Epson R2400 - Stylus Photo Color Inkjet Printer User Manual Download Page 91

Page: 91 / 120

Solving Problems

See “Diagnosing Printer Problems” on page 94 to help determine what the cause of
your printer problem may be. Then see these sections for solutions:

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“Setup and Software Installation Problems” on page 97

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“Printer Problems” on page 98

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“Quality Problems” on page 99

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“Paper Problems” on page 101

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“Miscellaneous Problems” on page 104

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“Uninstalling and Reinstalling Printer Software” on page 105

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“Where To Get Help” on page 106

Tip:

It’s a good idea to check Epson’s support website periodically for free

updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.

Summary of Contents for R2400 - Stylus Photo Color Inkjet Printer

Page 1: ...User s Guide ...

Page 2: ...om the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrig...

Page 3: ...gle Sheet Guide 17 Loading Roll Paper or Canvas 21 Loading Thick Media in the Front Path 25 Printing From Start to Finish 27 Basic Printing in Windows 28 Selecting the Settings You Use Most Often 30 Customizing Your Windows Print Settings 31 Basic Printing With Mac OS X 33 Customizing Your Macintosh Print Settings 39 Selecting the Correct Paper Type 41 Printing Special Photos 43 Printing on Roll P...

Page 4: ... the Swapped Cartridge Settings 71 Advanced Black and White Photo Printing 73 Windows 74 Mac OS X 76 Maintaining Your Printer 79 Cleaning the Print Head 79 Automatically Checking and Cleaning the Print Head 80 Running the Head Cleaning Utility 81 Replacing an Ink Cartridge 82 Checking the Ink Cartridge Status 83 Purchasing Ink Cartridges 83 Ink Cartridge Precautions 84 Removing and Installing Ink ...

Page 5: ...roblems 101 Miscellaneous Problems 104 Uninstalling and Reinstalling Printer Software 105 Where To Get Help 106 Epson Technical Support 106 Technical Support for Other Photo Software 107 Requirements and Notices 109 Windows System Requirements 109 Macintosh System Requirements 109 Important Safety Instructions 110 Ink Cartridge Safety Instructions 111 FCC Compliance Statement 112 Declaration of Co...

Page 6: ...6 Contents ...

Page 7: ...d printing options give you control over grayscale color tonalities such as cool neutral warm and sepia Large format and thick media capabilities let you print panoramics portraits and specialty prints up to 13 44 inches Versatile paper handling lets you create BorderFree frame ready prints in popular sizes including 4 6 5 7 8 10 Letter 11 14 12 12 13 19 and others Roll paper feeder allows continu...

Page 8: ... t print without it Tip It s a good idea to check Epson s support website periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your convenience Your photo software includes these great tools Epson EasyPrint Module for Windows works with certain photo printing applications to make printing on your Stylus Photo R2400 fast and easy Eps...

Page 9: ... the system requirements important safety information and the product s warranty Please follow these guidelines throughout Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain hints for better printing For more details about your printer network setup instructions a...

Page 10: ...using a different browser the pages may not display correctly 1 Double click the SPR2400 Reference Guide icon on your desktop 2 Click a topic on the left to expand the table of contents 3 Click the topic you want to view If there s a right arrow click it to view subtopics then click on a topic If there s a down arrow click it to close a subtopic list Note If you see an icon for an unloaded graphic...

Page 11: ...aper Matte Epson Photo Quality Ink Jet Paper Epson Premium Presentation Paper Matte Epson Matte Paper Heavyweight Epson Premium Presentation Paper Double sided Epson Double sided Matte Paper Epson Ultra Premium Presentation Paper Matte Epson Enhanced Matte Paper Epson Proofing Paper Semimatte Epson Bright White Paper Epson Premium Bright White Paper Epson Photo Quality Self Adhesive Sheets Sheet f...

Page 12: ...it See page 15 for instructions Loading Paper in the Sheet Feeder 1 Open the paper support and pull up the support extensions 2 Push in the bottom of the output tray The tray opens and moves up Roll paper including PremierArt Water Resistant Canvas and Piezo Pro Matte Canvas Roll paper holder 21 Thick media or posterboard 1 0 1 3 mm thickness Front path 25 ...

Page 13: ...cuments Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide 5 Adjust the left edge guide to fit lightly against the paper Note The left edge guide moves slightly during paper handling and printing Do not adjust the guide during printing Output ...

Page 14: ...Photo Paper Glossy Epson Premium Glossy Photo Paper Epson Premium Photo Paper Luster Epson Premium Luster Photo Paper Epson Premium Photo Paper Semi gloss Epson Premium Semigloss Photo Paper Epson Premium Presentation Paper Matte Epson Matte Paper Heavyweight Epson Premium Presentation Paper Matte Double sided Epson Double sided Matte Paper Epson Ultra Premium Presentation Paper Matte Epson Enhanc...

