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2

LIFTING/LOWERING MECHANISMS 

The lift/lower feature will emit a minimal humming sound during 

operation. This is normal. During operation, the lift arm wheels make 

contact with the platform support of the base.  This contact may 

result in metal on metal or metal on plastic contact. This applies slight 

tension on the moving components and resonance is reduced to a 

minimum level. If excessive noise or vibration is experienced, reverse 

the movement action (up or down) of the base with the remote control. 

This should realign the base’s activating mechanisms to the proper 

operational position.  In normal base operation, the wheels, which allow 

the bed to maintain its distance from the wall, will make contact with 

the steel platform supports of the base creating a contact noise. When 

entering, exiting or shifting weight on the base, this contact noise may 

be audible as the wheels make contact. This is normal.

MATERIALS

Ergo adjustable bases are constructed from various materials including 

woods, metals, plastics and fabrics. Tension, pressure or movement 

applied to the frame, platform or shroud through general use may create 

an audible sound.

 

MASSAGE OPERATION AND LOCATION ENVIRONMENT

The massage feature will emit a tone during operation. This is normal. 

As the massage intensity level is increased, the tone will intensify. The 

volume of this tone is directly related to the location environment. 

For example, when demonstrated in a show room, the surrounding 

environmental noise will cover some of the massage noise. However, 

when installed in a home setting with wooden floors, carpeted or 

not, the massage volume will be more noticeable. To minimize this 

resonance, place a piece of carpet, or rubber caster cups, under each 

leg or caster of the base.  It is possible to experience vibration or 

noise from the exterior bed frame, headboard brackets, headboards or 

footboards if mounting bolts are not firmly tightened.

Levels 1-3 of massage intensity represent the revolutions of the motor 

per minute. Level 3 provides the maximum number of RPMs.  However, 

this does not mean that the feeling of vibration is the strongest.  

Depending on the mattress material, thickness, and positioning of the 

user, the feeling of vibrations will differ. We encourage the user to find 

the massage intensity setting that suits them best. It is important to 

understand the physics of vibrations. Just as an engine may run rough 

during idle, as the RPMs increase, the vibrations change concurrently.  

 

TOLERANCE

All Ergo adjustable foundations, depending on make and model, are 

designed and manufactured to perform and function within designated 

quality control parameters. Bases are subject to meticulous and rigorous 

inspections during the quality control process to ensure bases will 

operate within these standards during normal operating use. Normal 

operating use is defined as the following: Adjustable foundation is to be 

operated with a mattress and load. Testing procedures require lifetime 

cycle tests with up to 120kg distributed load. The angle (designated “

α

” 

in figure 1) between the back section and the flat section for various 

configurations of the mattress support platform shall be ± 3°, which 

translates to a tolerance of up to 1 ½”.

The angle (designated “

β

” in figure 1) between the flat section and foot 

section for various configurations of the 

mattress support platform shall be ± 3°, 

which translates to a tolerance of up to 

¾”. 

Any adjustable foundation deemed 

to be within these allocated 

tolerances is considered to have met 

the manufacturer’s quality control 

standards.

THAT “NEW PRODUCT” SMELL:

Some people notice a slight odor to their new adjustable base—this can 

come from our material manufacturing process. This smell is normal 

and usually disappears before the product reaches you. Sometimes, 

however, this smell may still be noticeable. It usually disappears after 

a few weeks, providing adequate ventilation of the product and the 

environment.

SAFETY PRECAUTIONS AND USAGE STATEMENTS

Adjustable

Bed Tolerance

Ergomotion Inc.

 

|

 ph 1-888-550-3746 

|

 fx 805-979-9399 

|

 www.ergomotion.

com

All Ergomotion adjustable foundations, depending on make and model, are designed and manufactured to perform and 

function within designated quality control parameters.   Bases are subject to meticulous and rigorous inspections during 

the quality control process to ensure bases will operate within these standards during normal operating use.

Normal operating use is defined as the following:

-Adjustable foundation is to be operated with a mattress and load.  Testing procedures require lifetime cycle 

 tests with up to 120kg distributed load.

The angle (designated “

α

” in figure 1) between the back section and the flat section for various configurations of the 

mattress support platform shall be ± 3°, which translates to a tolerance of up to 1 ½”.

The angle (designated “

β

” in figure 1) between the flat section and foot section for various configurations of the mattress 

support platform shall be ± 3°, which translates to a tolerance of up to ¾”.

Any adjustable foundation deemed to be within these allocated tolerances is considered to have met the manufacturer’s 

quality control standards.

(α°) 

(β°)

When operating a "paired" split base setup there may be a time latency up to 1.5 seconds between each bases articulation.

Blake Pettit

Quality Assurance Manager

Ph 805-979-3875

Fx 805-979-9399

www.ergomotion.com

Summary of Contents for Dawn House Bed

Page 1: ...ED OWNER S MANUAL Customer Service www dawnhouseliving com 1 888 DAWNHSE 1 888 329 6473 Actual product appearance and functionality may vary from photographs illustrations and descriptions included in...

