Related tasks
Cancelling Printing Using a Product Button
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Nothing Prints
Noise Occurs, But Nothing Prints
Noise When Product Sits for a While
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow
Parent topic:
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, clear any stalled print jobs from the Windows Spooler:
•
Windows 7
: Click
and select
Devices and Printers
. Right-click your product name, select
See
what's printing
, select your product name again if necessary, right-click the stalled print job, click
Cancel
, and click
Yes
.
•
Windows Vista
: Click
and select
Control Panel
. Click
Printer
under
Hardware and Sound
,
right-click your product name, select
Open
, right click the stalled print job, click
Cancel
, and click
Yes
.
•
Windows XP
: Click
Start
and select
Printers and Faxes
. (Or open the
Control Panel
, select
Printers and Other Hardware
if necessary, and select
Printers and Faxes
.) Right-click your
product name, select
Open
, right-click the stalled print job, click
Cancel
, and click
Yes
.
125
