Epson SL-D700 Operation Manual Download Page 64

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Troubleshooting

Note:

See the "Printer Driver Operation Guide" for more details on troubleshooting the printer driver.

"Printer Driver Operation Guide" - "Troubleshooting"

When an Error Occurs

Warning Buzzer and Light Indicators

When the warning buzzer sounds or the lights turn on or flash, check the solutions in the following table and take the
recommended steps.

SL-D700 Operation Guide

Troubleshooting

Summary of Contents for SL-D700

Page 1: ...Operation Guide CMP0017 01 EN ...

Page 2: ...nd maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation SeikoEpsonCorporationshallnotbeheldliableforanydamageresultingfromelectromagneticinterferencethatoccursfromtheuseofanyinterfacec...

Page 3: ...2 Attaching and Removing the Print Tray 43 Attaching and Removing the Large Print Tray 45 Replacing Ink Cartridges Checking Ink Levels 47 Checking from the Printer 47 Checking from the Computer 48 Replacement Procedure 51 Replacing the Maintenance Cartridge Checking the Free Space in the Maintenance Cartridge 55 Checking from the Printer 55 Checking from the Computer 56 Replacement Procedure 58 Em...

Page 4: ...g Epson Support 101 Before Contacting Epson 101 Help for Users in North America 102 Help for Users in Europe 102 Help for Users in Taiwan 102 Help for Users in Australia 103 Help for Users in Singapore 103 Help for Users in Thailand 104 Help for Users in Vietnam 104 Help for Users in Indonesia 104 Help for Users in Hong Kong 105 Help for Users in Malaysia 105 Help for Users in India 105 Help for U...

Page 5: ...o avoid damage to this product Note Notes contain important information on the operation of this product Screen Shots In the Guide Screen shots used in this manual may differ to the actual screens Also the screens may differ depending on the operating system used and the usage environment Unless otherwise noted screen shots in this manual shows case of Windows 7 and Mac OS X 10 7 SL D700 Operation...

Page 6: ... is not going to be used for extended periods of time press the switch to turn off the printer the light turns off D Ink light orange U Lights on page 11 E Cartridge cover left Open when replacing ink cartridges U Replacing Ink Cartridges on page 47 F Scrap paper box Holds waste paper that is cut off during printing Empty the scrap paper box when you replace the paper Needs to be removed when load...

Page 7: ...g Ink Cartridges on page 47 U Replacing the Maintenance Cartridge on page 55 When the scrap paper box is removed and the cartridge cover is open I Ink cartridges Install six color ink cartridges J Roll paper feeder Pull it to the front when removing the spindle unit K Maintenance Cartridge Container that holds the waste ink fluid U Replacing the Maintenance Cartridge on page 55 SL D700 Operation G...

Page 8: ...cts the power cord to the printer C USB port Connect the USB cable here D Airflow vent Takes in air to cool the printer internally E Lock lever Releases the lock for the rear cover F Rear cover Open when a paper jam occurs or to perform maintenance SL D700 Operation Guide Introduction 8 ...

Page 9: ...his guide allows you to insert paper into the paper slot Match the guides to the width of the paper E Paper light blue Indicates the paper insertion status for the roll paper feeder On Paper has been inserted into the roll paper feeder correctly Off Paper has not been loaded F Paper slot Insert the leading edge of the roll paper here when loading SL D700 Operation Guide Introduction 9 ...

Page 10: ...left and right to print Do not move the Print head unit manually with too much force Otherwise it may breakdown Spindle Unit A Flange Insert into the ends of the roll paper s roll core on the left and right to secure it SL D700 Operation Guide Introduction 10 ...

Page 11: ...g error recovery operations or a printer system error has occurred Off No error C light orange Indicates the status of the roll paper feeder On Paper has not been loaded in the roll paper feeder or the paper is out Flashing A paper jam has occurred Off No error D light orange Indicates the status of the maintenance cartridge On Printing cannot be performed because there is not enough free space in...

Page 12: ...es On Printingcannotbeperformedbecausethelightisonindicatingthatthereisnotenoughinkinthe ink cartridge or an error has occurred because the ink cartridge was not recognized correctly U Replacing Ink Cartridges on page 47 Off No error SL D700 Operation Guide Introduction 12 ...

