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where the problem is located.

1. GUEST attempts to load the ASPI managers and looks for an adapter
and drive to support. If no information is displayed, verify the ASPI
managers are located in the \ZIPTOOLS directory or on the Windows/DOS
Install diskette.

2. When the ASPI manager attempts to load, it will display
information about the adapter and any devices attached to it. If the
ASPI manager finds no adapter, this may indicate conflict in the a
port address or IRQ. Verify that both the port address and IRQ
settings on the adapter board are set to unused settings.

3. If the ASPI manager finds the adapter but not the attached devices,
this generally indicates a connection problem. Check all cable
connections for the Zip drive and any other devices and make sure they
are straight and secure. Tighten all connector screws completely.

Known Problems and Solutions
----------------------------
GUEST Locks up when Loading
If GUEST locks up when loading or if drive C: no longer accessible,
are you booting from a SCSI adapter? If you are booting your machine
from a SCSI adapter, and GUEST hangs the system when it tries to load,
the ASPI manager for the SCSI adapter needs to be loaded in the
CONFIG.SYS file.

For Example:
DEVICE=C:\SCSI\ASPI2DOS.SYS      -- ASPI manager for the Adaptec 1520

After rebooting with the SCSI ASPI manager loaded, rerun SETUP or
GUEST.

GUEST Locks up the System
If GUEST locks up the system when it is loading from either the
AUTOEXEC.BAT file or the MS-DOS prompt, GUEST might be scanning for
different SCSI adapters from the one you are using. To solve the
problem, edit the GUEST.INI file and insert a semicolon (;) as the
first character in the lines containing ASPI managers that are not
being used. (This makes the software treat these lines as remarks.)
The GUEST.EXE program uses the GUEST.INI file to load ASPI managers.
Below is the default GUEST.INI file:

[----Scan for existing ASPI managers---]
SCAN=ON
[----Load ASPI managers----]
ASPI=ASPIPPA3.SYS SCAN /INFO SL360=NO SMC=NO
ASPI=ASPI1616.SYS SCAN /INFO
ASPI=ASPIPC16.SYS SCAN /INFO
ASPI=ASPIPC8.SYS SCAN /INFO
ASPI=ASPIPC2.SYS SCAN /INFO
ASPI=ASPIPC4.SYS SCAN /INFO

If you are running the Zip drive from the Zip Zoom accelerator you
will need to insert a semicolon (;) in front of all other ASPI
managers, except the ASPIPC16.SYS manager that controls the Zip Zoom

Summary of Contents for Zip-100S (SCSI

Page 1: ... the parallel port but the parallel port will not work with this Zip drive If the adapter in your computer has a 50 pin SCSI connector connect the Zip drive using a 25 to 50 pin SCSI cable or a cable converter If you need a cable or converter call your computer dealer or contact EPSON at 1 800 922 8911 5 If you want to you can connect your Zip drive to another SCSI device or another Zip drive by u...

Page 2: ...ess Enter If the drive is assigned to drive letter E type e scsi install and press Enter and so on If you need help see the SCSI Zip Troubleshooting Web Pages or Troubleshooting in the EPSON Zip Installation User s Guide There is also troubleshooting information on the Zip Install disk in the README TXT file Windows 95 Users 1 Open My Computer and double click the diskette drive icon Then double c...

Page 3: ...h format As soon as you load the Tools disk on a Windows 95 system the Macintosh format files become unusable However the disk does not automatically release all the Macintosh space so it can be used in Windows 95 To release this space you must remove the write protection on the disk and Reclaim the tools disk using the steps below 1 Double click the My Computer icon 2 Double click the C hard driv...

Page 4: ... s Guide If you want to use your Zip drive on a Macintosh as well as on your PC the GUEST program on the Install diskette for Macintosh provides temporary access for the Zip drive on any Macintosh For full Zip benefits call 1 800 922 8911 to order a copy of Zip Tools software for Macintosh Zip SCSI Installation Problems If you have problems installing the Zip SCSI drive the EPSON Zip Installation ...

Page 5: ...e continue with the troubleshooting checklist below If the Green Power light on the front of the drive is lit check the items below 1 Check the data cable 2 Make sure the Zip drive is connected to a SCSI controller connector not the parallel port or to a SCSI connector in a chain with other devices 3 Try reconnecting the cable and make sure that all connections are secure Q Is your Zip drive attac...

Page 6: ...ebug problems Is the Zip driver loading properly 1 Verify the Zip driver software has been installed 2 Two files are required to use a Zip drive GUEST EXE and the appropriate ASPI manager for the SCSI adapter being used For your convenience the EPSON provides drivers for some common SCSI adapters Verify that the following files are located in the ZIPTOOLS directory ASPIPPA3 SYS ASPI manager for th...

Page 7: ...adapter and GUEST hangs the system when it tries to load the ASPI manager for the SCSI adapter needs to be loaded in the CONFIG SYS file For Example DEVICE C SCSI ASPI2DOS SYS ASPI manager for the Adaptec 1520 After rebooting with the SCSI ASPI manager loaded rerun SETUP or GUEST GUEST Locks up the System If GUEST locks up the system when it is loading from either the AUTOEXEC BAT file or the MS D...

Page 8: ...e and add a line for this ASPI manager If the adapter does not have an ASPI manager GUEST will not be able to operate Edit the GUEST INI file as described below Use a text editor to open the GUEST INI file The GUEST INI file is a text file on the Install diskette for Windows DOS You can use the Notepad in Windows the DOS EDIT program or any other ASCII text editor to edit the GUEST INI file Add a ...

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