EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identifi cation purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2019 Epson America, Inc., 3/19
Printed in XXXXXX
CPD-56743R1
Error indicators
If you see one of the error indicators below, follow the steps
here to proceed:
Flashing On
Wi-Fi connection error has occurred. Press the
Wi-Fi
button to clear the error and try again.
Initial ink charging may not be complete. See the “Fill
ink tank and charge the ink” section.
No paper is loaded. Load paper and press the stop
button.
(flashing
simultaneously)
The printer cover is open. Close the printer cover until
it clicks.
A printer error has occurred. Open the printer cover
and remove any paper inside the product. Turn the
product off and on again.
If you see an error that is not listed here, see your online User’s
Guide.
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Videos
Visit
www.epson.com/support/stm1000videos (U.S.) or
www.epson.ca/support/stm1000videos (Canada) to view
support videos.
Technical support
Visit
www.epson.com/support/stm1000 (U.S.) or
www.epson.ca/support/stm1000 (Canada) to download
drivers, view manuals, get FAQs, or contact Epson.
Call (562) 276-7202 (U.S.) or (905) 709-2567 (Canada), 6
AM
to
8
PM
, Pacifi c Time, Monday through Friday, and 7
AM
to 4
PM
,
Pacifi c Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may
apply.
Recycling
Epson offers a recycling program for end of life hardware and
ink bottles. Please go to
www.epson.com/recycle (U.S.) or
www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
Need paper and ink?
Ensure brilliant results with Epson specialty
and plain papers, engineered specifi cally for
Epson printers. Find Epson papers and Epson
Genuine Ink at
www.epson.com (U.S. sales)
or
www.epson.ca (Canadian sales) and at
Epson authorized resellers. Call
800-GO-EPSON (800-463-7766).
ST-M1000 replacement ink
Color
Part number
Black
532