Page 2: ...Bed into Your Own Furniture 12 Remote Control 13 Pairing the Remote Control 14 The Puck Voice Activated System Overview 15 The Puck Voice Activated System Installation 16 The Puck Voice Commands 17 S...

Page 3: ...l operation If something gets caught in the platform when flattened you can manually raise the platform up by lifting at either the head or foot to relieve pressure and allow for release Emergency sto...

Page 4: ...ed to perform and function within designated quality control parameters Bases are subject to meticulous and rigorous inspections during the quality control process to ensure bases will operate within...

Page 5: ...en the life expectancy of the product and may void the warranty The massage motors are not designed to operate continuously for more than 30 minutes at a time Please allow the massaging system to rest...

Page 6: ...d System I Input Cord MISC PARTS RECOMMENDED NOT INCLUDED Surge Protector BEFORE DISCARDING THE PACKING MATERIALS ENSURE ALL THE PARTS ARE ACCOUNTED FOR ALL ELECTRONICS AND COMPONENTS THAT NEED TO BE...

Page 7: ...BASE OVERVIEW Control Box Foot Motor Head Motor Motion Detector Underbed Lights Health Sensor Health Sensor Foot Massage Motors Head Massage Motors Bed Lift Motor 2 WiFi Motion Detector Bed Lift Motor...

Page 8: ...Motor Foot Motor Power Cord Underbed Lights Power Supply Extension Cord WiFi Health Sensors Motion detectors Puck Emergency Battery Backup Strap Remote Control NOT TO SCALE FOR ILLUSTRATION PURPOSES...

Page 9: ...hts Power Supply Sync Cable Extension Cord Health Sensor Motion detectors WiFi Puck Emergency Battery Backup Strap Remote Control If installing a split unit Two TLs see page 18 NOT TO SCALE FOR ILLUST...

Page 10: ...Motor Foot Motor Power Cord Underbed Lights Power Supply Extension Cord Puck Emergency Battery Backup Strap Remote Control NOT TO SCALE FOR ILLUSTRATION PURPOSES ONLY READ ALL INSTRUCTIONS BEFORE BEG...

Page 11: ...re that all items from the parts list on page 4 are set aside before proceeding to Step 3 To install the mattress retainer bar insert each end of the bar into the holes at the foot of the base Rotate...

Page 12: ...commended If you received the Dawn House mattress with your order remove it from its carton and and unroll the mattress Carefully cut open the vacuum sealed packaging and place the mattress on the bas...

Page 13: ...aside any hardware Use the remote control to raise the head of the adjustable base all the way Unplug the power cord from the power source Align the headboard to the headboard mounting points on the f...

Page 14: ...on the floor Do not place it on slats or box springs PLACING THE BED INTO YOUR OWN FURNITURE IF YOU WOULD LIKE TO KEEP USING YOUR FAVORITE FURNITURE SET YOU RE IN LUCK DAWN HOUSE BED WORKS WITH MOST E...

Page 15: ...elp reduce snoring H Read Programmable preset position ideal for reading a book or watching TV I In Programmable bed height preset position J Out Programmable bed height preset position K Bed Raises a...

Page 16: ...utlet Wait 10 seconds then plug it back in Remove the battery cover on the back of the remote control Press and hold the PAIR button for about 5 seconds until the PAIR button stops flashing Once it st...

Page 17: ...vironment when the internal temperature of the product rises to 158 degrees F the wireless charger will enter a protection mode and the product will turn off the wireless charging function When the in...

Page 18: ...ELLO DAWN or HELLO BED Note If you have a split base each side must have a different invocation phrase in order to work independently STEP 2 STEP 1 STEP 3 STEP 4 STEP 5 FOLLOW THE INSTALLATION STEPS B...

Page 19: ...oot down 3s LIFT BASE Bed height rises 3s LOWER BASE Bed height lowers 3s Presets FLAT PRESET Flat bed ZERO G ZERO GRAVITY Adjust the bed to preset position for Zero G SIT UP Adjust the bed to preset...

Page 20: ...TWO ADJACENT TWIN LONG BASES If bases become mismatched returning the bases to the flat positions will re sync the mechanical positions The system is now linked Pressing buttons on either remote will...

Page 21: ...teries even if not in use Control Box Control Box Input Cord Input Cord Battery Backup Strap Power Supply Connect the Battery Backup Strap to the 2 Alkaline 9 Volt batteries Do not mix brand name Batt...

Page 22: ...the base for 1 minute to reset the electronic components Plug bed base into a different electrical outlet or test current outlet with another working appliance a grounded electrical surge protector i...

Page 23: ...21 NOTES...

Page 24: ...CUSTOMER SERVICE Phone 1 888 DAWNHSE 1 888 329 6473 Email info dawnhouseliving com Web www dawnhouseliving com 2021 Ergomotion Inc V01_10 2021 Serial Number...

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