Cause
What to do
Print quality is poor, uneven, too light, or
too dark.
Are the print head unit nozzles clogged?
If the nozzles in the print head unit are clogged, specific nozzles do not fire ink and
the print quality declines. Check the nozzle status in the Maintenance Tool, and
then try cleaning.
See the "Maintenance Tool Operation Guide" for more details on the Maintenance
Tool.
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"Maintenance Tool Operation Guide" - "Head Maintenance"
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"Maintenance Tool Operation Guide" - "Performing Head Maintenance"
Are you using a genuine ink cartridge?
The printer is developed for use with genuine ink cartridges. If you use
non-genuine ink cartridges, the prints may smear, or the color of the printed
image may be changed because the remaining ink level is not correctly detected.
Be sure to use the correct ink cartridge.
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge is used. Replace the old ink
cartridge with a new one. We recommend using all the ink in the ink cartridge
before the expiry date printed on the package (within six months of installation).
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“Replacing Ink Cartridges” on page 47
Do the settings in the Maintenance Tool and the settings in the printer driver
match the paper loaded in the printer?
If the loaded paper type and the set Paper Type differ, print quality may decline.
Check the settings.
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“Changing Paper Settings” on page 37
Have you compared the print result with the image on the display monitor?
Since monitors and printers produce colors differently, printed colors will not
always match on-screen colors perfectly.
The printed surface is scuffed or soiled.
Is the paper too thick or too thin?
Check that the paper can be used with this printer.
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“Printer Specifications” on page 95
The paper is creased.
Are you using the printer at normal room temperature?
The printer should be used at normal room temperature (temperature: 15 to 25 ˚C,
humidity: 40 to 60 %). For information about paper such as thin paper from other
manufacturers that requires special handling, see the documentation supplied
with the paper
Problems when Cutting Paper
Cause
What to do
The cut is crooked, the cut edge is frayed or
turned up, or the coating is cracked.
The cutter needs to be replaced.
Contact service support to request cutter replacement.
When a Problem Cannot be Cleared
If you cannot resolve a problem after taking the measures described in the "Troubleshooting" section, contact service
support.
SL-D700 Operation Guide
Troubleshooting
93