Epson L455 User Manual Download | Manualshive

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Paper Feeding Problems
Paper Jam Problems
Paper Ejection Problems

Parent topic:

Solving Problems

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side

and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guide.

• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.

• If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load

more than the recommended number of sheets.

• If paper jams when you print on both sides of the paper, try loading fewer sheets.

• Make sure your paper meets the specifications for your product.

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.

• Load paper in the sheet feeder printable side up.

• Do not load paper with holes punched in it.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems
Paper Loading Capacity

Related topics

Paper Jam Problems

If you have problems with paper jams, try these solutions:

1. Cancel the print job from your computer, if necessary.

2. Gently pull out any jammed paper from the output tray and sheet feeder.

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Summary of Contents for L455

Page 1: ...L455 User s Guide ...

Page 2: ......

Page 3: ...g the Power Off Timer Setting OS X 20 Epson Connect Solutions for Smartphones Tablets and More 22 Using Epson Email Print 22 Using the Epson iPrint Mobile App 22 Using Google Cloud Print 23 Using AirPrint 24 Wi Fi Networking 25 Wi Fi Infrastructure Mode Setup 25 Selecting Wireless Network Settings From the Control Panel 26 Wi Fi Direct Mode Setup 28 Enabling Wi Fi Direct Mode 29 Wi Fi Protected Se...

Page 4: ...es 53 Paper Type Settings Copying 54 Paper Size Settings Copying 55 Copying Options 55 Printing from a Computer 57 Printing with Windows 57 Selecting Basic Print Settings Windows 57 Print Quality Options Windows 60 Multi Page Printing Options Windows 60 Selecting Double sided Printing Settings Windows 60 Double sided Printing Options Windows 62 Selecting Additional Layout and Print Options Windows...

Page 5: ... Printing Preferences OS X 84 Printing Your Document or Photo OS X 85 Checking Print Status OS X 85 Cancelling Printing Using a Product Button 86 Scanning 87 Starting a Scan 87 Starting a Scan Using the Product Control Panel 87 Changing Default Scan Button Settings 89 Starting a Scan Using the Epson Scan Icon 89 Starting a Scan from a Scanning Program 91 Selecting Epson Scan Settings 93 Scan Modes...

Page 6: ...canning Special Projects 128 Scanning to a PDF File 128 Restoring Photo Colors as You Scan 131 Using Memory Cards With Your Product 133 Inserting a Memory Card 133 Memory Card Types 134 Memory Card File Specifications 134 Removing a Memory Card 135 Printing from a Memory Card 136 Viewing and Printing Individual Photos 136 Selecting Print Settings for Photos Displayed on the LCD Screen 137 Print Se...

Page 7: ...ng 166 Cleaning the Print Head Using the Product Control Panel 166 Cleaning the Print Head Using a Computer Utility 168 Ink Tube Flushing 171 Flushing the Ink Tubes Using a Computer Utility 171 Print Head Alignment 173 Aligning the Print Head Using the Product Control Panel 173 Aligning the Print Head Using a Computer Utility 175 Cleaning the Paper Path 177 Cleaning and Transporting Your Product 1...

Page 8: ...roblems 193 Paper Feeding Problems 194 Paper Jam Problems 194 Paper Ejection Problems 195 Solving Problems Printing from a Computer 195 Nothing Prints 196 Product Icon Does Not Appear in Windows Taskbar 197 Printing is Slow 197 Solving Page Layout and Content Problems 198 Inverted Image 199 Too Many Copies Print 199 Blank Pages Print 199 Incorrect Margins on Printout 200 Border Appears on Borderle...

Page 9: ...anned Image Colors Do Not Match Original Colors 211 Scan Area is Not Adjustable in Thumbnail Preview 212 Scanned Image Edges are Cropped 212 Solving Memory Card Problems 212 Memory Card Does Not Fit Into a Slot 212 Cannot View or Print Photos from a Memory Card 212 Cannot Transfer Photos To or From a Memory Card 213 Message Appears Prompting You to Reset Ink Levels 213 When to Uninstall Your Produ...

Page 10: ...cal Specifications 225 Environmental Specifications 225 Interface Specifications 225 Safety and Approvals Specifications 226 Notices 227 Trademarks 227 Copyright Notice 227 A Note Concerning Responsible Use of Copyrighted Materials 228 Default Delay Times for Power Management for Epson Products 228 Copyright Attribution 228 10 ...

