Epson R280 - Stylus Photo Color Inkjet Printer Quick Manual Download Page 25

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Where To Get Help

Where To Get Help

Epson Technical Support

Internet Support

Visit Epson’s support website at

epson.com/support

and select your product for

solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

■

Product name (Epson Stylus Photo R280 Series)

■

Product serial number (located on the label in back)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Computer configuration

■

Description of the problem

Then call:

■

U.S.: (562) 276-7282,

to 8

, Pacific Time, Monday through Friday,

and 7

to 4

Saturday.

■

Canada: (905) 709-2567, 6

to 6

, Pacific Time, Monday through

Friday.

Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at Epson Supplies Central at

www.epson.com/ink3

(U.S. sales) or

www.epson.ca

(Canadian sales). You can

also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).

Other Software Technical Support

ArcSoft PhotoImpression

™

: (510) 440-9901, web: www.arcsoft.com

spr280_qg.book Page 25 Monday, June 4, 2007 2:20 PM

Summary of Contents for R280 - Stylus Photo Color Inkjet Printer

Page 1: ...Quick Guide spr280_qg book Page 1 Monday June 4 2007 2 20 PM ...

Page 2: ...os 12 Printing on CDs and DVDs 13 Maintaining Your Printer 15 Checking the Print Head Nozzles 15 Cleaning the Print Head 16 Checking the Ink Cartridge Status 17 Purchasing Epson Ink Cartridges 17 Replacing Ink Cartridges 18 Solving Problems 22 Checking for Software Updates 22 Error Indicators 22 Problems and Solutions 23 Where To Get Help 25 Notices 26 spr280_qg book Page 2 Monday June 4 2007 2 20...

Page 3: ...DVDs Perform routine maintenance Solve simple problems For additional instructions see the on screen User s Guide by selecting the icon for it on your desktop Please follow these guidelines as you read your R280 Series instructions Warning Warnings must be followed carefully to avoid bodily injury Caution Cautions must be observed to avoid damage to your equipment Note Notes contain important info...

Page 4: ... paper and adhesive sheets one sheet at a time 1 Open the paper support and pull out the extension Then open the front tray and pull out the extensions 2 Slide the edge guide left 3 Insert the paper glossy or printable side up against the right side Then slide the edge guide against the paper 4 5 Letter size paper 4 6 inch paper spr280_qg book Page 4 Monday June 4 2007 2 20 PM ...

Page 5: ...elopes see your on screen User s Guide Using Special Papers Epson offers a wide array of high quality papers making it easy to maximize the impact of your photos presentations and creative projects You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller T...

Page 6: ...S041649 S041271 20 50 100 Epson Bright White Paper Letter 8 5 11 inches S041586 500 Epson Premium Presentation Paper Matte Borderless 8 10 inches S041467 50 Letter 8 5 11 inches S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches S041568 50 Epson Presentation Paper Matte Letter 8 5 x 11 inches S041062 100 Legal 8 5 x 14 inches S041067 100 Epson Photo Qua...

Page 7: ... software and connected the printer to your computer as described on the Start Here sheet Tip It s a good idea to check for updates to your Epson Stylus Photo R280 Series software See Checking for Software Updates on page 22 for instructions Printing in Windows 1 Load paper see page 4 2 Open a photo or document in a printing program 3 Open the File menu and select Print You see a window like this ...

Page 8: ...on technology to optimize image tones in portraits If your photo includes a face with an intentional color cast such as a bronze statue you may want to turn off PhotoEnhance to retain the special color effects 6 If you want to reduce or enlarge your printout or print double sided click the Page Layout tab and select settings as necessary 7 For more printing options click the Advanced tab Note For ...

Page 9: ...3 Select Page Setup from the File menu Make the following settings For borderless printing choose a Sheet Feeder Borderless option in the Paper Size list for your paper size US Letter 8 x 10 in 4 x 6 in or 5 x 7 in 4 Click OK to close the Page Setup window Cancel printing Pause or resume printing Check ink cartridge status Select Stylus Photo R280 Select your Paper Size Select your document or ima...

Page 10: ...ose any other printing options you may need from the pop up menu See the on screen User s Guide for details 8 Click the Advanced button to change additional settings Note For more information on advanced settings or instructions on saving them as a group so you can reuse them later click 9 Click Print Select Print Settings Select Stylus Photo R280 Select your Media Type see page 11 Select Color or...

Page 11: ... tells the R280 Series what you re printing on so the ink coverage can be adjusted accordingly For this paper media Select this setting Plain paper Epson Bright White Paper Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Presentation P...

Page 12: ... photos and a list of borderless paper types and sizes see the on screen User s Guide Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer Paper Premium Presentation Paper Matte Ink jet printable CDs and DVDs CD DVD CD DVD Premium Surface Envelopes Envelope For this paper media Select th...

