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Epson Stylus Color 680 Manual Download Page 193

Customer Support      

B-1

Appendix B

Customer Support

Technical Support Web Site

EPSON's Technical Support Web Site provides help with 
problems that cannot be solved using the troubleshooting 
information in your printer documentation. If you have a Web 
browser and can connect to the Internet, access that site at:

http://support.epson.net/StylusCOLOR680

Summary of Contents for Stylus Color 680

Page 1: ... U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for a...

Page 2: ... 2 ...

Page 3: ...NERGY STAR Compliance 9 For United Kingdom Users 9 Use of options 9 Safety information 10 Warnings Cautions and Notes 11 Chapter 1 Paper Handling Loading Plain Paper 1 1 Loading Special Paper and Other Media 1 2 About special media cleaning sheets 1 5 Loading Envelopes 1 5 Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm 1 6 Loading Photo Paper 1 6 Removing the perforated margins 1 7 Storing EPSON ...

Page 4: ...Utilities 2 27 Status Monitor 3 not available for Windows 3 1 2 28 Nozzle Check 2 28 Head Cleaning 2 29 Print Head Alignment 2 29 Speed Progress not available for Windows 3 1 2 29 Monitoring Preferences 2 31 Getting Information Through Online Help 2 32 Accessing help from your application 2 32 Accessing help from the Windows Start menu 2 33 Accessing help from Windows 3 1 2 33 Increasing the Print...

Page 5: ...ifying the page layout 4 16 Fitting your document to the paper size 4 17 Printing two or four pages on one sheet 4 17 Printing posters 4 18 Printing a watermark on your document 4 19 Setting the Print Time 4 21 Saving spool data as a file 4 22 Previewing your printout 4 23 Using the Printer Utilities 4 25 EPSON StatusMonitor 4 26 Nozzle Check 4 26 Head Cleaning 4 26 Print Head Alignment 4 27 Confi...

Page 6: ... shared printer 6 9 Accessing the printer through a network 6 11 Chapter 7 Replacing Ink Cartridges Replacing an Ink Cartridge 7 1 Using the printer s control panel 7 1 Using the Status Monitor not available for Windows 3 1 7 10 Chapter 8 Maintenance Checking the Print Head Nozzles 8 1 Using the Nozzle Check utility 8 1 Using the control panel buttons 8 2 Cleaning the Print Head 8 4 Using the Head...

Page 7: ...00 and NT 4 0 users 9 10 For Windows 3 1 users 9 10 For Macintosh users 9 11 Using EPSON Spool Manager 9 12 Print Quality Could Be Better 9 13 Horizontal banding 9 13 Vertical misalignment or banding 9 14 Color gaps 9 14 Incorrect or missing colors 9 15 Blurry or smeared printout 9 16 Printouts Are Not What You Expected 9 17 Incorrect or garbled characters 9 17 Incorrect margins 9 18 Inverted imag...

Page 8: ...1 Ink cartridges 10 1 Media types 10 1 Appendix A Printer Specifications Printing A 1 Paper A 1 Paper specifications A 2 Printable area A 4 Ink Cartridges A 6 Mechanical A 8 Electrical A 8 Environmental A 9 Safety Approvals A 9 System Requirements A 10 For Windows computers A 10 For Macintosh computers A 11 Appendix B Customer Support Technical Support Web Site B 1 Regional Customer Services B 2 G...

Page 9: ...omes attached to the printer The shape of the AC plug varies by country be sure the plug included is the right shape for your location Remove all protective materials packed with your printer before setting up and plugging in the printer Follow the instructions included with the printer to remove these materials Save all packaging and protective materials for transporting the printer in the future...

Page 10: ...Printer Parts and Functions Printer Parts and Control Panel Functions Buttons Button Function sheet feeder edge guides printer cover paper support output tray ink cartridge clamps print head control panel ...

Page 11: ...ption P power On when the printer is on Flashing when printer is receiving data printing replacing an ink cartridge charging ink or cleaning the print head b error On when the printer is out of paper Load paper in the sheet feeder then press the b maintenance button to resume printing On when the paper is jammed Take all of the paper out of the feeder then reload the paper If the light continues t...

Page 12: ... 4 Printer Parts and Functions ...

Page 13: ...e same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keeptheentire computer system away from potentialsources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer m...

Page 14: ...protection and over current protection for this printer Note for German speaking users Bei Anschluß des Druckers an die Stromversorgung muss sichergestellt werden dass die Gebäudeinstallation mit einer 10 A oder 16 A Sicherung abgesichert ist A Few Precautions Take note of the following when using the printer handling the ink cartridges or choosing a location for the printer When using the printer...

Page 15: ...ay be some ink remaining around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not shake an ink cartridge this can cause leakage Install the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use m...

Page 16: ...the same environment as the printer Note that there is a valve in the ink supplyport making covers orplugs unnecessary butcare is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area When choosing a place for the printer Observe the following Place the printer on a flat stable surface that extends beyond the pri...

Page 17: ...nes for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users Use of options EPSON UK Limited shal...

Page 18: ...lours of the mains lead of this appliance may not match the coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the earth symbol G The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the te...

Page 19: ...ngs Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer ...

Page 20: ... 12 Safety Instructions ...

Page 21: ...ge guides is slightly wider than the width of your paper 2 Fan a stack of paper then tap it on a flat surface to even the edges 3 Load the stack of paper in the sheet feeder with the printable side up and the right edge of the paper resting against the right edge guide Then slide the left edge guide against the left edge of the paper Note Leave enough space in front of the printer for paper to be ...

Page 22: ...ttypes ofplain bondpaper However coated paper and glossy film result in higher quality printouts because these media absorb smaller amounts of ink EPSON provides special media that are formulated for the ink used in EPSON ink jet printers EPSON recommends using media distributed by EPSON to ensure high quality results See Media types on page 10 1 for a complete list of these products When loading ...

Page 23: ...e Some types of media have cut corners to help identify the correct loading direction as shown in the illustration Note If you extend the printable area by selecting Maximum as the Printable Area setting in the printer driver the cut corner on special paper may mar your printout Make sure that the paper stack fits under the arrow mark located on the inside surface of the left edge guide printable ...

Page 24: ... a time for best results Always place a support sheet or a sheet of plain paper under the glossy film Ink Jet Transparencies One sheet at a time Photo Quality Self Adhesive Sheets One sheet at a time Photo Paper Up to 20 sheets Always put a support sheet under the stack of Photo Paper 200 300 mm Photo Paper can only be loaded 1 sheet at a time Photo Stickers 16 and Photo Stickers 4 One sheet at a ...

Page 25: ...media cleaning sheets Cleaning sheets packaged with EPSON special media should not be used with this printer The cleaning function performed by these sheets is not necessary with this type of printer and the sheets could jam in the printer Loading Envelopes When printing on envelopes please note the following You can load up to 10 envelopes at a time in the sheet feeder Note The folding quality an...

Page 26: ...ey may curl during printing Select Plain Paper as the Media Type setting in the printer driver Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm EPSON Photo Paper S041134 S041254 is perforated around the margins to allow you to trim your printed images to look like 4 6 inch 102 152 mm or 200 300 mm photographs Loading Photo Paper Observe the following when loading EPSON Photo Paper Available envelop...

