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In most cases, you do not need to uninstall your product software before re-installing it. However,
you can download the Uninstall Center utility from the Epson support website to uninstall your
product software as described here.
Note:
If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstall Center utility, visit the Epson download site at
global.latin.epson.com/Soporte.
2. Follow the instructions on the screen to install the
Uninstall Center
.
3. Quit all applications currently running on your Mac.
4. Double-click the
Uninstall Center
icon.
5. Select the checkbox for each software program you want to uninstall.
6. Click
Uninstall
.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the
Start Here
sheet for instructions.
Note:
If you uninstall the printer driver and your product name remains in the Print & Fax or Print &
Scan window, select your product name and click the
–
(remove) icon to remove it.
Get More Help
If you need additional help with your printer or its software, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for your L800 printer for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions (site available in Spanish and Portuguese only).
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
•
Product name (L800)
•
Product serial number (located on the back of the product)
•
Proof of purchase (such as a store receipt) and date of purchase
•
Computer configuration
•
Description of the problem
Country
Telephone Number
Argentina
(54 11) 5167-0300