Page 13: ...thduetoincorrect handling Caution This symbol indicates information that if ignored could possibly result in bodily injury or damage to property due to incorrect handling Indicates that your hand could get trapped Indicates that the printer must not get wet Indicates prohibited do not do actions Indicates items instructions operations that must be performed Indicates that disassembly is prohibited...

Page 14: ...ll if you lift it by holding other areas and your fingers could be caught which may cause an injury See the following for more information on lifting the printer U Setup Guide If you place the printer on a stand with casters wheels make sure you secure the casters to prevent them from moving before starting operations If the stand moves unexpectedly during operations an injury could occur Notes on...

Page 15: ...printer If it falls or breaks an injury could occur When moving the printer turn it off unplug the power cable from the electrical outlet and make sure that all cables have been disconnected If cables and so on are damaged electric shock or fire could occur Do not put your fingers near the paper roller section when the printer is on or when it is printing Ifyourfingersarecaughtinthepaperroller ani...

Page 16: ...tendedperiodoftime dustcouldaccumulatearoundtheedgeofthe plug which could cause a short circuit and a fire When unplugging the power cable from the electrical outlet grasp the plug itself and not the cable The cable could be damaged or the plug could be deformed and an electric shock or fire could occur Make sure the printer is earthed to prevent accidental short circuits If the printer is used wi...

Page 17: ...n could result in bloodshot eyes or mild inflammation If you notice any abnormalities consult a physician immediately If ink enters your mouth consult a physician immediately Do not disassemble ink cartridges If it is disassembled ink could get in your eyes or adhere to your skin Do not shake the ink cartridges too hard Ink may leak from the cartridge if you shake it too hard Do not rub the edges ...

Page 18: ...ed during printing a safety device is activated and printing is stopped automatically Do not turn off the printer in this condition This could cause the print head nozzles to dry and print quality to decline If the printer is not used for an extended period of time make sure you leave the Ink cartridges and Maintenance Cartridge installed Donotleavetheprinterformorethanthreedaysinastateinwhichthep...

Page 19: ...hin six months of opening Do not touch the ink supply port on the ink cartridge or its surrounding area Ink may leak from it The ink level and other data are stored in the IC chip allowing ink cartridges to be used after being removed and replaced To avoid getting dirt on the ink supply port store the removed ink cartridge properly The ink supply port has a valve in it so it does not need to be ca...

Page 20: ... to an industrial waste disposal company Introducing the Software You need to install the printer driver on your computer to use the printer Software Name Summary Printer Driver This software allows you to print using the printing instructions from another application U Printer Driver Operation Guide Maintenance Tool This software allows you to perform adjustment and maintenance operations such as...

Page 21: ...e being used See the manual supplied with the application for more details C Display the printer driver s screen from the application s print screen In Windows select this printer and then click Print Settings or Detailed Settings or Properties In Mac OS X select this printer and then select Print Settings from the list D Make the necessary settings Paper Type Set the paper being used Image Qualit...

Page 22: ...tion Guide for an explanation of each setting item E When you have finished making settings click OK F On the application s print screen click Print or Print and so on to start printing SL D700 Operation Guide Printing Methods 22 ...

Page 23: ... paper the paper level after replacement is set with the Maintenance Tool If the Paper Level is not set correctly the level displayed may not be correct U Changing Paper Settings on page 37 You can load paper with a width of 102 to 210 mm in the roll paper feeder How to replace Preparing to Replace Paper Prepare the following items Item Prepared Explanation New paper for loading Cloth or vinyl rug...

Page 24: ... Attaching the Roll Paper on page 31 Attaching the Spindle Unit on page 32 Changing Paper Settings on page 37 SL D700 Operation Guide Replacing Paper 24 ...

Page 25: ...er level before replacing the paper Windows A Display the printer driver s Main screen U Basic Printing Methods on page 21 B Click Display Printer Status C Make a note of the Paper Level from Paper Setup from Printer SL D700 Operation Guide Replacing Paper 25 ...

Page 26: ...nformation on starting the Maintenance Tool U Error Messages Mac on page 67 B Click Printer Window on the main screen The Printer Window screen is displayed C Make a note of the Paper Level from Paper Setup from Printer SL D700 Operation Guide Replacing Paper 26 ...

Page 27: ...ng Wait until all operations have stopped cImportant Make sure the power is on before replacing paper B To rewind the paper to the replacement position remove the Scrap paper box and then reattach it Wait until the printer s light stops flashing and remains on Removing Pull the top section forward and then lift out the bottom section Attaching Insert the bottom section and then push the top sectio...

