menu The content of the Call List is from left to right Call symbol See call s...

Page 47: ...The number beside the symbol indicates how many times this caller has tried to call you or Missed call s Indicates missed but checked incoming call s The number beside the symbol indicates how many ti...

Page 48: ...from the Call List into Contacts PhoneBook 3 From a PC browse into the phone using a standard web browser and enter the name and number See section Web Server on page 102 4 From the PC application My...

Page 49: ...entered However you can force the phone to enter all characters as upper case only or lower case only see below Press to switch between upper and lower case All entered characters are entered as uppe...

Page 50: ...ample to Greek or Cyrillic which means that the character order can differ from the table above See section Change keypad character map on page 84 In lower case mode some characters are not the same a...

Page 51: ...ntil the Add menu is framed Select Press see display Enter name is prompted z Enter the name Save Press see display Enter number is prompted z Enter the associated number Save Press see display The pr...

Page 52: ...press see display or Scroll until you find and frame the name see display Edit Press see display Erase Press see display Repeat until the position for editing is reached or until the complete name is...

Page 53: ...e top menu see display Telephone version note For the Dialog 4425 v 1 phone select PhoneBook or Press see display Repeat until the Delete menu is framed Select Press see display Enter name is prompted...

Page 54: ...acts PhoneBook see display Telephone version note For the Dialog 4425 v 1 phone select AddPhoneBook Edit Press if you want to add a name or change the number see display or OK press to confirm see dis...

Page 55: ...call From handsfree to handset If the handset is on hook u Lift the handset Conversation via the handset If the handset is off hook Press Conversation via the handset Mute Press to switch the micropho...

Page 56: ...shing Line key again to resume the call Inquiry You have a voice connection on Line 1 and want to make an Inquiry to an internal or external party Inquiry Press The first call is put on hold Line 1 fl...

Page 57: ...ine 2 Press to terminate the connected call Transfer You have an ongoing call and you want to transfer the call to another extension Conf Transf Press see display Note You can also press Inquiry or a...

Page 58: ...ablish a phone conference You will become the conference leader Conf Transf Press see display Note You can also press Inquiry or Line 2 z Call the third party Wait for answer Conference Press to estab...

Page 59: ...te The Follow me key is only used as a an indicator that Follow me is activated Follow me cannot be activated by pressing this key Absence Press see display The display shows or Press see display Repe...

Page 60: ...n extension before you can redirect from answering position Absence Press see display or Press see display Repeat until the Follow me menu is framed Select Press see display z Enter your own extension...

Page 61: ...sing this key Absence Press see display or Press see display Repeat until the External Follow me menu is framed Select Press see display z OK Enter the digit or digits to get an external line and ente...

Page 62: ...file Your search profile is programmed or modified by your system administrator See section To design and order your search profiles on page 64 When the feature is activated incoming calls are transfe...

Page 63: ...ial 10 enter the search profile digit 1 5 press and press the Clear key When another party is included in the activated profile for instance a colleague or an operator always remember to inform them a...

Page 64: ...press the Clear key To design and order your search profiles The search profiles are installed or changed by your system administrator In order to set up your profiles copy the setting form fill in y...

Page 65: ...ht end up unanswered Consider what should happen while you are busy on a phone The available options are Activate Free on 2nd if available Follow me to Voice Mail if available Follow me to the operato...

Page 66: ...Mobile External Voice Mail Operator and so on Profile 2 At home Search order Type of telephone or Answering position Telephone number Ring time seconds 1 Desk 1234 10 2 Cordless 5234 15 3 Voice Mail...

Page 67: ...phone or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or Answering position Telephone number Ring time seconds 1 2 3 4 Search order Type of telephone or...

Page 68: ...you will hear a special dial tone when you lift the handset Order Absence Press see display or Press see display Repeat until the Absence Reason menu is framed Select Press see display The display sh...

