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Solve Problems
If you have a problem using your printer, check these sections for guidance in diagnosing and
solving the problem:
Check for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to your printer
software (website available only in Spanish and Portuguese).
With Windows, you can manually update the software by selecting
Driver Update
on the
Maintenance
tab in the printer settings window. You can also click
or
Start
, select
All
Programs
or
Programs
, select
EPSON
, select
EPSON L800 Series
, and click
Driver Update
.
Problem-solving Tools
You can often diagnose problems with your printer by checking the status of lights on the control
panel.
If the lights do not help you solve your problem, check for additional solutions.
If you need to determine if the printer is operating properly, run a printer check.
Check the Lights on Your Product
Power
button
and light
Ink button
and light
Paper
button
and light