Page 28: ...ammed inside Whenyoucanaccessthetopandrearoftheprinter removethepaperbyfollowingtheprocedurein Paper is Jammed in the Internal Paper Feeder U Paper is Jammed in the Internal Paper Feeder on page 86 Contact your local dealer if you cannot access the top or rear of the printer E Turn the handle on the left of the roll paper feeder in the direction indicated by the arrow to rewind the paper Rewind th...

Page 29: ...F Remove the spindle unit Removing the Roll Paper A Stand the spindle unit on a flat surface and remove the upper flange SL D700 Operation Guide Replacing Paper 29 ...

Page 30: ...B Remove the paper Note After carefully rewinding the paper place it in the Paper Case optional or the original packaging and then store the paper SL D700 Operation Guide Replacing Paper 30 ...

Page 31: ...r so that the winding direction of the paper counter clockwise when viewed from above B Turn the paper upside down and then place it on the spindle unit Place the core over the spindle unit so that the winding direction of the paper is clockwise when viewed from above C Wipe the edge of the paper with a soft cloth several times to remove any dirt such as paper powder SL D700 Operation Guide Replac...

Page 32: ...aper To adjust the position of the inner edge guide lift it towards you slightly and move it to the left or right Match the triangle mark on the inner edge guide to the scale The scale is in millimeters inches in parenthesis B Hold the spindle unit in the direction shown below and then place it in front of the roll paper feeder Remove any tape or protective sheets from the paper SL D700 Operation ...

Page 33: ...aper is ragged cut it in a straight line with a pair of scissors and so on C Load the spindle unit in the roll paper feeder Check that the shaft of the spindle unit fits into the bearing SL D700 Operation Guide Replacing Paper 33 ...

Page 34: ...tch the Front edge guide to the width of the paper E Insert the leading edge of the paper into the paper feed slot Insert the paper until the paper light turns on SL D700 Operation Guide Replacing Paper 34 ...

Page 35: ...turn on turn the handle on the left of the roll paper feeder in the direction indicated by the arrow to remove the paper and then insert it again F Push the roll paper feeder into the printer SL D700 Operation Guide Replacing Paper 35 ...

Page 36: ... print quality may decline and paper jams could occur Make sure you take the slack out of the paper H Attach the Scrap paper box Insert the bottom section of the Scrap paper box and then push the top section into place Check that the printer s light is on This completes this section SL D700 Operation Guide Replacing Paper 36 ...

Page 37: ...intenance Tool Updatethepaperinformationasnecessary Seethe MaintenanceToolOperationGuide formoredetailsonupdating the information Windows A Click Paper Settings on the Maintenance Tool s main screen B Set the Paper Type and the Paper Level and then click Set The paper width set in Paper Width is displayed This completes this section SL D700 Operation Guide Replacing Paper 37 ...

Page 38: ...on Condition Settings on the Maintenance Tool s main screen B Select Change the paper type and the paper remaining When this is selected you can change the Paper Type and Paper Level SL D700 Operation Guide Replacing Paper 38 ...

Page 39: ...C Set the Paper Type and the Paper Level and then click Set Paper Width shows the paper width currently set This completes this section SL D700 Operation Guide Replacing Paper 39 ...

Page 40: ...ity Length Width Glossy Luster Matte 89 to 102 mm 127 to 203 mm Print tray optional 20 copies 20 copies 102 to 203 mm Print tray optional 20 copies 10 copies Large print tray optional 5 copies 1 copy 203 to 305 mm Large print tray optional 5 copies 1 copy For prints longer than 305mm remove the print tray or the large print tray and eject one copy at a time from the front of the printer SL D700 Op...

Page 41: ...ise it higher than the eject slot Otherwise print quality may decline Note When removing the scrap paper box make sure you remove the print tray or large print tray first Print tray optional After printing the paper is cut to the specified size and ejected to the print tray SL D700 Operation Guide Ejecting Paper 41 ...

Page 42: ...Large Print Tray Optional After printing the paper is cut to the specified size and ejected to the large print tray SL D700 Operation Guide Ejecting Paper 42 ...

Page 43: ...Attaching and Removing the Print Tray Attaching A Tilt to insert the hooks and then lower to hook it in place SL D700 Operation Guide Ejecting Paper 43 ...