Page 15: ...n letter 8 5 11 inches attach the matte sheet support to the top of the sheet feeder to help separate the sheets of paper and prevent misfeeds Epson Ultra Premium Presentation Paper Matte Epson Enhanced Matte Paper Epson Premium Presentation Paper Matte Epson Matte Paper Heavyweight 1 Open the paper support and pull up its extensions ...

Page 16: ...upport over the paper support extension and hold the top extension with one hand while sliding the matte sheet support all the way down 3 Load your paper as described on page 12 Note Remove the matte sheet support when you load other types of paper Matte sheet support ...

Page 17: ...in the single sheet guide Epson Watercolor Paper Radiant White Epson Velvet Fine Art Paper Epson UltraSmooth Fine Art Paper PremierArt Matte Scrapbook Photo Paper for Epson 1 Remove the roll paper holder if it s installed see page 21 2 Slide the roll paper edge guide all the way to the right ...

Page 18: ...r and insert them as shown Then insert the tabs on the top of the guide into the slot beneath the printer cover 4 Turn on the printer the printer must be on to load paper in the single sheet guide correctly 5 Insert one sheet of paper against the right edge then slide the left edge guide against the sheet ...

Page 19: ...he printer until the paper meets resistance 7 Maintain constant pressure against the paper until the printer pulls it in slightly Continue to apply light pressure until the paper begins feeding then let go of the paper to allow the printer to adjust the paper position ...

Page 20: ...ess the z roll paper button for 3 seconds to back the paper out Remove the paper then press the paper button to clear the paper out error Reload the paper 9 Before printing select Manual Roll as the Source setting Windows or Manual Roll as the paper source setting within the Paper Size menu Macintosh in your printer software see page 28 for Windows or page 33 for Macintosh Paper is loaded correctl...

Page 21: ...oll paper see page 83 If you need to replace a cartridge with roll paper loaded you should remove the paper or marks may appear in your printout 1 Turn on the printer and remove any paper loaded in the sheet feeder 2 Close the paper support at the top of the printer 3 If the output tray and extension are open push them in but leave the flap at the end of the tray down 4 Swing out the roll paper gu...

Page 22: ...er is cut straight across with 90 corners If the end is cut diagonally you may have problems feeding the paper If you re loading canvas it is important to cut the edge so it s straight and even 7 If the paper curls at the end roll it backwards between a folded sheet of paper to uncurl it Avoid touching the printable surface of the roll paper with your hands 90 ...

Page 23: ...er holder into the corresponding slot on the right 9 While holding the paper feed it part of the way into the roll paper feeder under the white rollers then slide the right roll paper edge guide to fit lightly against the paper Caution Don t load roll paper into the sheet feeder or the slot behind the paper support make sure it is loaded below the white rollers ...

Page 24: ...l paper it is important to have a straight edge An uneven or frayed edge may result in misfeeds misregistration or unacceptable print quality 11 Open the printer cover and look down into the printer to make sure the paper is loaded correctly It should be straight and the leading edge of the paper should not be visible If the paper isn t loaded correctly press the z roll paper button for 3 seconds ...

Page 25: ...ind the printer for the media to move completely through the printer 1 Turn on the printer and remove any paper loaded in the sheet feeder at the top of the printer 2 Close the paper support at the top of the printer 3 If the output tray and extension are open push them in but leave the flap at the end of the tray down 4 Open the printer cover Then open the front path door completely by pressing t...

Page 26: ...dia is fed into the printer automatically When the P power light stops flashing the printer is ready to print To remove the thick media without printing press the paper button again 8 Before printing select Manual Front as the Source setting Windows or Manual Front as the paper source setting within the Paper Size menu Macintosh in your printer software see page 28 for Windows or page 33 for Macin...

Page 27: ...inting Special Photos beginning on page 43 Note During printing the left edge guide moves away from the paper slightly Do not adjust it while the printer is printing The printer will re adjust the edge guide when printing is complete Tip Whenever you print make sure you Use the right paper For the best looking photos most vivid colors and greatest detail always use genuine Epson papers and Epson U...

Page 28: ...sure EPSON Stylus Photo R2400 is selected 3 Click the Properties or Preferences button If you see a Setup Printer or Options button click it first 4 Click the Main tab in the printer settings window to see your basic settings Click here to open your printer software Check for your printer name here Select your paper type see page 41 Select your paper size Select your document or image orientation ...

Page 29: ... 7 Select the type of paper you loaded as the Type setting See page 41 for details Note The media types listed will vary depending upon the type of black ink cartridge currently installed See page 68 for details For printing photos without borders on certain paper types click the Borderless checkbox See page 49 for details 8 Select the size of paper you loaded as the Size setting 9 Select the dire...