Page 27: ...s You can load only one sheet of 200 300 mm Photo Paper in the sheet feeder Do not fold the paper before printing Cut or tear the paper at the perforation only after printing Select Photo Paper as the Media Type setting and Photo Paper 4 6 in or Photo Paper 200 300 mm as the Paper Size setting in your printer driver Removing the perforated margins Observe the following when removing the perforated...

Page 28: ...h a few times along the perforations then carefully tear the margins off You can also remove the margins by cutting along the perforations Note Keep in mind that the edges of your image might be cut off when you remove the perforated margins See the illustrations below for details ...

Page 29: ...per Handling 1 9 4 x 6 inch 200 x 300 mm 17 mm 0 67 in trimmed size printed image size 6 mm 0 24 in 3 mm 6 mm 3 mm 0 12 in 19 mm 0 75 in trimmed size printed image size 8 mm 0 31 in 5 mm 19 mm 5 mm 0 2 in ...

Page 30: ...r Return unused paper to the original package as soon as you finish printing and avoid storing it in places exposed to high temperature humidity or direct sunlight EPSON recommends storing your printouts in a resealable plastic bag and keeping them away from high temperature humidity and direct sunlight ...

Page 31: ...ems refer to the Problem Solver HTML manual for help by clicking Technical Support on the Main menu of the printer driver Getting more information Forinformation on using the printer driver see Making Changes to Printer Settings on page 2 3 For information on using the printer utilities see Using the Printer Utilities on page 2 27 Note The specific features available in the printer software vary d...

Page 32: ...Windows applications Follow the steps below to access the printer software 1 From the File menu click Print or Print Setup 2 In the dialog box that appears click Printer Setup Options orProperties Dependingonyourapplication youmayneed to click a combination of these buttons The printer driver opens From the Start menu Windows 98 95 2000 and NT 4 0 Follow the steps below to access the printer softw...

Page 33: ...anges to Printer Settings The printer driver features the following menus and settings Note The Layout menu is available for Windows 98 95 2000 and NT 4 0 users The Mode settings on the Main menu are arranged to give you three levels of control over the printer driver as explained below Main Media Type Ink Mode Print Preview Paper Paper Size Copies Orientation Printable Area Layout Reduce Enlarge ...

Page 34: ...ed in the printer To find out what Media Type you are using find your media in the list below and refer to the corresponding Media Type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from PhotoEnhance This mode lets you choose from a variety of image correction settings specially designed for photos See Using the PhotoEnhance mode on p...

Page 35: ...aper Envelopes EPSON Premium Ink Jet Plain Paper A4 S041214 EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 ...

Page 36: ... Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 10 with envelopes S041149 EPSON Matte Paper Heavyweight A4 S041256 S041258 S0...

Page 37: ...PSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S041063 EPSON Ink Jet Transparencies Letter S041...

Page 38: ...Type setting see Making the Media Type setting on page 2 4 Note Depending on the media selected in the Media Type list while Automatic is selected a slider appears under the Custom radio button that lets you choose from Quality or Speed settings Select Quality when print quality is more important than speed Most Windows applications feature paper size and page layout settings that override similar...

Page 39: ...when printing 16 24 or 32 bit color data Printing with PhotoEnhance selected may increase the time required for printing depending on your computer system and the amount of data contained in your image You can select from the following settings Standard This setting provides standard image correction for most photos Try this first People This setting is best for photos of people Nature This settin...

Page 40: ...en with a film camera Using the Custom mode The Custom mode offers ready made settings designed for printing text and graphs and for applying a color matching method You can also create and save your own custom settings For details on making your own custom settings see Making the Advanced settings on page 2 12 Soft Focus This setting makes your photos look as if they were taken with a soft focus ...

Page 41: ...d button and the Advanced button is named the More Settings button 2 Click anywhere in the list box to open it then select the most appropriate setting for the type of document or image that you wish to print 3 Verify the Media Type and Ink settings before printing as they may be affected by the Custom setting that you select See Making the Media Type setting on page 2 4 for details Text Graph Thi...

Page 42: ...nd add them to the Custom Settings list on the Main menu Follow the instructions in this section to make Advanced settings Note The printer driver screens that appear in this procedure are for Windows 98 and 95 The Windows 2000 and NT 4 0 printer driver screens differ slightly in appearance 1 Select Custom as the Mode setting on the Main menu and then click Advanced The following dialog box appear...

Page 43: ... enabled when PhotoEnhance is selected only the images in a document will be printed in monochrome Any colored text or graphs in the same document will be printed in color Some settings may be unavailable depending on the Media Type Ink and Print Quality settings that you make 6 Click OK to apply your settings and return to the Main menu Ifyou wanttoreturntotheMain menu withoutapplyingyour setting...

Page 44: ...ill be added to the Custom Settings list Note You cannot apply the names of EPSON ready made settings to your custom settings Youcannotdeletetheready madesettingsfromtheCustomSettings list To delete a setting from the Custom Settings list select it in the Custom Settings dialog box and click Delete Using your saved settings To use your saved settings select Custom as the Mode setting on the Main m...

Page 45: ...e list returns to Custom Settings The customized setting that was previously selected is not affected by the change To return to your customized setting simply reselect it in the list Previewing your printout Select the Print Preview check box on the Main menu when you wish to view a preview of your document before printing Note This feature is not available for Windows 3 1 ...

Page 46: ...orm the following functions Selection Click this button to select and move watermarks Zoom Click this button to enlarge or reduce the size of the previewed page Fit to screen Click this button to scale the previewed page so that it fits the size of the window This is convenient when you want to see the entire page at one time Maximum zoom Click this button to display the previewed page at the maxi...

Page 47: ...ctangle is the printable area for the page The printer cannot print anything which is outside of this rectangle Click the button again to turn this feature off Watermark Click this button to open the Watermark Settings dialog box where you can change any of the current watermark settings Reset watermark settings Click this button to return all watermark settings to what they were when the Print Pr...

Page 48: ...2 24 Specify which pages in the document you would like to print usingtheAddandRemove features Toaddorremovea page click the page icon in the list at the left side of the preview window Then add or remove it using the commands on the Print Options menu The Print Options menu commands are as follows After you have previewed the document click Print to print the document or click Cancel to cancel pr...

Page 49: ...termarks on documents Making the Paper menu settings Use the settings on the Paper menu to change the paper size set the number of copies and other copy parameters specify the paper orientation and adjust the printable area You can make the following settings on the Paper menu Paper Size Select the paper size you want to use You can also add a custom paper size Copies Select the number of copies y...

Page 50: ... you need to print closer to the bottom of the page select the Rotate by 180 check box Printable Area Select Centered if you want to center the printout Select Maximum if you need to increase the printable area Note When Maximum is selected the print quality may decline at the edges of the printout Before printing large jobs using this setting print a single sheet to confirm quality When Maximum i...

Page 51: ...of paper you should make the following settings Normal Prints your document at its normal size Fit to Page Proportionally enlarges or reduces the size of your document to make it fitthe paper size you select in the Paper Size list on the Paper menu Custom Allows you to manually reduce or enlarge an image Click the arrows next to the Scale to box to select a percentage between 10 and 400 2 Pages 4 ...