Page 44: ...o 102 mm place the hooks into the top holes When the length of the print size is 102 to 203 mm place the hooks into the bottom holes Removing Perform operations in reverse order from attaching the parts SL D700 Operation Guide Ejecting Paper 44 ...

Page 45: ...Attaching and Removing the Large Print Tray Attaching A Lift the tray a little to hook on SL D700 Operation Guide Ejecting Paper 45 ...

Page 46: ...to 254 mm place the hooks into the upper hole When the length of the print size is 254 to 305 mm place the hooks into the lower hole Removing Perform operations in reverse order from attaching the parts SL D700 Operation Guide Ejecting Paper 46 ...

Page 47: ...th consult a physician immediately cImportant See the following points when working with ink cartridges U Notes on Ink Cartridges on page 19 Ifyoudonothaveanewinkcartridgeforinstallation leavetheexpendedinkcartridgeintheprinteruntilthenew one is ready If the printer is left without the ink cartridges it may malfunction When an ink cartridge is running low replace it with a new ink cartridge as soo...

Page 48: ...Checking from the Computer Windows A Click Display Printer Status in the printer driver SL D700 Operation Guide Replacing Ink Cartridges 48 ...

Page 49: ...B Check how much ink remains When you have finished checking click OK SL D700 Operation Guide Replacing Ink Cartridges 49 ...

Page 50: ...on on starting the Maintenance Tool U Error Messages Mac on page 67 B Click Printer Window on the main screen The Printer Window screen is displayed C Check how much ink remains When you have finished checking click OK SL D700 Operation Guide Replacing Ink Cartridges 50 ...

Page 51: ... is operating Wait until all operations have stopped B The ink light indicates if it is necessary to replace the ink cartridges In this example we are replacing the Y yellow cartridge The procedure is the same for the other colors C Open the cartridge cover on the side that needs to be replaced A warning buzzer sounds when you open the cover SL D700 Operation Guide Replacing Ink Cartridges 51 ...

Page 52: ...tion on disposing of ink cartridges U Disposing of Used Ink Cartridges and Maintenance Cartridges on page 20 cImportant Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges SL D700 Operation Guide Replacing Ink Cartridges 52 ...

Page 53: ... the chip A on the ink cartridge Doing so may affect normal operation and printing Do not touch the ink supply port B on the ink cartridge Ink could leak out A B F Slide the ink cartridge all the way into the printer SL D700 Operation Guide Replacing Ink Cartridges 53 ...

Page 54: ...G Close the cartridge cover H Check that the printer s light is on This completes this section SL D700 Operation Guide Replacing Ink Cartridges 54 ...

Page 55: ...mportant After removing the maintenance cartridge do not leave the cartridge cover open install a new cartridge immediately Checking the Free Space in the Maintenance Cartridge Checking from the Printer When it is time to replace the maintenance cartridge the printer s light turns on U Lights on page 11 light SL D700 Operation Guide Replacing the Maintenance Cartridge 55 ...

Page 56: ...puter Windows A Click Display Printer Status in the printer driver B Check the free space in the maintenance cartridge When you have finished checking click OK SL D700 Operation Guide Replacing the Maintenance Cartridge 56 ...

Page 57: ...e Maintenance Tool U Error Messages Mac on page 67 B Click Printer Window on the main screen The Printer Window screen is displayed C Check the free space in the maintenance cartridge When you have finished checking click OK SL D700 Operation Guide Replacing the Maintenance Cartridge 57 ...

Page 58: ...on the right A warning buzzer sounds when you open the cover C Be careful not to tilt the maintenance cartridge and remove it carefully Push up and then pull it out See the following for more information on disposing of maintenance cartridges U Disposing of Used Ink Cartridges and Maintenance Cartridges on page 20 SL D700 Operation Guide Replacing the Maintenance Cartridge 58 ...

Page 59: ...n the maintenance cartridge Doing so may affect normal operation and printing E Insert the new maintenance cartridge F Close the cartridge cover G Check that the printer s light is on This completes this section SL D700 Operation Guide Replacing the Maintenance Cartridge 59 ...

Page 60: ...n you replace the paper A Check that the printer s light is on If the light is flashing the printer is operating Wait until all operations have stopped B Remove the scrap paper box Pull the top section forward and then lift out the bottom section C Empty out the scrap paper cImportant Afteremptyingthescrappaper checkthattheflapforthescrappaperboxisinthecorrectpositionasshowninthe following photo S...