Page 11: ...L455 User s Guide Welcome to the L455 User s Guide For a printable PDF copy of this guide click here 11 ...

Page 12: ... Google Cloud Print Using AirPrint Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and the power light 2 The home button 3 The LCD screen 4 The arrow buttons and t...

Page 13: ... squeeze the release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button 3 Press the ar...

Page 14: ...he arrow buttons to select a language and press the OK button 6 Press the home button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics 14 ...

Page 15: ...Product Parts Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 15 ...

Page 16: ... 2 Scanner glass 3 Control panel 4 Memory card slot 5 Memory card access light Parent topic Product Parts Locations Related topics Loading Paper Placing Originals on the Product Using Memory Cards With Your Product 16 ...

Page 17: ...Product Parts Inside 1 Scanner unit 2 Print head in home position 3 Ink tank unit 4 Ink tubes 5 Ink tanks Parent topic Product Parts Locations Related topics Refilling Ink 17 ...

Page 18: ...duct s energy efficiency Changing the Power Off Timer Setting From the Control Panel Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting OS X Parent topic Product Basics Changing the Power Off Timer Setting From the Control Panel You can use the product s control panel to change the time period before the printer turns off automatically 1 Press the home button if nece...

Page 19: ...t the product to automatically turn off when it is not in use Then press the OK button 6 Press the home button to exit Parent topic The Power Off Timer Changing the Power Off Timer Setting Windows You can use the printer software to change the time period before the printer turns off automatically 1 Access the Windows Desktop right click the product icon in the Windows taskbar and select Printer S...

Page 20: ...ically turn off when it is not in use 4 Click Send 5 When you see the time you selected listed as the Current Printer Setting click OK Parent topic The Power Off Timer Changing the Power Off Timer Setting OS X You can use the printer software to change the time period before the printer turns off automatically 20 ...

Page 21: ...t Options Supplies Select Utility and select Open Printer Utility 2 Select Printer Settings You see this window 3 Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting 4 Click Apply 5 Close the Printer Settings window Parent topic The Power Off Timer 21 ...

Page 22: ...ly to learn more about Email Print check compatibility and get detailed setup instructions 3 Send an email with attachments to your product s Email Print address Note Both the email and any attachments print by default You can change these printing options by logging into your Epson Connect account Parent topic Epson Connect Solutions for Smartphones Tablets and More Using the Epson iPrint Mobile ...

Page 23: ...Select the Google Cloud Print Services option Note If you don t see the Google Cloud Print Services option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A sepa...

Page 24: ...test version of iOS and from your Mac running OS X 10 7 or later 1 Set up your product for wireless printing as described in this manual See the link below 2 Connect your Apple device to the same wireless network that your product is using 3 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics 24 ...

Page 25: ...inting a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 25 ...

Page 26: ...ll your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your...

Page 27: ...down arrow buttons to scroll through characters Then press the right arrow button to move to the next character To switch between ABC uppercase abc lowercase or 123 numbers and symbols press the home button To delete characters press the left arrow When you finish entering characters press the OK button 6 If you want to print a network setup report press the start button Otherwise press the stop b...

Page 28: ...int mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Internet...

Page 29: ...Press the home button if necessary 2 Press the arrow buttons to select Wi Fi Setup and press the OK button You see this screen 3 Press the arrow buttons to select Wi Fi Direct Setup and press the OK button 4 Press the down arrow button then press the OK button to change the Wi Fi Direct password Note If you have already connected devices or computers to your product via Wi Fi Direct they will be d...

Page 30: ...own arrow buttons to scroll through characters Then press the right arrow button to move to the next character To switch between ABC uppercase abc lowercase or 123 numbers and symbols press the home button To delete characters press the left arrow When you finish entering characters press the OK button 6 Press the OK button 30 ...

Page 31: ...n Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no...

Page 32: ...lect Wi Fi Setup and then press OK 4 Press the up or down arrow button select Push Button Setup WPS and press OK 5 Follow the instructions on the LCD screen to complete WPS setup Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home bu...