Page 30: ...ng finishes before checking ink levels or replacing a cartridge If you replace an ink cartridge in the middle of a print job the quality of your printout may decline For best results check ink levels and replace cartridges if necessary before printing large or high resolution print jobs Selecting the Settings You Use Most Often Your printer settings apply only to the program you re currently using...

Page 31: ...u access your printer settings select the Show this screen first checkbox 3 The Advanced settings include the same options as the Basic settings plus these Print quality Lets you specify a print quality for your selected paper type including Photo 1440 720 Best Photo 1440 1440 and Photo RPM 5760 1440 dpi for the highest print quality on certain paper types Printing takes longer in this mode High S...

Page 32: ...e Paper Type setting and the print quality setting ICM Uses standard color profiles for your printer to help match colors in your image for use with certain ICM enabled applications If you re using custom or Epson Premium ICC profiles in a program such as Photoshop select ICM and then check the Off No Color Adjustment box Caution Incorrectly applying this function or using it in an incomplete colo...

Page 33: ... Macintosh using the basic printer settings For roll paper printing see page 43 For borderless printing see page 49 Note Make sure you added your printer in the Printer Setup Utility or Print Center as described on the Start Here sheet 1 From the File menu select Page Setup Select image or document position options here Select image or document resizing options here these affect only your printed ...

Page 34: ...paper size in the menu or submenu For borderless prints on paper loaded in the sheet feeder select a size with Sheet Feeder Borderless as the source For prints with borders around the image on paper loaded in the single sheet guide select a size with Manual Roll as the source For borderless prints on paper loaded in the single sheet guide select a size with Manual Roll Borderless as the source Sel...

Page 35: ...e wider than your printer s sheet feeder or longer than your paper length The maximum width for custom paper sizes is 12 95 inches 4 Select the direction you want your image or document to print as the Orientation setting Select for vertical orientation for horizontal facing left or for horizontal facing right 5 Click OK 6 Select Print from the File menu You see a screen like this 7 Open the Print...

Page 36: ...tments when printing black and white photographs see page 73 or Black for black text documents Note The availability of the Advanced B W Photo setting depends on the ink cartridge installed Photo Black or Matte Black the Media Type setting and the print quality setting 11 Select Automatic as the Mode setting for the best results printing basic documents or images For instructions on using Advanced...

Page 37: ...color management details Expansion if you selected a Borderless option as the paper size source setting adjusts the image size to remove borders completely Extension Setting select Thick paper to correct ink smearing when printing on thick paper Summary to view a list of all your selections 14 Click Print Caution Don t open Epson Status Monitor pause printing or respond to ink messages when your p...

Page 38: ...of your print job or do one of the following Click the print job then click Delete to delete the job Click the print job then click Hold to pause printing Click a print job marked Hold and click Resume to resume printing If multiple print jobs are listed click a print job then click the Priority arrow as necessary to reorder the jobs 17 When you re finished close your printer s status window OS X ...

Page 39: ... Print Settings 3 To access advanced settings click Advanced 4 In addition to the basic settings you can select these advanced options Print Quality Lets you specify a print quality for your selected paper type including Photo 1440 720 Best Photo 1440 1440 and Photo RPM 5760 1440 dpi for the highest print quality on certain paper types Printing takes longer in this mode High Speed Speeds up printi...

Page 40: ...to access these adjustments ColorSync Uses standard ColorSync profiles for your printer to help match colors in your image for use with certain ColorSync enabled applications If you re using custom or Epson Premium ICC profiles in a program such as Photoshop select Off No Color Adjustment instead Off No Color Adjustment Turns off your printer s color management features so you can use ICC profiles...

Page 41: ...ium Presentation Paper Matte Epson Enhanced Matte Paper Ultra Premium Presentation Matte Epson Premium Presentation Paper Matte Epson Matte Paper Heavyweight Piezo Pro Matte Canvas for Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Double sided Matte Paper Double sided Matte Paper Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper Pr...

Page 42: ...42 Printing From Start to Finish ...

Page 43: ...the paper as described on page 21 Then follow the steps in the next sections to select your roll paper settings control printing and remove and store roll paper Caution Don t open Epson Status Monitor pause printing or respond to ink messages when your printer is printing This may cause your printer to pause and leave an uneven surface on your printout If ink is low wait until printing finishes be...

Page 44: ...er Luster For Piezo Pro Matte Canvas choose Premium Presentation Paper Matte When printing on canvas choose Best Photo or Photo RPM and turn High Speed off For the best color prints on either Epson canvas medium be sure to use the Premium ICC Profile 4 If you ll be printing photos without any borders click the Borderless box 5 Select the photo size as the Size setting If you re printing a panorami...

Page 45: ... the steps on page 48 to remove your printed photos Mac OS X 1 Start your print application open your photo file and resize it as necessary 2 From the File menu select Page Setup 3 Open the Format for menu and select your printer Type of printing Roll Paper Options Borderless photos Cut Sheet Mode or Banner Mode if your photo is over 27 inches long Photos with borders or panoramics Cut Sheet Mode ...