Page 61: ... the scrap paper box Insert the bottom section and then push the top section into place E Check that the printer s light is on This completes this section SL D700 Operation Guide Emptying the Scrap Paper Box 61 ...

Page 62: ...ect Logs Printer Management Perform printer management functions such as Register Delete Printer and Replace Printer Mac OS X Main Screen Menu Settings Message Displays the printer s status Printer Window Allows you to check the amount of ink remaining the free space in the maintenance cartridge and so on Nozzle Check Allows you to print a check pattern and visually check for clogged nozzles Diagn...

Page 63: ...n replacing paper U Scrap paper box on page 63 Airflow vent Clean the airflow vent filter with a vacuum cleaner Every three months U Airflow vent on page 63 Scrap paper box Remove the scrap paper box and empty out the scrap paper U Emptying the Scrap Paper Box on page 60 Airflow vent Clean the airflow vent filter with a vacuum cleaner SL D700 Operation Guide Maintenance 63 ...

Page 64: ... printer driver U Printer Driver Operation Guide Troubleshooting When an Error Occurs Warning Buzzer and Light Indicators When the warning buzzer sounds or the lights turn on or flash check the solutions in the following table and take the recommended steps SL D700 Operation Guide Troubleshooting 64 ...

Page 65: ...ed because an error has occurred the printer is performing error recovery operations oraprintersystemerrorhasoccurred Check the code on the computer s screen See the following to solve the problem U Errors and Solutions on page 68 Contact yourlocaldealerifaprintersystemerror has occurred light on Ink light on The ink cartridge indicated by the ink light is expended or an error has occurred Replace...

Page 66: ...r has not been fed correctly Clear the paper jam or feed the paper again U Paper Jams on page 76 light on light on The maintenance cartridge is out of free space or an error has occurred Replace the maintenance cartridge U Replacing the Maintenance Cartridge on page 55 All lights flashing Continues soundinguntilthe Power switch is turned off A fatal error has occurred Restart the printer Contactyo...

Page 67: ...ting you can check the content of the error and solutions with the Maintenance Tool Click Printer Window to display a detailed error message See the Maintenance Tool Operation Guide for more details on the Maintenance Tool Use one of the following methods to start the Maintenance Tool Mac OS X 10 6 x 10 7 x 10 8 x 10 9 x A Select System Preferences Print Scan or Print Fax from the Apple menu SL D7...

Page 68: ... failed is displayed on a Windows screen contact service support I 2307 Cannot perform Detect Clogging correctly Roomtemperaturemaynotbewithintheguaranteedoperating range Check the room temperature Check the temperature Use within the recommended operating temperature range W 2311 Clogged nozzle s detected Delete all print jobs remaining in the operating system s print queue Perform Diagnostic Cle...

Page 69: ...etingalloftheprintjobs close thecartridgecover right Ifamessage is displayed check the details W 1303 Cartridge cover left open Delete all print jobs remaining in the operating system s print queue Whenreplacingacartridge checkthelocationandthecartridge type Close the cartridge cover Afterdeletingalloftheprintjobs close thecartridgecover left Ifamessageis displayed check the details W 1304 Top cov...

Page 70: ...U Replacing Paper on page 23 W 1105 Paper is out Delete all print jobs remaining in the operating system s print queue Load paper After deleting all of the print jobs check that there is no paper inside the printer and then reload the paper If a message is displayed check the details U Replacing Paper on page 23 W 1106 Paper is out or not loaded correctly Delete all print jobs remaining in the ope...

Page 71: ...ace Cartridge xxxx Delete all print jobs remaining in the operating system s print queue Epson recommends the genuine Epson cartridges listed above After deleting all of the print jobs check the color and model number of theinkcartridgedisplayedinxxxx and then replace the cartridge If a message is displayed check the details U Replacing Ink Cartridges on page 47 W 2203 Ink cartridge error xxxx Del...

Page 72: ...the print jobs check that the cables are connected correctly and then restart the printer If the error persists contact service support W 5102 Communication error The incorrect product may be selected Delete all print jobs remaining in the operating system s print queue Do one of the following The product is connected to queuename Print using this product Connecttheproducttothecomputerandturnthepo...

Page 73: ...rinting again W 5202 Amount of data in print jobs sent to printer is at maximum limit Stop sending the current print job and send the remaining pages as another print job The print job is too large After deleting all of the print jobs split up the data and then try printing again I 5202 The Maintenance function is running Wait until maintenance is complete Wait for a while I 5203 The paper set in ...