Page 52: ...Page setting to print a poster size image Page Order Opens the Print Layout dialog box where you can specify the order in which the pages will be printed on the sheet of paper Some settings maybe unavailable depending upon your Orientation selection on the Paper menu Print page frames Prints a frame around each page that is printed on the sheet of paper ...

Page 53: ...gs If you only want to print a few of the panels without printing the entire poster click the panels you don t wish to print then click OK to close the Poster Settings dialog box Overlapping Panels Slightly overlaps the images so that they can be aligned more precisely Print Cutting Guidelines Prints border lines on the images to guide you when trimming the pages ...

Page 54: ...g with Windows Printing a watermark on your document To print a watermark on your document click anywhere in the Watermark list box on the Layout menu and select from the list of predefined watermarks that appears ...

Page 55: ...box appears Refer to the appropriate section below to finish creating a custom watermark Creating an image based watermark Follow the steps below to create an image based watermark 1 Select BMP 2 Click the Browse button to specify the bitmap file you want to use then click OK 3 Type a name for your watermark in the Name box then click Save Click OK to return to the Layout menu ...

Page 56: ...signed to the watermark as a watermark name 3 If you want to change the watermark name type a new name in the Name box then click Save Click OK to return to the Layout menu Making settings for your watermark Follow the steps below to make settings for your watermark 1 Select the desired Watermark in the Watermark list box on the Layout menu 2 Click the Settings button The following dialog box appe...

Page 57: ...he left side of the dialog box 4 When you are finished making settings click OK Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and to perform some printer maintenance from your computer To use the utilities click the Utility tab in the printer software window then click the button for the utility you wish to use For information on how to access th...

Page 58: ...Status Monitor 3 provides you with printer status information such as the amount ofink remaining and checks for printer errors Thisutilityisonlyavailablewhenbothofthefollowingconditions are met The printer is connected directly to the host computer via the parallel or USB port Your system is configured to support bidirectional communication Nozzle Check The Nozzle Check utility checks the print he...

Page 59: ...e cleaned You can access the Nozzle Check utility directly from the Head Cleaning utility See Cleaning the Print Head on page 8 4 Print Head Alignment The Print Head Alignment utility aligns the print head Use this utility if you notice a misalignment of vertical lines Follow the on screen instructions to use this utility Speed Progress not available for Windows 3 1 You can make settings related t...

Page 60: ...Raw Datatype for Windows 2000 and NT 4 0 only Select this check box to have Windows NT based clients spool documents using the RAW format instead of the EMF metafile format Windows NT based applications use the EMF format by default Try using this option if documents spooled in EMF format do not print correctly Spooling RAW datatype requires less resources than EMF so some problems Insufficient Me...

Page 61: ...the following dialog box appears You can make the following settings Select Notification Displays the current error item notification settings In this area you can designate whether to have general error messages communication error messages or ink status messages displayed during printing or copying Select the appropriate check box to specify the error types for which you wish to receive notifica...

Page 62: ...t the bottom of the Main Paper Layout or Utility menu for help related to the items on that menu For Windows 98 95 2000 and NT 4 0 users you can get specific help related to any item on a menu by right clicking the item and then clicking the What s This command Select Shortcut Icon Select this check box to have a shortcut icon placed in your Windows taskbar Click the shortcut icon in the taskbar t...

Page 63: ...General tips Just as printing at a high resolution requires more processing time than printing at a low resolution printing in color takes longer than printing in black and white because the volume of data in a color document is much greater For this reason it is important to be selective in your use of color if you also require a fast print speed However even if your document requires the highest...

Page 64: ...nt quality increasing one will decrease the other Print quality Print speed Lower Faster Higher Slower Printer driver menu Printer driver settings Print Quality Econom y Normal Photo Advanc ed dialog box High Speed On Off Finest Detail Off On Data characteristi cs Image size Small Large Resolution Low High ...

Page 65: ...hite Print speed Faster Slowe r Printer driver menu Printer driver settings Ink Black Color Advance d dialog box Main menu Flip Horizontal Off On Advance d dialog box Collate Off On Paper menu Reverse Order Off On Data characterist ics Variety of colors Grayscal e Full color Hardware resources System speed Faster Slowe r HDD free space Large Small Memory free space Large Small Software status Runn...

Page 66: ...e as follows High Speed Copies Select this check box to turn on high speed printing for multiple copies This speeds up printing by using your hard disk space as a cache when printing multiple copies of your document EPSON Printer Port For Windows 98 and 95 only Select this check box to enable the EPSON printer port which is optimized for EPSON printers instead of the Windows default printer port T...

Page 67: ...Manager tab Message Action High Speed DMA Transfer enabled DMA transfer is already enabled Click OK to close the dialog box For higher data transfer rates use DMA Transfer Follow the steps below this table to enable DMA transfer No message Your system s parallel port setting does not allow DMA transfer However if you change the parallel port setting to ECP or Enhanced using your computer s BIOS Se...

Page 68: ...t Range settings shown in the resource settings box 5 Select a basic configuration setting from the Setting based on list that uses the same Input Output Range settings as those you wrote down in Step 4 and make sure the Direct Memory Access channel and Interrupt Request numbers are allocated and displayed Confirm also that the Conflicting device box shows No conflicts 6 Click OK to save the setti...

Page 69: ...nistrative privileges If your computer has a parallel port that supports ECP mode you can make certain print speed settings in the Port Configuration dialog box Before making settings make sure that ECP mode has been selected in your computer settings For details about ECP mode see your computer manual To accessthePortConfiguration dialogbox clickthe Start button point to Settings and click Printe...

Page 70: ... LPT2 or LPT3 making IRQ and DMA settings here may speed up printing Click Change setting and input the same configuration numbers for IRQ and DMA which you have made with your expansion board See your computer documentation to determine the settings for IRQ and DMA Use DMA transfer Using DMA transfer to send print data to the computer may help speed up printing If the Use DMA Transfer check box i...

Page 71: ...Printing with Windows 2 41 ...

Page 72: ...2 42 Printing with Windows ...

Page 73: ...d a print job to the printer the Progress Meter opens as shown in the illustration below The Progress Meter indicates the progress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established This meter also displays helpful tips for better printing and error messages as explained below ...

Page 74: ...tip which is currently displayed click the Details button Error messages If a problem occurs during printing an error message appears in the text box at the top of the Progress Meter window For more detailed information click Technical Support to access the Problem Solver HTML manual When the ink runs low or out a How to button appears below the text box Click How To and EPSON Status Monitor 3 wil...

Page 75: ...When a print job reaches the top of the line the EPSON Spool Manager sends the job to the printer From the Spool Manager you can view print status information about the print jobs which have been sent to your printer You can also cancel pause and resume or restart selected print jobs Note EPSON Spool Manager is not available for Windows 2000 or Windows NT For Windows 98 and 95 After you send a pri...