Page 46: ...ing for your photo size Make sure the width of your photo is 4 8 3 or 13 inches maximum depending on the width of the roll paper you loaded Also set the margins to 0 in your printing software 5 Click OK 6 Select Print from the File menu 7 Open the Printer menu and select Stylus Photo R2400 8 Select Print Settings from the pop up menu Note In certain programs you may need to select Advanced before ...

Page 47: ...vas choose Best Photo or Photo RPM and turn High Speed off For the best color prints on either Epson canvas medium be sure to use the Premium ICC Profile 10 Move the slider to the Quality setting if available 11 Choose Roll Paper Option from the pop up menu 12 Select the roll paper settings including whether to include a page frame based on the type of printing you re doing 13 Click Print Type of ...

Page 48: ... to remove and store your roll paper 1 Press the z roll paper button for 3 seconds The paper feeds backwards out of the printer If it doesn t feed all the way out repeat this step 2 Turn the knobs to roll the rest of the paper onto the holder Then press the paper button to turn off the paper light 3 Pull the roll paper holder off the printer and remove the roll paper from it Return the unused roll...

Page 49: ...i gloss Epson Premium Semigloss Photo Paper Epson Watercolor Paper Radiant White Epson Velvet Fine Art Paper Epson UltraSmooth Fine Art Paper PremierArt Matte Scrapbook Photo Paper for Epson If you are loading multiple sheets of matte paper that are larger than letter size use the matte sheet support See page 15 These papers must be loaded in the single sheet guide See page 17 Caution Don t open E...

Page 50: ...ing 5 Select the type of paper you loaded as the Type setting See page 41 for details 6 Click the Borderless checkbox 7 Select your paper size as the Size setting 8 Select Portrait or Landscape as the orientation setting 9 Click the Page Layout tab then adjust the Expansion setting Choose Min for the least amount of image expansion with a chance that there may be small borders around the edges or ...

Page 51: ...e Paper Size menu and select the paper size for the paper you loaded Then select a Sheet Feeder Borderless setting from the submenu 5 Select one of the portrait or landscape orientation icons as the Orientation setting 6 Click OK 7 Select Print from the File menu 8 Open the Printer menu and select Stylus Photo R2400 Select Stylus Photo R2400 Select the size of the paper you loaded here ...

Page 52: ...tup window to make sure you selected the correct paper size and source or that you have the correct black ink cartridge installed see page 70 for information 11 Move the slider to the Quality setting 12 Choose Expansion from the pop up menu then adjust the Expansion setting Choose Min for the least amount of image expansion with a chance that there may be small borders around the edges or Max for ...

Page 53: ...g a Custom Profile Test Target on page 62 Creating a Custom Profile on page 66 Printing With a Color Profile To print an image using a profile follow the steps in one of these sections Windows below Mac OS X on page 58 Windows Opening Your Image 1 Open Adobe Photoshop 2 Select Edit Color Settings 3 Select U S Prepress Defaults or North America Prepress 2 from the Settings pull down menu This sets ...

Page 54: ...ne of the following as the Profile setting A different RGB working space such as ColorMatch RGB or sRGB IEC61966 2 1 A scanner profile for your scanner A camera profile for your digital camera Also click the Preview box so you can see the effects of your profile choice on the screen Tip This is most effective when your monitor is calibrated using a hardware device such as the X Rite Eye One Displa...

Page 55: ...the correct Orientation for your image 3 Click OK 4 Select File Print or Print with Preview 5 If necessary click More Options or Show More Options If you see Output select Color Management from the pull down menu Additional options appear Select the correct size Select Portrait or Landscape Photoshop 7 CS Photoshop CS3 ...

Page 56: ...hin the printer s color gamut 9 Select the Use Black Point Compensation checkbox Printing Your Color Managed Photo 1 Click the Print button 2 Make sure your printer is selected and click the Properties or Preferences button 3 If you are using an Epson Premium ICC profile set the Quality Option setting to match your profile 4 Select the Type setting for the paper you ll use for the print Note For p...

Page 57: ...t Off No Color Adjustment Note Make sure that you select Off No Color Adjustment If you don t the printer driver will apply additional correction to the image data producing inaccurate results 8 Click OK 9 Click OK or Print to print your photo IMPORTANT Select Off No Color Adjustment ...

Page 58: ...the Settings pull down menu This sets Adobe RGB 1998 as the RGB working space and activates warning messages for profile mismatches and missing profiles Click OK 4 Open the photo you want to print 5 If you see the message shown below select Use the embedded profile instead of the working space and click OK It is generally best to use the embedded profile 6 If you see the message shown below select...