Page 33: ... press the OK button You see this screen 4 Press the start button to print the network status sheet Press the stop button if you want to cancel the operation Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi Networking 33 ...

Page 34: ...er or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi c...

Page 35: ...on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts When to Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name an...

Page 36: ...ou see this screen 3 Press the left or right arrow buttons to select Disable Wi Fi and press the OK button 4 Press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections 36 ...

Page 37: ...Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 37 ...

Page 38: ...r stopper on the end Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 5 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 38 ...

Page 39: ...ge first against the right side and beneath the line on the left edge guide 7 Slide the edge guide against the paper but not too tightly 8 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 39 ...

Page 40: ...rrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Available Epson Papers Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 40 ...

Page 41: ...ll out the output tray and open the paper stopper on the end 4 Slide the edge guide left 5 If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 41 ...

Page 42: ...e side up and short edge first against the right side 7 Slide the edge guide against the paper but not too tightly 8 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 42 ...

Page 43: ... the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Available Epson Papers Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 43 ...

Page 44: ...3 Pull out the output tray and open the paper stopper on the end 4 Slide the edge guide left 44 ...

Page 45: ...ghtly 7 Flip the feeder guard back Always follow these envelope loading guidelines If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin Parent topic Loading Paper 45 ...

Page 46: ...20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Plain paper Legal 8 5 14 inches 1 sheet 216 356 mm Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Based on 20 lb...

Page 47: ...er 8 5 11 inches S041111 100 216 279 mm Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 20 20 S041809 50 S042038 100 Letter 8 5 11 inches S041141 20 216 279 mm S041649 50 S041271 100 Epson Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 Epson Ultra...

Page 48: ... S041568 50 Paper Matte Double sided 216 279 mm Epson Ultra Premium Presentation Letter 8 5 11 inches S041341 50 Paper Matte 216 279 mm Epson Photo Quality Self adhesive A4 8 3 11 7 inches S041106 10 Sheets 210 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Note Paper media availability varies by country Parent topic Loading Paper Borderless Paper Type Com...

Page 49: ...tion Paper Matte Epson High Quality Ink Jet Paper Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation...

Page 50: ...ng surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner 5...

Page 51: ...s on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning 51 ...

Page 52: ...opy color or black and white documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the product 2 Load the paper you want to print on in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Copy and press the OK button You see this screen 5 To print more than one copy press the up and down ...

Page 53: ...he print settings press the down arrow button and select the necessary settings 9 When you are ready to copy press the start button Note To cancel copying press the stop button Parent topic Copying Related topics Placing Originals on the Product Loading Paper Selecting Print Settings for Copies You can change the settings used for printing copies 1 Press the arrow button shown on the screen displa...

Page 54: ...lect the setting you want and press the left or right arrow button to select the option you want for the setting 3 When you finish selecting settings press the OK button Paper Type Settings Copying Paper Size Settings Copying Copying Options Parent topic Copying Paper Type Settings Copying Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain pape...

Page 55: ...ote You can copy on these paper sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Parent topic Selecting Print Settings for Copies Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Description ...

Page 56: ...ercentage you select as the Custom Size setting Custom Size 25 to 400 Sizes the copy at the selected percentage unless you select Auto Fit as the Reduce Enlarge setting Paper Type Plain Paper Adjusts printer settings for the selected paper type Photo Paper Quality Standard Quality Provides good quality for most copies Draft Provides lower quality for draft copies Density Various levels Adjusts the...

Page 57: ...X Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Ext...

Page 58: ... utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 58 ...

Page 59: ...e pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 11 To print multiple copies and arrange their print order select the Copies options 12 To reduce noise during printing when you select Plain Paper Bright White Paper select Quiet Mode printing will be slower 13 To preview your job b...

Page 60: ...vailable options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic ...

Page 61: ...our double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side 2 Click the Settings button You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the sc...

Page 62: ...nting Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows 62 ...

Page 63: ... size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the follo...

Page 64: ...d Delete button to create your own watermark and click the Settings button to customize the watermark Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows I...

Page 65: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Page 66: ...eadability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print q...

Page 67: ...date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options ta...

Page 68: ...k on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 68 ...

Page 69: ...cess the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button 69 ...

Page 70: ...Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems Page R...

Page 71: ...fine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Photo W...

Page 72: ...s Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 72 ...