Page 76: ...r Windows 3 1 EPSON Status Monitor 3 displays detailed information on the printer status Note Before using EPSON Status Monitor 3 be sure to read its README file To open this file click Start point to Programs and then EPSON or EPSON Printers then click EPSON Stylus COLOR 680 Readme Accessing EPSON Status Monitor 3 There are two ways to access EPSON Status Monitor 3 Double click the printer shaped...

Page 77: ...low or out the How to button appears in the EPSON Status Monitor 3 window Clicking How to displays ink cartridge replacement instructions and moves the print head to the ink cartridge replacement position Ink Levels EPSON Status Monitor 3 provides a graphic display of the amount of ink remaining For the color ink cartridge the chamber with the least amount of ink remaining determines the level tha...

Page 78: ...formation You can view information about the installed ink cartridges by clicking the Information icon Technical Support You can access the Problem Solver HTML manual from EPSON Status Monitor 3 If you encounter a problem click Technical Support in the EPSON Status Monitor 3 window ...

Page 79: ...driver see Making Changes to Printer Settings on page 4 1 For information on using the printer utilities see Using the Printer Utilities on page 4 25 You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer driver Making Changes to Printer Settings You will find the printer driver settings in the following dialog boxes Print d...

Page 80: ...ion on page setup options see Changing the page setup on page 4 12 For information on page layout options see Modifying the page layout on page 4 16 Making the Media Type setting The Media Type setting determines what other settings are available so you should always make this setting first Automatic This mode provides the quickest and easiest way to start printing See Using the Automatic mode on ...

Page 81: ...e setting that matches the paper you loaded in the printer To find out what media type you are using find your media in the list below and refer to the corresponding media type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from ...

Page 82: ...r Plain paper Envelopes EPSON Premium Ink Jet Plain Paper A4 S041214 EPSON 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON 360 dpi Ink Jet Paper Letter S041060 S041028 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Iron On Cool Peel Transfer Paper Letter S041153 S041155 ...

Page 83: ...1048 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 10 with envelopes S041149 EPSON Matte Paper Heavyweight A4 S041256 ...

Page 84: ... S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S041063 EPSON Ink Jet Transparencies L...

Page 85: ... grayscale To make the Media Type setting see Making the Media Type setting on page 4 2 Note Depending on the media you choose in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality or Speed Select Quality when print quality is more important than speed Using the PhotoEnhance mode The PhotoEnhance mode provides a variety of...

Page 86: ...taken with a digital camera you can alsoselecttheDigital Camera Correctioncheckboxtogiveyour printed images the smooth natural appearance of photographs taken with a film camera Standard This setting provides standard image correction for most photos Try this first People This setting is best for photos of people Nature This setting is best for outdoor scenery such as mountains sky and oceans Soft...

Page 87: ...g other settings such as Print Quality Halftoning and Color Management are made automatically Changes to these settings are reflected in the display at the left side of the Print dialog box Follow the steps below to select a Custom setting 1 Confirm that the Media Type and Ink settings in the Print dialog box are correct For details see Making the Media Type setting on page 4 2 Text Graph This set...

Page 88: ...rol over your printing environment Use these settings to experiment with new printing ideas or to fine tune a range of print settings to meet your individual needs Once you are satisfied with your new settings you can give them a name and add them to the Custom Settings list Follow the instructions below to make Advanced settings 1 Select Custom as the Mode setting in the Print dialog box then cli...

Page 89: ...ettings may be unavailable depending on the Print Quality Media Type and Ink settings that you make 6 Click OK to apply your settings and return to the Print dialog box Click Cancel to return to the Print dialog box without applying your settings To save your Advanced settings see the next section Saving and deleting your settings To save your Advanced settings in the Custom Settings list click Sa...

Page 90: ... box then select your setting in the Custom Settings list located to the right of the Custom radio button If you change the Media Type or Ink settings while one of your customized settings is selected in the Custom Settings list the selection shown in the list returns to Custom Settings The customized setting that was previously selected is not affected by the change To return to your customized s...

Page 91: ...3 Orientation Select Portrait tall orLandscape wide to change the orientation of your printout If you need to print close to the bottom of the page select the Rotate by 180 degrees check box Reduce or Enlarge Use this setting to reduce or enlarge the size of your image from 25 to 400 Printable Area If you want to position your printout at equal distances from the edges of the paper select Centered...

Page 92: ...papersize click New The dialogbox updates to allow you to enter a name for the new size 3 Type a unique name for the paper size in the Paper Size list 4 Specify the measurement unit as either inch or cm 5 Enter the width and the height of your paper 6 Specify the margins by typing in the Margin input boxes or by manipulating the preview image ...

Page 93: ... paper size click Customize in the Page Setup dialog box select the paper size from the list in the Custom Paper dialog box and click Delete Copying a paper size Follow the steps below to copy an existing paper size to use as a template 1 Select the existing paper size to copy and click Copy 2 Specify the measurement unit as either inch or cm 3 Specify the margins by typing in the Margin input box...

Page 94: ...out dialog box allows you to automatically match the document size to the paper size place watermarks on documents print two or four pages on a single sheet of paper print poster size images by enlarging one page to cover several sheets or set the order in which you would like the pages of your document to print You can also specify the printing order for your print job When printing multiple copi...

Page 95: ...in the Paper Size list Printing two or four pages on one sheet To print two or four pages of your document on one sheet of paper select the Multi Page check box in the Page Layout dialog box then select N up You can make the following settings 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Allows you to specify the order in which the pages will be p...

Page 96: ...a few of the panels without printing the entire poster click Panel Selection then click the panels you don t wish to print and then click OK Only the panels that you did not click will be printed 1 page covers xx sheets Specifies how many printed sheets of paper the enlarged document page is to cover You can select 4 9 or 16 pages Print Cutting Guidelines Prints border lines on the images to guide...

Page 97: ...ox Select the watermark you want to print from the Name list then specify its position size color and intensity You can change the position and size of the watermark by dragging it with your mouse in the preview window at the left You can also add your own text based or image based watermarks to the Name list Follow these steps 1 Click the Add Del button beside the Name list The following dialog b...

Page 98: ...h 2 To use an image file as a watermark click the Add PICT button Specify the desired image file then click Open To create a text based watermark click the Add Text button Type the text in the Text box select a font and a text style then click OK ...

Page 99: ... Name list you can edit the text and change the font and text style by clicking the Edit Text button 4 Click OK to add your watermark to the Name list in the Page Layout dialog box Setting the Print Time You can specify the time that you want the printer to begin printing your document Follow these steps 1 Click the Background Printing icon button in the Print dialog box The Background Printing di...

Page 100: ...u can check or change the priority of print jobs using the EPSON Monitor3 utility See Using EPSON Monitor3 on page 5 4 for details Saving spool data as a file You can save spool data as a file by using the Save File icon button in the Print dialog box This feature lets you print the document using the saved spool data at a later time simply by double clicking the saved file Follow these steps Note...

Page 101: ...he Resume button to send the data to the printer Previewing your printout The Preview feature allows you to see how your document will look before actually printing it Follow these steps to preview your document 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog box The Print button changes into a Preview button Note Use the Preview icon button to switch betwee...

