5-8
Maintenance and Troubleshooting
Software Operation Problems. . . . . page 5-16
Scanning Problems . . . . . . . . . . . . . . page 5-17
See the table in “Error Indicator” on page 5-8 first. If this does not
help you solve your problem, go to the category for the type of
problem you have, then look for the problem description.
The online
Color Guide
also provides versatile tips and other
information helpful for problem-solving.
Note:
If some settings appear dimmed in EPSON TWAIN, they cannot be
selected because of the capability of your scanner or your choice of other
settings.
If you cannot solve a problem after reading and following the
information in this section, contact your dealer or a qualified
customer support person for assistance.
Error Indicator
If an error occurs, the scanner stops and the light
shows the type
of error.
Command error
The scanner has received incorrect commands from your
scanning software.
Color of light
Pattern of light
Error type
Red
On
Flashing
Flashing
