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P a g e
EPSON Receipt Printer Troubleshooting
If your test page fails to print, you most likely have one or more conflicting ports configured.
Please follow the steps below:
1.
Select
Start | Control Panel | Printers and
Faxes
.
2.
Right-click on the
EPSON Receipt Printer
and
select
Properties
.
Note:
If you have more than one of the same
receipt printer listed (e.g. EPSON TM-T70 Receipt
and EPSON TM-T70 Receipt(1), delete all except
the
unnumbered
listing. Right-click on the
duplicate printer name(s) and select
Delete
.
3.
Select the
Ports
tab
4.
Check the first corresponding port for the
printer that you have (e.g. LPT1, COM1,
ESDPRT001).
5. Select the
General
tab.
Select
Print Test Page
if the test page prints
correctly, you can return to the CRE/RPE
software and configure the printer there.
If the test page still does not print correctly,
return to the
Ports
tab and continue from Step 4
above with the next unchecked corresponding
printer port.