Page 73: ...em as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer sett...

Page 74: ...you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Sof...

Page 75: ...eature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS ...

Page 76: ...ou want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expan...

Page 77: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 77 ...

Page 78: ...eck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 78 ...

Page 79: ...ings OS X Print Quality Options OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good quality and print speed Fine For text...

Page 80: ... settings from the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting You can also select a custom setting to create a custom paper size 2 Select the orientation of your document or photo as show...

Page 81: ...arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the ...

Page 82: ...rint window Note The available settings on the Color Options menu depend on the option you selected on the Color Matching menu 4 Select one of the available options Color Matching and Color Options OS X Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus 82 ...

Page 83: ... Photo Improves the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an i...

Page 84: ... Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Warning Notifications Lets you choose whether or not to receive warning notifications from the printer softwa...

Page 85: ...ecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job and control printing 1 Click the printer icon when it appears in the Doc...

Page 86: ...To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing from a Computer 86 ...

Page 87: ...pics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your co...

Page 88: ...omputer Note This works with MAPI type email such as Microsoft Outlook Windows Live Mail Mac Mail and Entourage but not web based email such as Gmail To PC WSD lets you manage network scanning in Windows 8 x Windows 7 or Windows Vista English only Note To use this feature you must first set up WSD Web Services for Devices on the computer you want to scan to 5 Press the arrow buttons to select how ...

Page 89: ...r 2 Open the Scanner Windows or Select Scanner OS X drop down list and select your product if necessary 3 Click Make Job Settings 4 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting...

Page 90: ...en the Applications folder open the Epson Software folder and double click the EPSON Scan icon You see an Epson Scan window like this Parent topic Starting a Scan Related topics Selecting Epson Scan Settings 90 ...

Page 91: ...ogram You can start Epson Scan from a scanning program to select scan settings scan and open the scanned image in the program 1 Open your scanning program and select its scanning option See your scanning program help for instructions 91 ...

Page 92: ...you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Epson Scan window like this 92 ...

Page 93: ...canning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Full Auto Mode This mode automatically detects the type of content you are scanning selects settings for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You can al...

Page 94: ...an Settings Scanning in Full Auto Mode When you scan in Full Auto Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select various image adjustment options before you scan if necessary 1 Start Epson Scan and select Full Auto Mode as the Mode...

Page 95: ...You see this window 95 ...

Page 96: ...o change the scanned file settings click File Save Settings 3 Click Scan Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecti...

Page 97: ...her features and then correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it i...

Page 98: ...You see this window 2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 98 ...

Page 99: ...e area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save se...

Page 100: ... the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 100 ...

Page 101: ...review image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 101 ...

Page 102: ...a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 102 ...

Page 103: ...ee icon 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Home Mode Available Image Adjustments Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Doc...

Page 104: ... and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use i...

Page 105: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 105 ...

Page 106: ...file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size Parent topic Scanning in...

Page 107: ...scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting You see this window 107 ...

Page 108: ...an scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Scan Resol...

Page 109: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 109 ...

Page 110: ...ed marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other...

Page 111: ...ghtness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you ...

Page 112: ...You see this window 112 ...

Page 113: ...nt to use Before making adjustments click the image or scan area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your...

Page 114: ...can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific image Adjustments settings for a scanned image Just be sure to click inside the scan area befo...

Page 115: ...1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 115 ...

Page 116: ... scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 116 ...

Page 117: ...e All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment sett...

Page 118: ... can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settin...

Page 119: ...s you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you nee...

Page 120: ...ppears on your preview image proportioned for the size you selected 3 Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it 120 ...

Page 121: ...e of the scanned file The marquee only indicates the area of the image that will be scanned 4 To create a scanned image size that is not available in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size 121 ...

Page 122: ...nail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected If the Thumbnail checkbox is selected clicking the Preview button opens a thumbnail preview Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually If the Thumbnail...

Page 123: ...e amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 150 dp...

Page 124: ...ntrol how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders 124 ...

Page 125: ...ptional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when mult...

Page 126: ...ow Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi TIFF format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X you can scan with your product using an image editing application such as Image Capture 1 Open an image editi...