Page 59: ...e effects of your profile choice on the screen Tip This is most effective when your monitor is calibrated using a hardware device such as the X RiteEye One Display 2 or Color vision Spyder2 8 Click OK Note Assigning a profile to the image doesn t alter the image data only the interpretation of the data by your software and how it appears on your monitor and in a printout This is the best way to im...

Page 60: ... matches the print quality you want to use Note The Epson Premium ICC profiles can be identified with the suffix icc for example SPR2400 PrmGlsy BstPhoto icc 6 For the Intent or Rendering Intent setting select Relative Colorimetric Note If your image contains very saturated colors select Perceptual This reduces the color saturation so that the colors fit within the printer s color gamut 7 Select t...

Page 61: ...Presentation Paper Matte Additionally make sure the Photo Black ink cartridge is installed See Matching Black Ink to Paper Type on page 68 5 Click the Advanced button 6 If you are using an Epson Premium ICC profile set the Print Quality setting to match your profile 7 Turn off the High Speed setting 8 Select Color Management from the pop up menu 9 Select Off No Color Adjustment Note Make sure that...

Page 62: ... expected and or has a strong light blue cast you probably turned on color management in both Photoshop and the Epson printer driver Return to the instructions on page 61 for Mac OS X or page 57 for Windows Make sure to select Off No Color Adjustment in the printer driver Advanced screen or Color Management menu to turn off color management in your Epson printer driver Printing a Custom Profile Te...

Page 63: ...up button You see this window 7 Select Stylus Photo R2400 from the Format for menu 8 Select the appropriate Paper Size and Orientation settings then click OK 9 Click the Print button 10 Select your printer from the Printer menu then select Print Settings from the pop up menu Note In certain programs you may need to select Advanced before you can select Print Settings ...

Page 64: ...evel as the Print Quality setting 14 Turn off the High Speed setting 15 Select Color Management from the pop up menu 16 Select Off No Color Adjustment 17 Click Print to print your test target 18 Repeat these steps to print a test target for each paper type and Print Quality setting you plan to print with IMPORTANT Select Off No Color Adjustment ...

Page 65: ...int with Preview 4 In the Print window click the Show More Options checkbox then choose Color Management in the pull down menu 5 Select No Color Management Photoshop CS2 or CS3 or Same as Source Photoshop CS or 7 as the Print Space Profile setting 6 Click the Print or Print One button 7 Click the Properties or Preferences button 8 Click the Advanced button then click Continue 9 Select the media ty...

Page 66: ...epeat these steps to print a test target for each paper type and Quality Option setting you plan to print with Creating a Custom Profile If you re creating a custom profile for your printer follow the instructions provided with your profile building software such as MonacoPROFILERTM by X Rite or GretagMacbeth ProfileMaker to create your custom profile using the test target you printed Once you cre...

Page 67: ...the program double click the Adobe Photoshop Elements 3 0 icon on your desktop 2 Select View and Organize Photos You see the Photo Browser workspace and Organizer at the top of the screen to indicate Organizer mode 3 Select Get Photos from the File menu and choose an option such as From Files and Folders Then select the folder containing your photo s and select the photo s you want to print If you...

Page 68: ...Type In order to generate the best output on a wide variety of paper types your printer can use either the Matte Black T059820 or Photo Black T059120 ink cartridge Only one can be installed in the printer at any time but you can swap these cartridges depending on your paper type Both are included with your printer Select EPSON Stylus Photo R2400 Select your paper type Choose your paper size and or...

Page 69: ...ugh these media types are available when the Photo Black cartridge is installed printing on Matte type media with Photo Black will not yield professional or optimal results The ability to print on matte media with Photo Black is for convenience only Use the Photo Black cartridge for professional results with the following paper types Premium Photo Paper Glossy Premium Glossy Photo Paper Ultra Prem...

Page 70: ...ton The print head moves and the green P power light flashes 3 Lift up the cartridge cover 4 Press in the tab on the back of the black cartridge and lift it out of the printer as shown below Store this cartridge in a sealable plastic bag for later use 5 Shake the new cartridge four or five times before opening its package Don t shake it after it s unwrapped 6 Remove the new cartridge from its pack...

Page 71: ...hing and stays on The red H ink light and the light above the cartridge go out Caution Never turn off the printer while the green P power light is flashing unless the printer hasn t moved or made noise for more than 5 minutes Confirming the Swapped Cartridge Settings Once you ve swapped the black ink cartridges you need to confirm that the printer driver settings are correct for the new cartridge ...

Page 72: ...rinting to update the paper Type selections Macintosh 1 Close any printing programs you may have open 2 Open the Printer Setup Utility OS X 10 3 and 10 4 or Print Center OS X 10 2 3 Select Stylus Photo R2400 from the list and click the Utility button 4 Click the Epson Status Monitor button 5 Click the black ink cartridge and verify the new cartridge type Then click OK 6 Close the Epson Printer Uti...