Page 102: ...ing functions Selection Click this button to select move and resize watermarks Zoom Click this button to enlarge or reduce the size of the previewed page Margin display non display Click this button to display or hide borderlines which indicate the printable area Waterm ark editing Click this button to open the Watermark Edit dialog box where you can add watermarks to the document and change any o...

Page 103: ...g box again to make additional changes to the print settings Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and to perform printer maintenance from your computer screen To access the utilities click the Utility icon button in the Print or Page Setup dialog box then click the button for the utility you want to use Add page Click these buttons to ad...

Page 104: ...ress otherwise your printout may be marred Nozzle Check The Nozzle Check utility checks the print head nozzles for clogging Check the nozzles if you notice print quality has declined and also after cleaning to confirm that the print head nozzles have been cleaned If the nozzle check indicates the print head needs cleaning you can access the Head Cleaning utility directly from the Nozzle Check util...

Page 105: ... utility if you notice a misalignment of vertical or horizontal lines Configuration Clicking this button opens the Configuration dialog box where you can change the way the StatusMonitor utility notifies you when the printer status changes For details see Using the Configuration Settings dialog box on page 5 2 ...

Page 106: ...4 28 Using the Printer Software for Macintosh ...

Page 107: ...error it will inform you with an error message When the ink runs low or out a How to button appears Click How to and EPSON StatusMonitor will lead you step by step through the ink cartridge replacement procedure You can also use this utility to check ink levels before printing When open EPSON StatusMonitor displays the amount of ink remaining at the time it was opened To update the ink level infor...

Page 108: ...tatusMonitor icon button or click the Utility icon button and then the EPSON StatusMonitor button in the Utility dialog box The StatusMonitor dialog box opens Using the Configuration Settings dialog box To change the way in which the StatusMonitor utility monitors your printer or to change the way that your printer handles print jobs follow the steps below 1 Click Print or Page Setup on the File m...

Page 109: ...ry Spool folder Specify the folder in which print data will be temporarily spooled Temporary High Speed Copies folder Specify the folder in which multiple copy print data will be temporarily stored Data will be sent to the printer after being stored on your disk Selectthis check box toprevent horizontal banding in printouts that contain images by having the computer temporarily store image data on...

Page 110: ...us of the job currently being printed Accessing EPSON Monitor3 To access EPSON Monitor3 follow these steps 1 First turn on Background Printing in the Chooser or in the Background Printing dialog box 2 Send a print job to the printer 3 Select EPSON Monitor3 from the Application menu at the right end of the menu bar The EPSON Monitor3 dialog box opens Check the ink level before starting to print Sel...

Page 111: ...stop printing Click Start Print Queue to resume printing Use the buttons below to start the printer utilities Double click a file in the list to preview it this function is disabled when you are printing the ESC P command file Double click Copies to change the number of copies of the selected print job that will be printed Hold Pauses printing and keeps the current print job at the top of the prin...

Page 112: ...nformation on the selected document s printer driver settings Changing the priority of print jobs To change the priority of print jobs in a print queue follow the steps in this section Note You can also change the priority of print jobs whose print times were previously set in the printer driver s Background Printing dialog box 1 In the Document Name column select the print job for which you wish ...

Page 113: ... bottom of the EPSON Monitor3 dialog box similar to the one below 3 From the Priority list select Urgent Normal Hold or Print Time Note If you select Print Time a dialog box opens where you can specify the date and time that the document will print Make sure that your printer and computer are turned on at the specified time ...

Page 114: ...5 8 Checking Printer Status and Managing Print Jobs for Macintosh ...

Page 115: ...uter that will use it and install the printer software on those computers Note This section describes how to use your printer as a shared printer on a network To connect your printer directly to a network without setting it up as a shared printer consult your network administrator Setting up your printer as a shared printer To share a printer with other computers on a network follow the steps belo...

Page 116: ...click the Printers icon Note If a dialog box requesting the insertion of the Windows 98 or 95 CD ROM appears insert the CD in the CD ROM drive and follow the on screen instructions If a dialog box requesting that you to restart your computer appears do so Then open the Printers folder and continue from step 7 7 Select the icon for your printer in the Printers folder then click Sharing on the File ...

Page 117: ...he steps below for each computer that will access the printer Note Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting up your printer as a shared printer on page 6 1 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon The Add Printer Wizard ...

Page 118: ...ork 4 Select Network printer then click Next 5 Click Browse 6 Double click the icon of the computer that is directly connected to the printer Then click the icon for the appropriate printer 7 Click OK and follow the on screen instructions ...

Page 119: ...e from Windows NT 4 0 First you need to set up the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as a shared printer To share a printer with other computers on a network follow the steps below to config...

Page 120: ...the Additional Drivers dialog box Accessing the printer through a network To access your printer from other computers on the network follow the steps in this section for each computer that will access the printer Note Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting up your...

Page 121: ...Click Start point to Settings and then click Control Panel 3 Double click the Printers icon 4 Right click the icon for your printer then click Properties on the menu that appears The printer driver opens 5 Click the Ports tab then click Add Port ...

Page 122: ...rt then click New Port 7 In the Port Name dialog box enter the path information for your printer using the format below name of computer that is connected to the printer name of the shared printer 8 Click OK to return to the Printer Ports dialog box 9 Click Close to return to the Ports menu ...

Page 123: ...r as a shared printer your local printer is connected to the network and can be used by other computers First you need to set up the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as shared printer To sh...

Page 124: ...er Then select the port to which the printer is connected 3 Click the Setup button The Printer Sharing Setup dialog box appears 4 Select the Share this Printer check box then type the printer name and password information as necessary 5 Click OK The name of the shared printer appears in the port list in the Chooser 6 Close the Chooser ...

Page 125: ...inter 1 Turn on your printer 2 Install the printer driver from the software CD ROM 3 Choose Chooser from the Apple menu Then click the appropriate printer icon and select the printer port that you want to use from the Select a printer port list Note Only printers that are connected to your current AppleTalk zone are available 4 If the following dialog box appears enter the password for the printer...

Page 126: ...6 12 Setting Up Your Printer on a Network 5 Select the appropriate Background Printing radio button to turn background printing on or off 6 Close the Chooser ...

Page 127: ...rtridge is inserted because the printer automatically checks reliability Refer to the appropriate section below for instructions Using the printer s control panel The printer s indicator lights will inform you when it is time to obtain a replacement ink cartridge and when it is time to replace an empty cartridge This table describes the status of the lights on your printer and the actions you need...

Page 128: ...otherwise handle the cartridges Be careful when you handle the used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Lights Action F b Replace the black ink car...

Page 129: ...ount of ink available for use will not change Note You cannot continue printing with one ink cartridge empty even if the other cartridge still contains ink Before printing replace the empty cartridge In addition to the ink used during document printing ink is consumed during the print head cleaning operation and during the self cleaning cycle which is performed when the printer is turned on and du...

Page 130: ...ing and the b error light also begins to flash or remains on To discover which cartridge requires replacing refer to Using the printer s control panel on page 7 1 or check EPSON Status Monitor 3 for Windows 98 95 2000 NT 4 0 or EPSON StatusMonitor for Macintosh c Caution Do not move the print head by hand as this may damage the printer Always press the e ink replacement button to move it ...