Page 127: ...l if available Select any other available scan settings as necessary 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan Your scanned file is saved in the folder you selected Available Scan Settings OS X Image Capture 127 ...

Page 128: ...he preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Parent topic Scanning with OS X Using Image Capture Scanning Special Projects Your product s scanning software offers various options to ...

Page 129: ...n you finish selecting all your settings click Scan You see the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 9 Click OK 129 ...

Page 130: ... bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the PDF file in the s...

Page 131: ...can mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your sc...

Page 132: ...Related topics Selecting Epson Scan Settings 132 ...

Page 133: ... one memory card at a time into a memory card slot on your product 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly 1 Memory card access light Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory car...

Page 134: ...y Card Types You can insert these types of memory cards in your product Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it SDXC SDHC SD miniSDHC miniSD microSDXC microSDHC microSD Parent topic Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specificatio...

Page 135: ...sure the memory card access light is not flashing 1 Memory card access light 2 If your product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer Windows Explorer or File Explorer utility Then right click the name of your memory card listed as a removable disk and select Eject OS X Drag the removable disk icon for your memory card from the...

Page 136: ...for printing as you view them on the LCD screen 1 Press the home button if necessary 2 Press the arrow buttons to select Print Photos and press the OK button The first photo on your memory card is displayed 3 Press the arrow buttons to scroll through your photos to display one that you want to view or print 4 Press the arrow buttons to select one or more copies of the photo up to 99 5 To view addi...

Page 137: ...te To cancel printing press the stop button Parent topic Printing from a Memory Card Related tasks Selecting Print Settings for Photos Displayed on the LCD Screen Selecting Print Settings for Photos Displayed on the LCD Screen You can change the settings used for printing photos displayed on the LCD screen 1 Press the arrow button shown on the screen displaying the current print settings 137 ...

Page 138: ...ant for the setting 3 When you finish selecting settings press the OK button Parent topic Printing from a Memory Card Related references Print Setting Options Photo Mode Print Setting Options Photo Mode Select these print settings options when printing photos displayed on the LCD screen Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have...

Page 139: ...set up your product s file sharing settings Caution Remove the memory card before you change this setting or you may lose data from the memory card Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card 1 Press the left or right arrow buttons to select Setup and press the OK button 2 Press the left or right arro...

Page 140: ...ive icon on your desktop or computer window select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD icon 4 Select the folder that contains your photos 5 Drag the photos you want to transfer to the desired folder on your computer or on your memory card Note Your product s LCD screen does not update to display new photos t...

Page 141: ...ed Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide rule or narrow rule notebook paper and graph paper 1 Load plain paper in either Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Press the home button if necessary 3 Press the left or right arrow buttons select Personal Stationery and press the OK button 141 ...

Page 142: ...Music Paper Note View the images for each option to preview the design layout 6 When you see a message asking you to load paper press the OK button 7 To print more than one sheet press the up or down arrow buttons to select the number up to 99 8 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related topic...

Page 143: ...er Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm size 2 Insert a memory card into your product s memory card slot 3 Press the home button if necessary 4 Press the left or right arrow button select Personal Stationery and press the OK button 5 Press the left or right arrow button select Writing Papers and press the OK button 143 ...

Page 144: ...o load paper press the OK button 10 To print more than one sheet press the up or down arrow to select the number up to 99 11 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related tasks Inserting a Memory Card Related topics Loading Paper Printing Calendar Pages You can create and print a weekly or monthl...

Page 145: ... button select Calendar and press the OK button 5 Press the left or right arrow button and press the OK button to select one of the following settings Weekly prints a Sunday to Saturday week long calendar with hourly divisions Monthly prints a monthly calendar for a chosen month and year Note View the images for each option to preview the design layout 145 ...

Page 146: ... 8 When you see a message asking you to load paper press the OK button 9 To print more than one sheet press the up or down arrows to select the number up to 99 10 When you are ready to print press the start button Note To cancel printing press the stop button Parent topic Printing Personalized Projects Related topics Loading Paper 146 ...

Page 147: ...ectly measure the ink levels in the tanks instead it estimates the amount of ink remaining by internally monitoring ink usage The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to the instructions in this manual As a precaution perform regular visual inspections of the ink tanks to ensure ink levels do no fall below the lower line Continued use of...

