Specifications
75
3.8 When the external plastic case has been scratched or abused.
3.9 When damages resulted from inappropriate tests, installation, maintenance or adjustments.
The warranty does not extend to accessories (lids, covers, trays) or replenishing supplies and
consumables (ink cartridges, toner, ink ribbons, batteries, photosensitive units, knobs, print heads,
lamps), which, due to their nature, must be regularly purchased through authorized dealers.
4. How to Obtain Warranty Service
Please refer to the user documentation to ensure that the product settings have been properly set and to
perform the diagnostic tests indicated therein. Furthermore, in order for the unit to operate optimally,
always use original Epson supplies and consumables.
To obtain warranty service, the purchaser may take the product to any Authorized Epson Service
Center, along with proof of purchase, or call any of the Epson Technical Assistance Centers (see
country list starting on page 76).
Upon calling an Authorized Epson Service Center, the purchaser will be asked to provide the product
model and serial numbers, and may be asked to provide information on the location and the date of
purchase (the warranty is only valid in the country of purchase).
If there are no Authorized Service Centers in your area, call the Technical Assistance Center for service
referral.
5. Responsibilities of Purchaser
The purchaser is responsible for the safety of all confidential and proprietary information stored on the
product, as well as for recovery backup files in case of damage. Any activity related with the
re-installation or resetting of the software that was delivered with the equipment, will be billed to the
purchaser at the rates in effect at the Epson Service Center. This also applies if the failure was the result
of a defect in the purchaser’s proprietary software or of a computer “virus”.
In order to obtain on-site service, the latter will be required to provide: access to the product; an
appropriate working area; access to electrical facilities; access to the resources that may be necessary for
the installation, repair or maintenance of the unit; a safety environment for Epson staff and their work
tools.
6. Limited Warranty Coverage
Technical Support Service
Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer
to the documentation included with your product. If you do not find the solution to your problem,
visit Epson’s website at:
www.latin.epson.com
or call the local Epson office or an authorized dealer.
Product
Model
Coverage
Conditions
Projector
PowerLite
Two years
Service center