Page 131: ...go The cartridge rises partly out of the cartridge holder 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it The illustration shows color ink cartridge replacement To replace the black ink cartridge lift up only the smaller clamp on the left ...

Page 132: ...7 6 Replacing Ink Cartridges 6 Remove the new ink cartridge from its protective bag Next remove only the yellow tape seal from the cartridge black ink cartridge T017 color ink cartridge T018 ...

Page 133: ...llow tape seal then install it in the printer Do not remove the blue portion of the tape seal from the top of the cartridge otherwise the print head may become clogged and be unable to print Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak Do not touch the green IC chip on the side of the cartridge otherwise normal operation and printing may not be possible Do n...

Page 134: ...y are resting on the tabs protruding from the base of the opened ink cartridge clamp Do not force the cartridge into place c Caution Make sure the ink cartridge tabs are not under the hinges protruding from the base of the opened ink cartridge clamp as this could damage the clamp ...

Page 135: ...cartridge replacement button The printer moves the print head and begins charging the ink delivery system This process takes about one minute to complete When the ink charging process is finished the printer returns the print head to its home position the P power light stops flashing and remains on and the b error light goes out The illustration shows color ink cartridge replacement To replace the...

Page 136: ...from your computer and view on screen instructions for replacing a low or empty ink cartridge using EPSON Status Monitor 3 for Windows 98 95 2000 and NT 4 0 or EPSON StatusMonitor for Macintosh When an ink cartridge is low or empty click the How to button in the EPSON Status Monitor window Follow the on screen instructions to replace the cartridge For more information on using EPSON Status Monitor...

Page 137: ...g the printer s control panel buttons Using the Nozzle Check utility Refer to the appropriate section below to use the Nozzle Check utility Note Do not use the Nozzle Check utility while printing is in progress otherwise your printout may be marred For Windows users Follow the steps below to use the Nozzle Check utility 1 Make sure that A4 or Letter size paper is loaded in the sheet feeder 2 Acces...

Page 138: ...e Utility dialog box 2 Follow the on screen instructions Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons 1 Turn off your printer 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Hold down the b maintenance button in the illustration below and press the P power button in the illustration below to turn on ...

Page 139: ...sample Print head needs to be cleaned The above sample is in black and white but the actual test prints in color CMYK If the nozzle check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For inform...

Page 140: ...he print head only if print quality declines for example if the printout is blurry or the color is incorrect or missing Use the Nozzle Check utility first to confirm that the print head needs to be cleaned This saves ink When the b error light is flashing or on you cannot clean the print head Replace the appropriate ink cartridge first Do not start the Head Cleaning or Nozzle Check utility while p...

Page 141: ... click the Head Cleaning button 4 Follow the on screen instructions The P power light flashes while the printer performs the cleaning cycle It takes about thirty seconds to complete c Caution Never turnoff the printer while the P powerlightisflashing Doing so may damage the printer 5 When the P power light stops flashing click Print nozzle check pattern in the Head Cleaning dialog box to confirm t...

Page 142: ...oved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then do the head cleaning again If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing an Ink Cartridge on page 7 1 If print quality remains a problem after rep...

Page 143: ...nter 4 When the P power light stops flashing click the Confirmation button in the Head Cleaning dialog box to print a nozzle check pattern and to reset the cleaning cycle Use the check pattern to confirm the head is clean Refer to page 148 to see a sample of the nozzle check pattern If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it...

Page 144: ...ror light is off Note If the b error light is flashing or on you cannot clean the head and this operation will start the ink cartridge replacement procedure If you do not want to replace an ink cartridge at this moment press the b maintenance button to return the print head to its home position 2 Hold down the b maintenance button for three seconds The printer starts cleaning the print head and th...

Page 145: ...dges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing an Ink Cartridge on page 7 1 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one minute every month Aligning the Print Head If you notice a misalignment of vertic...

Page 146: ...en instructions to align the print head For Macintosh users Follow the steps below to align the print head using the Print Head Alignment utility 1 Make sure that A4 or Letter size plain paper is loaded in the sheet feeder 2 Access the printer software and click the Utility icon button then click the Print Head Alignment button 3 Follow the on screen instructions to align the print head Cleaning t...

Page 147: ...reful not to wipe the carriage shaft Never use alcohols or thinners to clean the printer these chemicals can damage the components as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or abrasive brush Do not spray the inside of the printer with lubricants unsuitable oils can damage the mechanism Contact your dealer or a qualified serv...

Page 148: ...port the printer Removing the cartridges during transport can damage the printer 2 Disconnect the interface cable from the printer 3 Removethepaperfrom thesheetfeederandremovethepaper support 4 Open the printer cover again Secure the ink cartridge holder to the printer with tape as shown below then close the printer cover 5 Raise the output tray 6 Attach the protective materials to both sides of t...

Page 149: ...ick the Add Remove button The EPSON Printer Software Uninstall dialog box appears Select the printer model and click OK Then install the printer software again Updating the driver in Windows 2000 and NT 4 0 When you update the printerdriver in Windows 2000 andNT 4 0 please be sure to uninstall the previous printer driver before you install the new driver Installing over the existing printer driver...

Page 150: ...8 14 Maintenance ...

Page 151: ... on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows 98 or 2000 For details about your computer contact your dealer Make sure that EPSON USB Printer Devices appears on the Device Manager menu for Windows 98 only If you canceled the plug and play driver installation before the procedure was complete either the USB printer device driver or the pr...

Page 152: ...does not appear on the Device Manager menu click the plus sign beside Other devices to view the installed devices If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON Stylus COLOR 680 appears the printer driver is not installed correctly If neither USB Printer nor EPSON Stylus COLOR 680 appears under Other devices click Refresh or unplug the ...

Page 153: ...appears click OK Then click OK to close the System Properties dialog box 6 Turn off the printer and restart your PC Then reinstall the drivers from the beginning following the instructions in the Setup Guide Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable try one or more of these solutions ...

Page 154: ...stall the software as described in Setup Guide If EPSON USB Printer Devices is not registered in the Add Remove Programs list access the CD ROM and double click epusbun exe in Win9x folder Then follow the on screen instructions Diagnosing the Problem Troubleshooting printer problems is best handled in two easy steps first diagnose the problem then apply likely solutions until the problem is fixed ...

Page 155: ...en press the b maintenance button The printer resumes printing and the light goes out O b Paper jam Paper has jammed in the printer Check EPSON Status Monitor 3 or EPSON StatusMonitor Press the b maintenance button to eject the jammed paper If the error does not clear open the printer cover and remove all of the paperinside includingany torn pieces Then reload the paper in the sheet feeder and pre...

Page 156: ... color T018 ink cartridge with a new one See Replacing an Ink Cartridge on page 7 1 for details Wrong cartridge black ink cartridge The installed black or color ink cartridge cannot be used by this printer Use the appropriate black T017 or color T018 ink cartridge See Replacing an Ink Cartridge on page 7 1 for details N P O b Carriage error The print head carriage is obstructed by jammed paper or ...

