Epygi QX1000, Administrator'S Manual

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QX1000 Manual II: Administrator's Guide Administrator’s Menus
QX1000; (SW Version 5.3.x)
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Authorized Phones Database
The Authorized Phones Database page is used to create a list of trusted external phones. If they are part of the QX1000 Authorized Phones
database, external SIP or PSTN, then users are free to access the QX1000 Auto Attendant services without requiring authentication. When adding a
trusted phone to the list, an existing extension has to be chosen. The parameters (extension number and password, as well as SIP and Speed
Calling Settings) will be used automatically for the trusted caller access of the QX1000 Auto Attendant. A direct connection to the
Call Relay menu
can be optionally provided.
The Authorized Phones Database page displays the
Authorized Phones Database table where the trusted
phones are listed. Only SIP and PSTN users can be added to
the
Authorized Phones Database .
The Authorized Phones Database table displays all trusted
callers with their settings. For example, the call type, caller
address, extension they automatically login with, information if
they have automatic access to Call Relay Menu of the Auto
Attendant, etc.
Fig. II-130: Authorized Phones Database
Each record in the table has an assigned checkbox. The checkbox is used to edit or delete the corresponding record. The “No records selected”
error message occurs if the user activates the edit or delete button with no records being selected. The error message “One record should be
selected” appears if the user tries to edit more than one record. The heading of each column in the table has a link. By clicking on the column
heading, the table will be sorted by the selected column. When sorting (ascending or descending), arrows will be displayed next to the column
heading.
The Add functional button refers to the Authorized Phones Database- Add Entry page where new trusted users may be entered.
The Authorized Phones Database- Add Entry page offers
two groups of input options:
Caller Settings
The Call Type drop down list includes possible incoming call
types (SIP or Auto). In SIP , the caller connects QX1000
through a SIP server and Auto is used for undefined call
types and the destination (independent on whether it is a
PBX number, SIP address or PSTN number) will be reached
through Routing.
The Caller Address text field requires the caller’s SIP
address (see chapter Entering a SIP Addresses correctly ) or
PSTN number to be added to the trusted phones list. The
PSTN number length depends on the area code and phone
number. The wildcard is supported in this field. If the caller
address already exists in the
Authorized Phones Database ,
the error message “The record already exists” appears when
selecting the
Save button.
Fig. II-131: Authorized Phones Database - Add Entry page
The Login Extension drop down list provides all existing extensions on the QX1000. When calling the QX1000 Auto Attendant, a trusted user will
automatically be logged in as the selected extension, i.e., the extension number and its password will be automatically submitted by the QX1000
system. The trusted user will directly access the QX1000 Auto Attendant services. The SIP settings of the login extension will be used when making
IP calls.
The Automatically Enter Call Relay Menu checkbox enables direct access for the trusted user to the QX1000 Auto Attendant Call Relay menu. If
the checkbox is not selected, a trusted caller will be directed to the Auto Attendant's main menu, but will still be able to reach Remote Access (Voice
Mailbox of the specified extension) and Call Relay services (see Feature Codes) with no authentication.
Please Note: Login Extension drop down list and Automatically Enter Call Relay Menu checkbox have no sense for Auto Attendant with custom
scenario configured (see Attendant Extension Settings ).
The Description text field allows entering an optional comment.
Callback Settings
The Enable Callback checkbox selection gives the possibility for a specified trusted caller to use the Instant Call Back service (see chapter Call
Back Services ).
The Callback Call Type drop down list includes possible callback call types (PBX, SIP and Auto).
The Callback Destination text field requires the destination number where QX1000 should instantly call back to. The value inserted in this field is
dependent on the selected callback call type: for PBX , extension number is required, for SIP , the SIP address is requires and Auto is used for
undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number) will be reached through Call Routing
table. If this field is left empty, the callers address will be implied as a callback destination.
The Callback Response Delay text field requires the delay (in seconds) after which the call back will be performed.