Page 69: ...codes Cancel Absence Press see display or Press see display Repeat until the Absence Reason menu is framed Select Press see display The No Absence menu is framed Select Press see display The programme...

Page 70: ...70 Cancel for another extension 230 z Dial enter the extension number and press Note If the special dial tone is received the Authorization Code for the other extension is required Add the code and p...

Page 71: ...sion if this feature is allowed If there is a message waiting the Message key lamp is on and you will hear a special dial tone after lifting the handset Answer Message Press A call is initiated to the...

Page 72: ...phone is assigned this feature and if it is diverted to an interception computer the Message key lamp is lit when there are messages stored for you in the computer The messages will be printed out on...

Page 73: ...pplication allows you to leave a voice message to the caller when you are unable to answer calls for example when out of office in a meeting and so on The caller can then leave a message in your mailb...

Page 74: ...stem administrator to form Call pick up groups In a Call pick up group any member can answer any individual call to group members 8 Press to answer Notes One Call pick up group can serve as an alterna...

Page 75: ...extensions Calls to the group will be indicated at a free extension in the group When you leave the group temporarily you make your phone unavailable for incoming calls To leave the group temporarily...

Page 76: ...s Dial tone Note Finland and Norway dial 71 Code z Dial the digit or digits to get an external line and the external number Ongoing external call When used to charge a call it is also possible to conn...

Page 77: ...External Follow me Manual Message Waiting Absence Information Order 001 Dial Press Emergency mode In the event of an emergency the operator can set the telephone system into Emergency mode during whic...

Page 78: ...selected extension or group of extensions The telephone system has two different Night Service modes Common Night Service All incoming calls to the operator are transferred to one specific extension A...

Page 79: ...tored extension is free lamp is off 2 The monitored extension has an incoming call lamp is flashing fast 3 The monitored extension is busy lamp is on 4 The monitored extension has performed common hol...

Page 80: ...r Note To be able to program a function key the phone normally has to be logged on to the telephone system this is set by your system administrator Program or change a feature Select Settings in the t...

Page 81: ...the menu without saving the changes Save Press to save see display Exit Press to return to the previous menu see display or press to return to idle mode Remove the transparent cover and write the fea...

Page 82: ...ogrammable Keys menu see display Press the function key The stored number or procedure code is shown on the display Cancel Press see display Exit Press to return to the previous menu see display or pr...

Page 83: ...display or Press see display Repeat until the Language menu is framed Select Press see display Display menus is framed Select Press see display The current language is framed and marked English is def...

Page 84: ...ay or Press see display Repeat until the Language menu is framed Select Press see display or Press see display Until the Keypad characters menu is framed Select Press see display The current character...

Page 85: ...elect Press see display The current date presentation is framed and marked or Press until the desired date format is framed see display Note The menu key Cancel can be used to leave the menu without s...

Page 86: ...l the Time date menu is framed Select Press see display The Time Format menu is framed Select Press see display The current time presentation is framed and marked or Press to toggle between the values...

Page 87: ...is framed Select Press see display The current tone character is displayed 0 9 Press a digit to select a new character The phone rings with the chosen character Note The menu key Cancel can be used t...

Page 88: ...Contrast menu is framed Select Press see display The display shows or Press to decrease or increase the contrast see display Note The menu key Cancel can be used to leave the menu without saving the c...

Page 89: ...til the Display Backlight menu is framed Select Press see display The display shows or Press to decrease or increase the backlight level see display Note The menu key Cancel can be used to leave the m...

Page 90: ...activate the extra bell feature Busy Signal The busy signal is activated when your phone is busy during calls The feature can be used to control for example a Do not disturb lamp at the door Combined...

Page 91: ...get an increased hearing level of 6 dB in the handset and headset Select Settings in the top menu see display or Press see display Repeat until the Hearing Level menu is framed Select Press see displ...

Page 92: ...the current call and your phone is automatically set to Silent Ringing Silent Ringing If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call you ca...