Page 74: ...cannot be cleared follow the steps below to restart the printer A Check that the printer s light is on Turn off the Power switch the light turns off If you cannot turn off the power using the switch unplug the power cable SL D700 Operation Guide Troubleshooting 74 ...

Page 75: ... cable and then turn on the Power switch the light turns on The light turns on Note If the error persists even after restarting contact service support This completes this section SL D700 Operation Guide Troubleshooting 75 ...

Page 76: ... in the roll paper feeder U Paper is Jammed in the Roll Paper Feeder on page 79 W 1102 When the message A paper jam has occurred Delete all jobs remaining in the operating systems print queue Opentherearcoverandthetopcoverandremoveanypaperthatremains andthenloadthepaperagain is displayed the jam has occurred in the internal paper feeder U Paper is Jammed in the Internal Paper Feeder on page 86 cIm...

Page 77: ...tions delete all jobs from the print queue Windows A Click Print Queue on the error screen Double click the printer icon on the Taskbar to display the Print queue B Click Printer Cancel All Documents SL D700 Operation Guide Troubleshooting 77 ...

Page 78: ...Mac OS X A Click the printer icon in the Dock B Select the job you want to cancel and then click X or Delete SL D700 Operation Guide Troubleshooting 78 ...

Page 79: ... the paper again is displayed follow the steps below A Delete all jobs from the Print queue U Deleting Print Jobs on page 77 B Remove the scrap paper box Pull the top section forward and then lift out the bottom section C Grip the handle to release the lock and then pull out the roll paper feeder SL D700 Operation Guide Troubleshooting 79 ...

Page 80: ...ed in the Internal Paper Feeder U Paper is Jammed in the Internal Paper Feeder on page 86 Contact your local dealer if you cannot access the top or rear of the printer D Hold both edges of the paper and pull it out until the leading edge comes out of the slot Note If you cannot pull the paper out manually turn the handle on the left of the roll paper feeder in the direction indicated by the arrow ...

Page 81: ...the leading edge of the paper is ragged cut it in a straight line with a pair of scissors and so on Cut the paper as straight as possible F Remove the spindle unit SL D700 Operation Guide Troubleshooting 81 ...

Page 82: ...ace your finger in the hole at the bottom and lift to open H Check that there is no paper or foreign material at the back of the inside of the printer If there is a jam remove the paper slowly SL D700 Operation Guide Troubleshooting 82 ...

Page 83: ... and lift to open J Check that there is no paper foreign material or scrap paper at the back of the printer If there is a jam remove the paper slowly K Replace the front plate and the rear plate Replace the front plate first SL D700 Operation Guide Troubleshooting 83 ...

Page 84: ...L Reload the paper See the following for more details on loading the paper U Replacing Paper on page 23 M If an error message is still displayed on a Windows computer s screen click OK to close the screen SL D700 Operation Guide Troubleshooting 84 ...

Page 85: ...N Check that the light turns off and the light turns on This completes this section SL D700 Operation Guide Troubleshooting 85 ...

Page 86: ...lnotcleared oryoucannotpullouttheroll paper feeder there may be a jam inside the printer cImportant Contact your local dealer if you cannot access the top or rear of the printer A Delete all jobs from the Print queue U Deleting Print Jobs on page 77 B Remove the scrap paper box Pull the top section forward and then lift out the bottom section C Squeeze the lock lever on the back to release the loc...

Page 87: ...of paper has been ejected from the front of the printer cut the paper in front of the jam with a pair of scissors and so on F Slowly pull the remaining paper jammed inside the printer If you have pulled out the paper go to step 8 SL D700 Operation Guide Troubleshooting 87 ...

Page 88: ... go to the next step G Move the Print head unit manually and remove the paper from the rear If the paper is on the right move the print head unit to the left If the paper is on the left move the print head unit to the right SL D700 Operation Guide Troubleshooting 88 ...

Page 89: ...orbing areas Otherwise the paper stand is soiled which could also soil the back of the paper H Cut the paper you have pulled out with scissors and so on Remove the cut section cImportant After cutting the paper do not pull the paper inside the printer to the upper section Remove the paper inside the printer by following the procedure for removing roll paper SL D700 Operation Guide Troubleshooting ...