Page 13: ... or video is burned on your ink jet printable CDs or DVDs before you print Otherwise dirt or scratches on the surface may cause errors when you burn the data Before you insert a CD or DVD make sure the printer is turned on Otherwise the disc may not be positioned correctly Then follow these steps 1 Open the front cover 2 Lift the front tray up with both hands then pull it out of the paper position...

Page 14: ...the arrows on the CD DVD tray and the front tray are aligned Caution Make sure both sides of the CD DVD tray slide into the brackets on the front tray Do not insert the CD DVD tray while the printer is printing otherwise your printer may be damaged or the surface of the CD or DVD may become dirty or scratched 6 To design and print with Epson Print CD follow the detailed instructions in in the on s...

Page 15: ...ore of the ink cartridges Follow the steps below to check the print head nozzles 1 Turn off the printer and make sure the front tray is in the paper position 2 Load letter size paper in the sheet feeder 3 Hold down the I paper button as you press the P power button Hold down both buttons until the P power light begins to flash then release the P power button 4 When the nozzle check pattern starts ...

Page 16: ... cleaning cycle which takes about one minute Caution Never turn off the R280 Series during a cleaning cycle or you may damage it 3 When the P power light stops flashing run a nozzle check as described on page 15 to verify that the print head is clean 4 If there are still gaps or lines or the test patterns are faint run another cleaning cycle and check the nozzles again Note If print quality has no...

Page 17: ... a Windows computer that is connected to the Internet you may see a screen asking if you want to receive ink offers and other updates from Epson Click Accept or Decline to continue Note To disable checking for ink offers or updates from Epson see the instructions in your on screen User s Guide Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at...

Page 18: ...e indicator comes on The printer ships with full cartridges and part of the ink from the first cartridges is used for priming the printer Replacing Ink Cartridges Make sure you have a new ink cartridge before you begin You must install new cartridges immediately after removing the old ones Caution Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packe...

Page 19: ... white flat cable inside the printer 5 Press the H ink button again If another cartridge is low or expended it moves to the _ position Press the H ink button again to see if any more cartridges are low or expended If no other cartridges are low or expended the print head moves to the replacement position 6 Open the cartridge cover spr280_qg book Page 19 Monday June 4 2007 2 20 PM ...

Page 20: ...dge is not installed promptly the print head may dry out and be unable to print 8 Remove the yellow tape from the bottom of the ink cartridge Caution Do not remove any other labels or seals or ink will leak 9 Squeeze the tab on the cartridge and lift it up Dispose of it carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your hands wash them thoroughly with so...

Page 21: ... 12 Close the printer cover 13 Press the H ink button to begin charging the ink This takes about one and a half minutes When it s finished the P power light stops flashing and remains on and the H ink light goes out Caution Never turn off the R280 Series while the P power light is flashing or you ll waste ink Wait until ink charging is complete before setting the front tray in the CD DVD position ...

Page 22: ...grams select EPSON and click EPSON Stylus Photo R280 Series Driver Update Error Indicators Lights Explanation Green P power light flashes The printer is receiving a print job replacing an ink cartridge charging ink or cleaning the print head Red paper out light is on and green P power light flashes If you re printing on paper your paper ran out Load more paper and press the paper button to resume ...

Page 23: ...ay has not ejected Pull out the tray and press the paper button Red H ink light and green P power light are on One of the cartridges is expended or not installed Make sure you have a replacement cartridge then follow the steps in Replacing Ink Cartridges on page 18 to install it If you have just installed a new cartridge it may be incompatible with the printer or incorrectly installed Reinstall it...

Page 24: ...ity try these solutions Load the paper printable side up usually the whiter brighter or glossy side Make sure your paper isn t damp or curled Use a support sheet with special paper or load your paper one sheet at a time Remove sheets from the front tray so not too many collect at a time Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software s...

Page 25: ...uch as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 7282 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Saturday Canada 905 709 2567 6 AM to 6 PM Pacific Time Monday through Friday Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies ...

Page 26: ...d the R280 Series for sufficient ventilation Do not block or cover openings in the R280 Series case or insert objects through the slots Do not place the R280 Series near a radiator or heating vent or in direct sunlight Place the R280 Series on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle Make sure the back of the R...

Page 27: ...k cartridge ink supply port or surrounding area Declaration of Conformity According to 47CFR Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone 562 290 5254 Declare under sole responsibility that the product identified her...

Page 28: ...relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device a...

Page 29: ...rized service center where the printer will be fixed and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson standard of quality and at Epson s ...

Page 30: ...OID EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY NEITHER EPSON AMERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY In Canada warranties include both warranties and conditions Some...

Page 31: ...e liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limite...

Page 32: ...CPD 23763 Printed in XXXXXX XX XX XX XXX spr280_qg book Page 32 Monday June 4 2007 2 20 PM ...

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