Page 93: ...s shown together with the current type of ring signal for the key Change Press see display or Press to change between the ring signals see display Silence Periodic repetitive ring signal Delayed perio...

Page 94: ...rd presentation menu is set to No Select Settings in the top menu see display or Press see display Repeat until the Network menu is framed Select Press see display The display shows or Press see displ...

Page 95: ...mbers and features and for monitoring extensions To install the key panel see section Installation on page 122 Use the DCM Designation Card Manager to make and print your own key panel designation car...

Page 96: ...also press the flashing Line key to answer the call See section Headset Preset on page 97 Press to terminate the headset call Make calls z Press and dial the number The Headset key lamp is turned on...

Page 97: ...set the call is automatically connected to the loudspeaker When you use a headset for your telephone you can change the setting to Headset Preset mode to get calls connected to the headset instead In...

Page 98: ...et symbol is switched off To check the current preset setting Line 1 Press Either the Loudspeaker or Headset key lamp is turned on indicating the current preset setting Press Headset volume During a c...

Page 99: ...pull out leaf see section Installation on page 122 Use the DCM Designation Card Manager to make and print your own card for the pull out leaf DCM is included on the Enterprise Telephone Toolbox CD or...

Page 100: ...with area and country code including the international sign Install My Dialog 4000 Contacts The PC application must be installed on your PC network access required your system administrator should pro...

Page 101: ...Available Microsoft Outlook contacts are listed on the left side and all contacts already in Contacts in your phone are listed on the right side Mark the required contacts on the left hand side and c...

Page 102: ...eBook Dialog 4425 v 1 phone only Add change or delete entries in PhoneBook Call List View the list make a call to a number in the list and delete items It is also possible to add numbers to Contacts P...

Page 103: ...at until the Network menu is framed Select Press see display The display shows all addresses are examples Settings CallList Contacts CorpDirectory Web Network DHCP Yes pc123 45 ab cde IP Address 153 8...

Page 104: ...ne display If your phone has been plugged off for a few days the address may have been changed Enter the web server password Default password Welcome Notes The Welcome password is case sensitive If yo...

Page 105: ...with the following options PhoneBook Click to show the PhoneBook Dialog 4425 v 1 phone only Contacts Click to show the Contacts Dialog 4425 v 2 phone only CallList Click to show the Call List Setting...

Page 106: ...ts To edit or delete a name and number Contacts Click to show the Contacts Name Click on the name you want to edit or delete Make the changes and click to save or click to delete the current name and...

Page 107: ...d to PhoneBook To edit or delete a name and number PhoneBook Click to show the PhoneBook Name Click on the name you want to edit or delete Make the changes and click to save or click to delete the cur...

Page 108: ...nly or Click to save the name and the number to PhoneBook Dialog 4425 v 1 phone only or click to delete the name and number from the Call List or click to call the number or click to return to the Cal...

Page 109: ...mmable keys Settings Click The sub menus are shown Programmable Keys Click A table with the current programming for each key is shown The key order corresponds to the programmable keys on the telephon...

Page 110: ...y Number Code Click the underlined number or code for the key to be deleted Click to delete The key table is shown with _ for that key To exit the edit and delete menu without any changes Programmable...

Page 111: ...acter Dialog 4425 v 2 phone only Settings Click The sub menus are shown Ring Character Click The current tone character is displayed 0 9 Enter a new character Click to save the new character The phone...

Page 112: ...u for return options see display Do Search Find pre defined WAP address Refresh Refresh the content Home Logon menu and Exit Return to top menu CorpDirectory Move marker one step down see display Move...

Page 113: ...lect Press see display z Enter the first letters of the last name or Press to reach the link Do Search see display Select Press see display The display shows a list of names that begin with the entere...

Page 114: ...elect Press see display The display shows the directory data for the selected person or Press see display Repeat until the phone number Phone is marked Select Press to make the call see display Stina...

Page 115: ...r the WAP address excluding http See example below Notes If a keypad key 0 9 is pressed for more than one second the corresponding digit is entered instead of the letter Press to switch between upper...