Page 73: ...ate grayscale version This mode is only available when printing at specific Quality settings on the following media types Premium Photo Paper Glossy Premium Glossy Photo Paper Ultra Premium Photo Paper Luster Premium Luster Photo Paper Premium Semi gloss Photo Paper Premium Photo Paper Semigloss Premium Presentation Paper Matte Matte Paper Heavyweight Ultra Premium Presentation Paper Matte Enhance...

Page 74: ...rties or Preferences 3 Select the appropriate Source Type and Size for your printout 4 Click the Advanced button if necessary The Basic settings change to the Advanced Settings 5 Click Advanced B W Photo in the Color Management section Select Advanced B W Photo Then choose a preset Color Toning option or click Settings to customize Toning options ...

Page 75: ...arget found in the Tone Color Circle Tone Allows you to easily change the entire tonal scale of your black and white output Brightness Adjusts the overall lightness and darkness of your image Contrast Adjusts the difference between the light and dark areas of your image Shadow and Highlight Tonality Allows you to control tonality only in the shadow or highlight areas of your image Max Optical Dens...

Page 76: ... managed Mac OS X 1 Start your print application and open your photo file 2 From the File menu choose Page Setup 3 Select the Stylus Photo R2400 printer in the Format For menu and choose the appropriate Paper Size and Orientation for your printout Then click OK 4 Select Print from the File menu Then open the Printer menu and select Stylus Photo R2400 5 Select Print Settings from the pop up menu Se...

Page 77: ... to easily change the entire tonal scale of your black and white output Brightness Adjusts the overall lightness and darkness of your image Contrast Adjusts the difference between the light and dark areas of your image Shadow and Highlight Tonality Allows you to control tonality only in the shadow or highlight areas of your image Max Optical Density Adjusts the focus of the print Create a soft foc...

Page 78: ...ues to customize the tone hue to add to your black and white print The closer you select to the edge of the wheel the more color you will add to your black and white print Preview Approximates the image tone based on your settings Please note this preview will always be of the same image and is not color managed ...

Page 79: ...an deliver ink properly Print head cleaning uses ink so clean it only if quality declines Caution When you don t turn on your printer for a long time print quality can decline so turn it on at least once a month to maintain good print quality This section explains how to clean the print head using the Auto Nozzle Check and Cleaning utility and the Head Cleaning utility Use the Auto Nozzle Check an...

Page 80: ...lick on EPSON Stylus Photo R2400 and select Printing Preferences Select the Maintenance tab and click Auto Nozzle Check and Cleaning Mac OS X Open the Applications folder and select EPSON Printer Utility Select SP R2400 click OK and select Auto Nozzle Check and Cleaning 4 Follow the instructions on the screen The printer prints and examines the nozzle check pattern shown below If cleaning is neces...

Page 81: ...ing Mac OS X Open the Applications folder and select EPSON Printer Utility Select SP R2400 click OK and select Head Cleaning 3 Follow the instructions on the screen to clean the print head Cleaning takes about two minutes during which the printer makes noise and the green P power light flashes 4 When the green P power light stops flashing make sure paper is loaded in the printer Click Print nozzle...

Page 82: ...ge is low on ink or needs to be replaced When a cartridge is more than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the red H ink light is off Caution Don t open Epson Status Monitor pause printing or respond to ink messages when your printer is printing T...

Page 83: ...play information about the cartridge Purchasing Ink Cartridges Use these Epson ink cartridges within six months of installing them and before the expiration date on the package Caution To ensure good results use genuine Epson ink cartridges and do not refill them Other products may cause damage to your printer not covered by Epson s warranty Ink cartridge Part number Light Light Black T059920 Ligh...

Page 84: ...s expended Leave the cartridge you need to replace installed in the printer until you have obtained a replacement Otherwise the ink remaining in the print head nozzles may dry out Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin Once you start replacing a cartridge you must complete all the steps in one session You can replace a cartridge whether the red...

Page 85: ...rom its package 7 Slide the new cartridge into its slot The side with the green circuit board goes in the front of the slot 8 Press the cartridge down until it clicks into place 9 If you need to replace any other ink cartridges repeat steps 4 through 8 10 Close the cartridge cover press down on the top until it clicks then close the printer cover Caution Don t touch the green circuit board on the ...

Page 86: ...l banding you may need to align the print head You can have the printer automatically check and align the print head or you can check and adjust it yourself Automatically Aligning the Print Head 1 Make sure the printer is turned on but not printing 2 Load at least three sheets of letter size Epson Presentation Paper Matte Photo Quality Ink Jet Paper 3 Do one of the following Windows Right click th...

Page 87: ...ear click Start Printer and Faxes right click on EPSON Stylus Photo R2400 and select Printing Preferences Select the Maintenance tab and click Print Head Alignment Mac OS X Open the Applications folder and select EPSON Printer Utility Select SP R2400 click OK and select Print Head Alignment 4 Click the Manual button then click OK You see a screen like this as the printer prints an alignment check ...

