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all connector screws completely.

2. Be sure the Zip drive is connected to a compatible SCSI adapter.

3. Read the GUESTHLP.TXT file on the EPSON DOS/Windows Install
diskette for help.

General Diagnostics
-------------------
Before answering the questions below, be sure that the Zip drive is
connected and plugged in. Then, after you have tried to install the
driver and Tools software, check the items below.

NOTE: EPSON Zip drives are compatible with most SCSI controllers.
However, the SCSI adapter must have an ASPI, or 100%-compatible
device driver. If you do not have an ASPI device manager, contact
the adapter manufacturer for more information. If an ASPI device
manager is not available for this model SCSI adapter, use another
SCSI adapter for full compatibility.

If the controller is fully compatible, continue with the
troubleshooting checklist below:

If the Green Power light on the front of the drive is lit, check the
items below:

1. Check the data cable.

2. Make sure the Zip drive is connected to a SCSI controller
connector (not the parallel port), or to a SCSI connector in a chain
with other devices.

3. Try reconnecting the cable, and make sure that all connections
are secure.

Q: Is your Zip drive attached to an ASPI-compatible SCSI adapter?

If so:

1. Reboot the computer.

2. Insert the EPSON Zip Install diskette, and type a:guest info and
press Enter at the MS-DOS prompt.

Q: Is the Zip drive assigned a drive letter?
If your answer to the question above was [Yes], can you read the Zip
Tools disk?

If Yes: Run Setup again. If it runs successfully, the Tools are
installed and ready to run.

If No: The SCSI controller may have an incompatible ASPI driver. Try
the drive with another SCSI adapter.

Q: If the Zip drive was not assigned a drive letter, are you using an
ASPI-compatible controller?

Summary of Contents for Zip-100S (SCSI

Page 1: ... the parallel port but the parallel port will not work with this Zip drive If the adapter in your computer has a 50 pin SCSI connector connect the Zip drive using a 25 to 50 pin SCSI cable or a cable converter If you need a cable or converter call your computer dealer or contact EPSON at 1 800 922 8911 5 If you want to you can connect your Zip drive to another SCSI device or another Zip drive by u...

Page 2: ...ess Enter If the drive is assigned to drive letter E type e scsi install and press Enter and so on If you need help see the SCSI Zip Troubleshooting Web Pages or Troubleshooting in the EPSON Zip Installation User s Guide There is also troubleshooting information on the Zip Install disk in the README TXT file Windows 95 Users 1 Open My Computer and double click the diskette drive icon Then double c...

Page 3: ...h format As soon as you load the Tools disk on a Windows 95 system the Macintosh format files become unusable However the disk does not automatically release all the Macintosh space so it can be used in Windows 95 To release this space you must remove the write protection on the disk and Reclaim the tools disk using the steps below 1 Double click the My Computer icon 2 Double click the C hard driv...

Page 4: ... s Guide If you want to use your Zip drive on a Macintosh as well as on your PC the GUEST program on the Install diskette for Macintosh provides temporary access for the Zip drive on any Macintosh For full Zip benefits call 1 800 922 8911 to order a copy of Zip Tools software for Macintosh Zip SCSI Installation Problems If you have problems installing the Zip SCSI drive the EPSON Zip Installation ...

Page 5: ...e continue with the troubleshooting checklist below If the Green Power light on the front of the drive is lit check the items below 1 Check the data cable 2 Make sure the Zip drive is connected to a SCSI controller connector not the parallel port or to a SCSI connector in a chain with other devices 3 Try reconnecting the cable and make sure that all connections are secure Q Is your Zip drive attac...

Page 6: ...ebug problems Is the Zip driver loading properly 1 Verify the Zip driver software has been installed 2 Two files are required to use a Zip drive GUEST EXE and the appropriate ASPI manager for the SCSI adapter being used For your convenience the EPSON provides drivers for some common SCSI adapters Verify that the following files are located in the ZIPTOOLS directory ASPIPPA3 SYS ASPI manager for th...

Page 7: ...adapter and GUEST hangs the system when it tries to load the ASPI manager for the SCSI adapter needs to be loaded in the CONFIG SYS file For Example DEVICE C SCSI ASPI2DOS SYS ASPI manager for the Adaptec 1520 After rebooting with the SCSI ASPI manager loaded rerun SETUP or GUEST GUEST Locks up the System If GUEST locks up the system when it is loading from either the AUTOEXEC BAT file or the MS D...

Page 8: ...e and add a line for this ASPI manager If the adapter does not have an ASPI manager GUEST will not be able to operate Edit the GUEST INI file as described below Use a text editor to open the GUEST INI file The GUEST INI file is a text file on the Install diskette for Windows DOS You can use the Notepad in Windows the DOS EDIT program or any other ASCII text editor to edit the GUEST INI file Add a ...

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