Page 116: ...the Exit menu is framed Select Press see display You return to Web in the top menu Note You can always press and keep it pressed for at least one second to return to idle mode Home The Home option is...

Page 117: ...when marked see display Options Menu for return options see display Home Logon menu and Exit Return to top menu WAP Services Move marker one step down see display Move marker one step up see display R...

Page 118: ...or Press see display Repeat until requested search criteria is marked for example Last name Select Press see display z Enter the first letters of the last name or Press to reach the link Search see di...

Page 119: ...search or Press see display Repeat until desired person is marked Select Press see display The display shows the directory data for the selected person or Press see display Repeat until the phone numb...

Page 120: ...excluding http See example below Notes If a keypad key 0 9 is pressed for more than one second the corresponding digit is entered instead of the letter Press to switch between upper and lower case OK...

Page 121: ...the Exit menu is framed Select Press see display You return to WAP Services in the top menu Note You can always press and keep it pressed for at least one second to return to idle mode Home The Home o...

Page 122: ...into LAN If an external power adapter is used this has to be plugged into POWER You can put the cable to the handset into the notch underneath the telephone When only one single wall terminal for the...

Page 123: ...ow or an adapter approved by your local reseller Change cables To remove a cable use a screwdriver to unlock the stop Ericsson product number Power rating Supplier Supplier product number RES 141 312...

Page 124: ...Installation Dialog 4425 IP Vision 124 Install stands and adapt telephone Position high Position low Tiltable display Adjustable angle Press to fasten stand Release to remove stand...

Page 125: ...Manager to make and print your own designation cards DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from http www ericsson com enterprise library manuals shtml For more...

Page 126: ...ttom of the hole using a finger or a blunt tool Make sure the connector fits before pressing it down 2 Press where the arrows are pointing until you hear a Click sound 3 Install the stands as shown in...

Page 127: ...ignation Card Manager to make and print your own key panel designation cards DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from http www ericsson com enterprise librar...

Page 128: ...25 IP Vision 128 Install pull out leaf optional 1 Remove the protective film from the guiding rails 2 Attach the guiding rails to the bottom of the phone observing the direction of the cut corner 3 In...

Page 129: ...useful for instance in conference rooms or public areas 1 Use a screwdriver to remove the handset hook 2 Turn the hook upside down and insert 3 Use a screwdriver to remove the two plastic covers 4 Dri...

Page 130: ...Place screws according to measurements and mount the phone Placing the phone Do not expose your phone to direct sunlight for long periods Keep the phone away from excessive heat and moisture Cleaning...

Page 131: ...tem error Fault Display Probable cause Action or comment The phone is locked Disturbance on the network Press the Clear key Mute key and simultaneously for one or two seconds This will restart the pho...

Page 132: ...inistrator Idle mode The state your phone is in when nothing is activated not calling not ringing not forwarded and so on LAN Local Area Network Speed Dialing number Abbreviated number or short number...

Page 133: ...haracter map 50 Delete name or number 53 Edit name or number 52 Entering names and numbers 49 Copyright 5 Corporate Directory 112 D Date presentation 85 Declaration of conformity 5 Description 7 Displ...

Page 134: ...log 4425 v 1 phone 23 Menu structure Dialog 4425 v 2 phone 24 Message Waiting 72 Messages 71 Manual Message Waiting MMW 71 Message Waiting 72 Voice Mail 73 Mute 55 Mute ring signal 92 My Dialog 4000 C...

Page 135: ...ng of ring signal tone character 87 Ring signal volume 92 Silent Ringing 92 Time presentation 86 Short numbers 43 Silent Ringing 92 SOS calls Emergency calls 37 Speed Dialing 43 Start the phone 25 LAN...

Page 136: ...ntries Ericsson is helping to create the most powerful communication companies in the world Ericsson Enterprise AB All rights reserved For questions regarding the product please contact your Ericsson...

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