Page 88: ...nter cover closed as you clean the printer 4 If you need to clean ink out of the inside of the printer use a soft cloth to clean only the black plastic area shown below Warning Don t touch the gears or rollers inside the printer Caution Never use a hard or abrasive brush or benzine alcohol or thinner for cleaning they can damage the printer components and case Don t get water on the printer compon...

Page 89: ...printer cover Caution Be sure to remove the tape after installing the printer in its new location 4 Remove any paper from the printer then remove the roll paper holder or single sheet guide if it is installed 5 Close the output tray and the paper support 6 Repack the printer and its attachments in the original box using the protective materials that came with them Keep the printer level as you tra...

Page 90: ...90 Maintaining Your Printer ...

Page 91: ...on page 97 Printer Problems on page 98 Quality Problems on page 99 Paper Problems on page 101 Miscellaneous Problems on page 104 Uninstalling and Reinstalling Printer Software on page 105 Where To Get Help on page 106 Tip It s a good idea to check Epson s support website periodically for free updates to your printer driver Visit http support epson com Download instructions are posted for your conv...

Page 92: ...et feeder Left edge guide Printer cover Output tray extension Output tray Ink cartridge holder in home position Buttons and lights control panel Roll paper edge guide Roll paper holder IEEE 1394 FireWire port USB port Paper support closed Front path Roll paper guides ...

Page 93: ...after unloading roll paper Cancels a print job while printing H ink Moves the print head to the ink cartridge replacement position and returns it to its home position Cleans the print head Hold down the button for 3 seconds when the red H ink light is off z roll paper Prints a cutting guideline and feeds roll paper to the removal position after roll paper printing Returns roll paper to the printin...

Page 94: ...n P power On printer is turned on Flashing printer is receiving a print job printing replacing or charging ink or cleaning the print head Lights Explanation Green P power light flashes The printer is receiving a print job printing replacing or changing ink or cleaning the print head Red H ink light flashes An ink cartridge is low on ink Make sure you have a replacement cartridge then follow the st...

Page 95: ... the jammed paper Open the cover and remove any jammed or torn paper Then do one of the following Sheet Feeder or Single Sheet Guide Turn on the printer reload paper and press the paper button Roll Paper Cut off the printed portion then remove the paper see page 43 and reload it see page 21 Front Path See page 25 for instructions on loading or reloading thick media If a print job was sent to one p...

Page 96: ...a nozzle check pattern If the check page prints the problem probably lies in your software settings interface cable or computer or your software may not be installed correctly If the check page doesn t print the printer may have a problem Try the suggestions in Problems and Solutions beginning on page 97 5 Turn off the printer connect the interface cable and turn on your printer and computer Green...

Page 97: ... printer is turned on and its cable is securely connected at both ends Follow the installation steps on the Start Here sheet and make sure your system meets the requirements on page 109 Close other programs including screen savers and virus protectors and install again If you see an error message with Windows 2000 you may not have software installation privileges Contact your System Administrator ...

Page 98: ...printer won t operate properly if it s tilted or at an angle Place it on a flat stable surface Your printer makes noise when you turn it on or after it has been sitting for awhile Your printer is performing routine maintenance Printing is too slow Make sure your system meets the recommended requirements listed on page 109 You may also need to Clear space on your hard drive or run a defragmentation...

Page 99: ...mp curled or loaded face down load new paper face up Use a support sheet with special paper or try loading your paper one sheet at a time Make sure your paper meets the specifications listed in the on screen Reference Guide Use Epson papers for proper saturation and absorption of Epson inks If you use a paper not listed under the supported paper types you may see smears roller marks misting or oth...

Page 100: ...acing a cartridge If you replace an ink cartridge in the middle of a print job the quality of your printout may decline For best results check ink levels and replace cartridges if necessary before printing large or high resolution print jobs Your printout is grainy Use a higher quality paper or select a higher print quality for Windows see page 31 for Macintosh see page 39 Align the print head as ...

Page 101: ... fully you may have set the wrong paper size Press the paper button to eject the paper then select the correct paper size If it s wrinkled when it ejects the paper may be damp or too thin Load new paper Paper sheets don t feed correctly If paper doesn t feed or multiple pages feed remove it from the sheet feeder Fan the edges of the sheets reload them against the right side of the feeder and slide...

Page 102: ...elect Roll as the Source Windows or the correct size and source of Roll Paper for the Paper Size Macintosh Other settings will feed too much paper See page 43 for instructions If extra paper feeds press the z roll paper button for three seconds to rewind the paper all the way repeat if necessary If the paper light is on press the paper button Reload the paper as described on page 21 Note For certa...