Page 157: ...follow these steps 1 Make sure both the printer and computer are turned off 2 Disconnect the cable from the printer s interface connector If you use the parallel interface unlock the wire clips on both sides of the interface connector and remove the ground connector if necessary Then disconnect the cable from the printer s interface connector 3 Make sure that A4 or Letter size paper is loaded in t...

Page 158: ...rinter s ROM the ink counter code and a nozzle check pattern Compare the quality of the printed check page with the sample shown below If there are no print quality problems such as gaps or missing segments in the test lines the printer itself is all right and the problem probably lies with the printer software settings the application settings the interface cable be sure to use a shielded cable o...

Page 159: ...uld mean a clogged ink nozzle or a misaligned print head The above sample is in black and white but the actual check pattern prints in color Cancelling Printing If the printouts are not what you expected and contain incorrect or garbled characters or images you may need to cancel printing To cancel printing follow the instructions in the appropriate section below Segments are missing ...

Page 160: ...end a print job to the printer the Progress Meter appears on your computer screen Click the Stop button to cancel printing For Windows 3 1 users When you send a print job to the printer the Despooler appears on your computer screen Click the Stop button to cancel printing ...

Page 161: ...ion below When background printing is on Follow the steps below to cancel a print job 1 Select EPSON Monitor3 from the application menu 2 Press the P power button to turn off the printer 3 In the Document Name list select the document which is printing then click the Stop icon button to cancel the print job When background printing is off Follow the steps below to cancel a print job ...

Page 162: ... on a network this may be called a print queue When a print job reaches the top of the line the EPSON Spool Manager sends the job to the printer From the Spool Manager you can view print status information about the print jobs which have been sent to your printer You can also cancel pause and resume or restart selected print jobs Note EPSON Spool Manager is not available for Windows 2000 Windows N...

Page 163: ...ving print quality problems try the solutions offered in this section Horizontal banding Try one or more of these solutions Makesure the printable side of the paperis face up in the sheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles SelectAutomaticastheMode settingonyourprinterdriver s Main menu Windows or in the Print dialog box Macintosh Check the b error light If the li...

Page 164: ... Run the Print Head Alignment utility Clear the High Speed check box in the Advanced dialog box of your printer driver s Advanced dialog box For instructions see Making the Advanced settings on page 2 12 for Windows For Macintosh see Making the Advanced settings on page 4 10 Run the Head Cleaning utility to clear any clogged ink nozzles Make sure the Media Type setting selected in the printer driv...

Page 165: ...ype setting selected in the printer driver is appropriate for the type of media loaded in the printer Incorrect or missing colors Try one or more of these solutions Change the Ink setting in your printer driver to Color For instructions see Using the Automatic mode on page 2 8 for Windows or Using the Automatic mode on page 4 7 for Macintosh Adjust the color settings in your application or your pr...

Page 166: ...urled toward the printable side flatten it or curl it slightly toward the opposite side Remove each sheet from the output tray as it is printed especially if you are using transparencies If you are printing on glossy media or transparencies place a support sheet or a sheet of plain paper beneath the stack Or load one sheet at a time Run the Head Cleaning utility Run the Print Head Alignment utilit...

Page 167: ...low Incorrect or garbled characters Try one or more of these solutions Select your printer as the default printer in Windows Clear any stalled print jobs from the Spool Manager For instructions see Using EPSON Spool Manager on page 9 12 Turn off the printer and computer Make sure the printer s interface cable is securely plugged in If you are using Windows NT 4 0 try to uninstall the EPSON Printer...

Page 168: ...ze that you are using Inverted image Clear the Flip Horizontal check box in the printer driver or turn off the Mirror setting in your application For instructions see online help for the printer driver or for your application Macintosh users can refer to Making the Advanced settings on page 4 10 for details Blank pages print Try one or more of these solutions Select your printer as the default pri...

Page 169: ... for Windows or the Print dialog box for Macintosh when Custom is selected as the Mode setting To turn this option off you may also need to change the Print Quality setting Printing is too slow Try one or more of these solutions Make sure the Media Type setting in your printer driver is correct Forinstructions see MakingtheMediaTypesetting on page 2 4 for Windows or Making the Media Type setting o...

Page 170: ...ts are off Try one or more of these solutions Press the P power button to make sure the printer is on Turn off the printer and make sure the power cord is securely plugged in Make sure that your outlet works and is not controlled by a wall switch or timer Lights came on and then went out The printer s voltage may not match the outlet rating Turn off the printer and unplug it immediately Then check...

Page 171: ... your computer may not have enough memory to print Try printing a smaller image If you are using Windows NT 4 0 try to uninstall the EPSON Printer Port Click Start point to Programs and then to EPSON Printers then click EPSON Printer Port Uninstall Follow the on screen instructions Clear any stalled print jobs from the Spool Manager For instructions see Using EPSON Spool Manager on page 9 12 If th...

Page 172: ...ight is on and power light is off Follow the steps below 1 Press the b maintenance button then remove any paper in the printer 2 Turn the printer off Check for and remove any foreign objects or pieces of paper from inside the printer Also make sure that there is sufficient space around the vent on the back of the printer to allow proper ventilation Remove any objects blocking the vent Then turn th...

Page 173: ...per isn t curled or creased The paper isn t too old See the instructions that came with the paper for more information The paper isn t loaded above the arrow on the left edge guide Paper isn t jammed inside If it is remove the jammed paper The black and or color ink cartridges are not out If one is replace the appropriate cartridge See Replacing an Ink Cartridge on page 7 1 Then load the paper aga...

Page 174: ...osh The paper jams Press the b maintenance button to eject the jammed paper If the error does not clear open the printer cover and remove all of the paper inside including any torn pieces Then reload the paper in the sheet feeder and press b maintenance button to resume printing Note If you cannot remove a foreign object easily by yourself do not use force and do not disassemble the printer Call y...

Page 175: ...e b maintenance button then open the printer cover and remove the paper Also check the Paper Size setting in your application or printer driver If the paper is wrinkled when it comes out it may be damp or too thin Load a new stack Note Store any unused paper in its original packaging in a dry area See Paper on page A 1 for specifications ...

Page 176: ...9 26 Troubleshooting ...

Page 177: ...idges You can use the following cartridges with your printer Note The product numbers of ink cartridges may vary by location Media types EPSON offers specially designed media for ink jet printers to meet most high quality printing needs Black ink cartridge T017 Color ink cartridge T018 ...

Page 178: ... Ink Jet Paper A4 S041061 S041026 EPSON Photo Quality Ink Jet Paper Letter S041062 S041029 EPSON Photo Quality Ink Jet Paper Legal S041067 S041048 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Je...

Page 179: ...o Paper 100 150 mm S041255 EPSON Photo Paper 200 300 mm S041254 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Photo Paper Cards A4 S041177 EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film Letter S041072 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S041063 EPSON Ink Je...

Page 180: ...10 4 Consumable Products Note The availability of special media varies by location EPSON Premium Glossy Photo Paper A4 S041287 S041297 EPSON Premium Glossy Photo Paper Letter S041286 ...

Page 181: ...lity of any non EPSON brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black 144 nozzles Color cyan magenta yellow 144 nozzles 48 each color 3 Resolution Maximum 2880 dpi 720 dpi Print direction Bidirectional with logic seeking Control code ESC P Raster EPSON Remote ...