Page 90: ...orm steps 2 to 11 in Paper is Jammed in the Roll Paper Feeder U Paper is Jammed in the Roll Paper Feeder on page 79 K Close the rear cover L Reload the paper See the following for more details on loading the paper U Replacing Paper on page 23 SL D700 Operation Guide Troubleshooting 90 ...

Page 91: ...sage is still displayed on a Windows computer s screen click OK to close the screen N Check that the light is turned off and the light is turned on This completes this section SL D700 Operation Guide Troubleshooting 91 ...

Page 92: ...ogged stripes appear at regular intervals and print quality declines Check the nozzle status in the Maintenance Tool and then try cleaning Seethe MaintenanceToolOperationGuide formoredetailsontheMaintenance Tool U Maintenance Tool Operation Guide Head Maintenance U Maintenance Tool Operation Guide Performing Head Maintenance SL D700 Operation Guide Troubleshooting 92 ...

Page 93: ...gsintheMaintenanceToolandthesettingsintheprinterdriver match the paper loaded in the printer If the loaded paper type and the set Paper Type differ print quality may decline Check the settings U Changing Paper Settings on page 37 Have you compared the print result with the image on the display monitor Since monitors and printers produce colors differently printed colors will not always match on sc...

Page 94: ...nance Cartridge on page 55 SPINDLE UNIT for SL D700 C12C811421 The same as the spindle unit supplied with the printer Remove the tape before use PAPER CASE C12C890861 A case for storing paper to prevent the paper from being damaged U Notes on storage on page 19 PRINT TRAY C12C891171 A tray for holding print outs that are less than 102 mm long LARGE PRINT TRAY C12C891181 Atrayforholdingprintoutstha...

Page 95: ...ink may leak When moving the printer do not tilt it Ink could leak out Preparing to Move Make the following preparations in advance before moving the printer Turn off the printer and remove all cables Remove any trays if they are installed Remove any paper After Moving After moving make sure that the print head is not clogged before use U Maintenance Tool Operation Guide Printer Specifications Bas...

Page 96: ... core diameter Outer diameter less than 170 mm One can be loaded Paper length 89 to 1 000 mm Paper width 102 mm 4 inches 127 mm 5 inches 152 mm 6 inches 203 mm 8 inches 210 mm A4 Ink Specifications Type Ink cartridges Ink type Six color water based dye Use by date Three years after manufacture Storage temperature In the packaging 20 to 40 C within one month at 40 C Installed in printer 20 to 40 C ...

Page 97: ...within one month at 40 C Humidity Operating 20 to 80 without condensation Storage before unpacking 5 to 85 without condensation Storage after unpacking 5 to 85 without condensation Weight Approx 23 kg printer only Dimensions 460 W x 430 D x 354 H mm U Necessary space on page 98 Standards and Approvals Safety UL 60950 1 CAN CSA No 60950 1 Low Voltage Directive 2006 95 EC EN 60950 1 EMC FCC part 15 ...

Page 98: ...Necessary space SL D700 Operation Guide Appendix 98 ...

Page 99: ...quipmentisoperatedinacommercialenvironment Thisequipmentgenerates uses andcanradiateradiofrequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his ow...

Page 100: ...2 96 EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 January 2003 on waste electrical and electronic equipment WEEE and legislation transposing and implementing it into the various national legal systems For other countries please contact your local government to investigate the possibility of recycling your product Indication of the manufacturer and the importer in accordance with requirem...

Page 101: ...eratingproperly andyou cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support foryourareaisnotlistedbelow contactthedealerwhere you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number Theserialnumberlabelis...

Page 102: ...st reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Taiwan Contacts for information support and services are World Wide Web http www epson com tw Information on product specifi...

Page 103: ...ustralia World Wide Web pages Worth taking your modem here for the occasional surf The site provides a download area for drivers Epson contact points new product information and technical support e mail Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson p...

Page 104: ...rs in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Sales enquiries and product information Technical support Phone 62 21 572 4350 Fax 62 21 572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor ...

Page 105: ...ons drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Trading M Sdn Bhd Head Office Phone 603 56288288 Fax 603 56288388 399 Epson Helpdesk Sales enquiries and product information Infoline Phone 603 56288222 Enquiries on repair services warranty product usage and technical support Techline Phone 603 56288333 Help for Users in India Contacts for infor...

Page 106: ...the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail epchelpdesk epc epson com ph World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Toll Free No 1800 1069 EPSON 377...

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