Page 103: ...aper rollers 1 Remove any paper loaded in the printer s sheet feeder 2 Remove the instruction sheet from the sticky side of the cleaning sheet Caution Do not follow the loading instructions on the sheet they are not correct for your printer Follow the steps here instead 3 Position the cleaning sheet in the printer s sheet feeder as shown below Make sure the sticky side of the cleaning sheet is fac...

Page 104: ...ments on page 109 Make sure your printer is selected in the Print window or in the Macintosh Printer Setup Utility or Print Center If you re using a switch box or USB hub with your printer connect the printer directly to your computer instead The margins are incorrect Make sure the paper settings are correct for your paper size See page 28 Windows or page 33 Macintosh Choose the correct margins fo...

Page 105: ...or the Epson Reference Guide Windows 1 Click Start and select Programs or All Programs 2 Point to EPSON or EPSON Printers then select EPSON Printer Software Uninstall 3 In the next window select EPSON Stylus Photo R2400 and click OK Then follow the on screen instructions In Windows Vista when you see the User Account Control screen click Continue then go to step 4 4 Restart your computer then see ...

Page 106: ...cal Support Epson provides these technical support services Internet Support Visit Epson s support website at epson com support and select your product for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call for support please have the following information ...

Page 107: ...upplies and Accessories You can purchase genuine Epson ink and paper from an authorized Epson reseller To find the nearest reseller please call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales Technical Support for Other Photo Software Software Web site or e mail Telephone nik Multimedia supportus nikmultimedia com 619 725 3150 8 3...

Page 108: ...108 Solving Problems ...

Page 109: ...B cable Hi Speed USB 2 0 recommended 2 meter 6 5 ft max length IEEE 1394 FireWire connection an OHCI compliant IEEE 1394 port and an IEEE 1394 cable FireWire connection not supported in Windows Vista Macintosh System Requirements To use your printer and its software we recommend that your system has An Apple Mac class computer with one or more PowerPC G4 733 MHz 1 GHZ recommended PowerPC G5 or Int...

Page 110: ... room around the printer for sufficient ventilation leaving at least 3 9 inches between the back of the printer and the wall Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilted or at an angle When transporting or storing ...

Page 111: ...rk place Store ink cartridges with the bottom of the packaging facing down After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Shake an ink cartridge 4 or 5 times before removing it from its package Do not shake an ink cartridge after removing it from its package this can cause leakage Do not remove or tea...

Page 112: ...he following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the ...

Page 113: ...only in the United States or Canada conforms to the manufacturer s specifications and will be free from defects in workmanship and materials for a period of one 1 year from the date of original purchase Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer s specified usage which usage may expire before the expiration of the limited warra...

Page 114: ...or user added boards or components Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse abuse improper installation neglect improper shipping damage caused by disasters such as fire flood and lightning improper electrical cu...

Page 115: ...ing Macintosh 38 Windows 30 Canvas see Roll paper Characters incorrect 104 Checking printer 96 Cleaning print head 79 to 82 printer 88 Color management menu Macintosh 37 problems 62 settings 31 to 32 37 40 53 to 66 with color profiles 53 to 66 Color problems 62 100 ColorSync 40 Control panel 92 to 93 96 Controlling printing Macintosh 38 Windows 30 Custom profiles 62 to 66 Custom settings Macintosh...

Page 116: ...cing 82 to 86 safety instructions 84 111 Ink level checking Macintosh 83 Windows 83 Installation problems 97 Inverted image 104 J Jams paper 95 101 to 102 L Layout problems 105 Layout settings Macintosh 37 Windows 33 Letterhead 13 Light Black ink cartridge 7 83 Light Light Black ink cartridge 7 83 Lights 94 to 96 Luster photo paper 14 41 44 47 M Macintosh basic printing 33 to 38 custom printing 39...

Page 117: ...Paper 14 41 44 47 49 Premium Luster Photo Paper 14 41 44 47 49 Premium Semigloss Photo Paper 14 41 44 47 49 Preprinted paper 13 Print Center Macintosh 38 Print dialog box Windows 28 30 Print head aligning 86 to 87 cleaning 79 to 82 Print Head Alignment utility 86 to 87 Print Quality problems 99 to 100 setting 39 64 Print Settings menu Macintosh 36 Printer cable 109 check 96 cleaning 88 control pan...

Page 118: ...ing 97 photo 8 reinstalling 106 summary 8 uninstalling 105 to 106 Source setting 20 26 29 45 50 Support 106 to 107 System requirements 109 T Technical support 106 to 107 Testing printer 96 Text Image setting 29 Text setting 29 Thick paper setting 37 99 Transporting printer 89 Troubleshooting 91 to 107 Type setting Windows 29 41 44 U Uninstalling software 105 to 106 USB 97 104 109 Utilities Auto No...

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Epson R2400 - Stylus Photo Color Inkjet Printer, User Manual

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Summary of Contents for R2400 - Stylus Photo Color Inkjet Printer

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