Page 182: ...ond paper special paper distributed by EPSON Thickness for plain bond paper 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size No 10 104 8 mm 241 mm DL 110 mm 220 mm C6 114 mm 162 mm Paper types Plain bond paper air mail Thickness 0 16 mm to 0 52 mm 0 006 to 0 02 inch Weight 45 g m 12 lb to 75 g m 20 lb Size 5 8 127 mm 203 mm 8 10 203 mm 254 mm Pap...

Page 183: ...10 mm 297 mm Letter 216 mm 279 mm A6 105 mm 148 mm for glossy film Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm 100 mm 150 mm 200 mm 300 mm 113 6 mm 175 4 mm Paper types Special paper distributed by EPSON Size A6 105 mm 148 mm with 4 or 16 frames Paper types Special paper distributed b...

Page 184: ...ature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH EPSONPhotoQualityGlossyFilmandSelfAdhesiveSheets should be stored under the following conditions Temperature 15 to 30 C 59 to 86 F Humidity 20 to 60 RH Printable area Single sheets including panoramic size and index cards Envelopes A B L B R C A B L B R C ...

Page 185: ...2 B R The minimum right margin is as follows 3 0 mm 0 12 for single sheets and C6 envelopes 7 0 mm 0 28 for DL envelopes 28 0 mm 1 10 for No 10 envelopes C The minimum bottom margin is 14 0 mm 0 55 You can extend the minimum bottom margin to 3 mm by selecting Maximum as the Printable Area setting on the printer driver s Paper menu Windows or in the Page Setup dialog box Macintosh However printqual...

Page 186: ...xt at 360 dpi Cartridge life 2 years from production date within 6 months after opening package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Freezing 16 C 3 2 F Dimensions 28 1 mm W 66 85 mm D 38 5 mm H ...

Page 187: ... EPSON ink cartridges only Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties Do not use an ink cartridge if the date on the package has expired Color Cyan magenta and yellow Print capacity 300 pages A4 360 dpi 5 duty each color Cartridge life 2 years from production date within 6 months of opening the package at 25 C 77 F Temperature Storag...

Page 188: ...s Storage Width 450 mm 17 7 inches Depth 246 mm 9 7 inches Height 182 mm 7 2 inches Printing Width 450 mm 17 7 inches Depth 547 mm 21 5 inches Height 279 mm 11 0 inches Weight 4 1 kg 9 0 lb without the ink cartridges 120V Model 220 240V Model Input voltage range 99 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4A 0 2A Power consumption ...

Page 189: ...n Safety Approvals Safety standards Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 20 to 60 C 4 to 140 F 120 hours at 60 C 140 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH U S model UL 1950 CSA C22 2 No 950 European model EN60950 ...

Page 190: ...ou need a Windows 98 or Windows 2000 pre installed PC equipped with a USB port and the printer must be connected via a standard shielded USB cable Your computer should also meet the following system requirements U S model FCC part 15 subpart B class B European model EN 55022 CISPR Pub 22 class B EN 55024 EN 61000 3 2 EN 61000 3 3 Australian model AS NZS 3548 class B Minimum System Requirements Rec...

Page 191: ...size listed in kilobytes under Largest Unused Block 1 024K 1 MB 16 MB RAM for Windows 98 95 3 1 and NT 4 0 32 MB RAM for Windows 2000 32 MB RAM or more for Windows 98 95 and 3 1 64 MB or more for Windows 2000 and NT 4 0 20 MB hard disk space for Windows 98 95 and 3 1 40 MB for Windows 2000 and NT 4 0 50 MB or more hard disk space for Windows 98 95 and 3 1 100 MB or more for Windows 2000 and NT 4 0...

Page 192: ... of the paper the type of application you are using and the complexity of the document that you want to print In addition to these system and memory requirements you need 10 MB of free hard disk space to install your printer software To print you also need extra hard disk space amounting to about twice the size of the file that you want to print ...

Page 193: ...Site EPSON s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation If you have a Web browser and can connect to the Internet access that site at http support epson net StylusCOLOR680 ...

Page 194: ...lly on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Name and version of your computer operating system Names and versions of the applications you normally use with your product For users in the United States EPSON provides technical assistance 24 hours a day through the electronic ...

Page 195: ... through e mail go to http support epson com and complete the form under the troubleshooting tab as requested Automated Telephone Services A variety of automated help services are available 24 hours a day seven days a week To use these services you must have a touch tone telephone and call 800 922 8911 EPSON Accessories You can purchase ink cartridges paper manuals and accessories from EPSON Acces...

Page 196: ...r 0044 0870 163 7766 from the Republic of Ireland They can provide the following services Technical information on installing configuring and operating your EPSON products Arranging for faulty EPSON products to be repaired within the warranty period Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing ...

Page 197: ... pages Worth taking your modem here for the occasional surf The site provides a download area for drivers EPSON contact points new product information and technical support e mail EPSON Faxback service EPSON Faxback service will fax you the latest specifications for most EPSON products offered in Australia Phone 02 9903 9075 and the system will guide you through a number of choices before faxing t...

Page 198: ...plication programs and any information you feel is required For users in Malaysia Contacts for information support and services are World Wide Web www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ and Email Enquiries are available Epson Trading Shah Alam Head Office For users in Singapore Sources of information support and services available...

Page 199: ...uct usage questions or problem Enquiries on repair service and warranty For users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Product information Answe...

Page 200: ...ailable to obtain product information and the latest versions of product drivers You can log on to the following number for the BBS service Technical support hotline You can also contact our technical staff at the following telephone and fax numbers BBS 852 2827 4244 Phone 852 2585 4399 Fax 852 2827 4383 ...

Page 201: ...tness The lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits characters per inch cpi A measure of the size of text characters sometimes referred to as pitch CMYK Cyan blue green magenta yellow and black These colored inks are used to create the subtractive system array of printed col...

Page 202: ...lication and sends instructions to the printer on how to print this data economy printing Printing in which images are printed with fewer dots to save ink error diffusion Error diffusion blends individual colored dots with the colors of the surrounding dots to create the appearance of natural colors By blending colored dots the printer can achieve excellent colors and subtle color gradation This m...

Page 203: ...e Contains the ink your printer uses when printing ink jet A method of printing in which each letter or symbol is formed by precisely spraying ink onto paper interface The connection between the computer and the printer A parallel interface transmits data one character or code at a time A serial interface transmits data one bit at a time interface cable The cable that connects the computer to the ...

Page 204: ...e area of a page on which the printer can print It is smaller than the physical size of the page due to margins printer driver A software program that sends commands for using the features of a particular printer Often shortened to driver print queue When your printer is connected to a network a waiting line in which print jobs that are sent to the printer while it is busy are stored until they ca...

Page 205: ...lso spool sRGB The color management method used to maintain color consistency between devices which adhere to the sRGB standard Status Monitor The software program that allows you to check the printer s status subtractive colors Colors produced by pigments that absorb some colors of light and reflect others See also CMYK USB interface Universal Serial Bus interface Enables the user to connect up t...

Page 206: ... 6 Glossary ...

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