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Q: What should I do if the unit will not turn on?
A: Verify there is power to the system
A: Verify the display is reads correctly
A: Verify the Emergency Stop is not engaged
Q: Why does the unit turn off when I enter the room?
A: Safety features turn off lamps based on detection by the PIR sensor.
Q: My system will turn on, but the lamps will not come on.
A: Verify the start cycle button is pressed
A: Inspect the lamp for age or physical failure
A: Contact Ericson Support for further information
Q: My system is running fine, how do I verify the lamp output is correct?
A: The system has a status screen at the end of the cycle
A: Use dosimeter cards in the space to verify UVC dosage.
Q: The touchscreen has presented a flashing “Service Machine” icon. What does this mean?
A: Every 8 running hours it is recommended that lamps be wiped down with isopropyl or rubbing alcohol. This will remove any debris that
may have accumulated on the lamp. Once cleaned, you can reset this message by pressing USER SETTINGS button followed by RESET
SERVICE LIGHT
Q: What is a PIR (Passive Infrared) Sensor?
A: PIR stands for Passive Infrared. These sensors are used extensively in occupancy sensors for lighting control and security products.
The PIR sensor detects human heat and movement. In the case of the PK-Cart, when it detects both human heat and movement it will
turn off the UVC Unit.
FREQUENTLY ASKED QUESTIONS