Page 148: ...om temperature for at least three hours before using it Store ink bottles in a cool dark place Store the ink bottles in the same environment as the product When storing or transporting an ink bottle after removing its seal do not tilt the bottle and do not subject it to impacts or temperature changes Otherwise ink may leak even if the cap on the ink bottle is tightened securely Be sure to keep the...

Page 149: ...h Windows Checking Ink Levels with OS X Disabling Special Offers with Windows Parent topic Refilling Ink Related tasks Refilling the Ink Tanks Checking Ink Levels with Windows A low ink reminder appears if you try to print when ink is low and you can check your ink levels at any time using a utility on your Windows computer 1 To check your ink levels access the Windows Desktop and double click the...

Page 150: ...nued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels Checking Ink Levels with OS X You can check your ink levels using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and sele...

Page 151: ... The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks To confirm the actual remaining ink visually check the ink levels in the ink tanks Continued use of the product when the ink level is below the lower line on the tank could damage the product Parent topic Check Ink Levels 151 ...

Page 152: ...You may see the Epson Special Offers screen every time you print if your computer is connected to the Internet Select Do not display this message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences 152 ...

Page 153: ...You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Promotional offers not available in Latin America Parent topic Check Ink Levels 153 ...

Page 154: ...r type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This process is carried out the first time you turn on the printer and guarantees better performance Do not load paper before refilling the ink tanks Ink Bottle Part Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you purchase...

Page 155: ...s on but not flashing 4 If you see a message on the LCD screen indicating for you to reset the ink levels note the ink tanks that need refilling and press the OK button Otherwise select Setup Maintenance Reset Ink Levels and press the start button 5 Unhook the ink tank unit from the product and lay it down Note Do not pull on the ink tubes 6 Open the ink tank unit cover then remove the ink tank s ...

Page 156: ...off the tip of the bottle cap but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later if necessary Then remove the cap remove the seal from the bottle and replace the cap on the bottle Note Make sure the color of the ink bottle matches the ink color you want to refill Caution Install the bottle cap tightly otherwise ink may leak 156 ...

Page 157: ... the correct color ink up to the upper line on the ink tank 9 If any ink remains in the ink bottle after filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 157 ...

Page 158: ...10 Place the cap securely on the ink tank 11 Repeat the previous steps as necessary for each ink color you need to refill 12 Close the ink tank unit cover 158 ...

Page 159: ... select and reset the ink levels of the ink tanks you refilled Note You can reset the ink levels even if you did not fill the ink tank to the upper line However the low ink alert system may not accurately report remaining ink Parent topic Refilling Ink Related concepts Purchase Epson Ink 159 ...

Page 160: ...Nozzle Check Print Head Cleaning Ink Tube Flushing Parent topic Adjusting Print Quality Related tasks Refilling the Ink Tanks Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic Print Head Maintenance Checking the Nozzles Using the Product Control Pa...

Page 161: ...You see this screen 5 Press the OK button 6 Press the start button After the nozzle pattern prints you see this screen 161 ...

Page 162: ...rint head needs cleaning 8 Do one of the following If there are no gaps select No and press the OK button Press the stop button to exit If there are gaps or the pattern is faint select Yes and press the OK button to continue 9 Select Yes and press the OK button to clean the print head 162 ...

Page 163: ...d Nozzle Check Related tasks Cleaning the Print Head Using the Product Control Panel Refilling the Ink Tanks Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the ...

Page 164: ...You see a window like this 4 Click Print 164 ...

Page 165: ...rn to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 165 ...

Page 166: ...he Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Press the arrow butto...

Page 167: ...select Head Cleaning and press the OK button The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished You see this screen Caution Never turn off the product during a cleaning cycle or you may damage it 167 ...

Page 168: ...oduct Control Panel Refilling the Ink Tanks Related topics Loading Paper Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Access the Windows Desktop and right click the product icon in the ...

Page 169: ...g cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it Caution Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 169 ...

Page 170: ... If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 3 times turn off the product and wait at least 12 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson 170 ...

Page 171: ...ects the service life of the ink pads by causing them to reach their capacity sooner Contact Epson to purchase replacement ink pads before they reach the end of their service life When the ink pads reach the end of their service life the product stops printing and you must contact Epson for support Flushing the Ink Tubes Using a Computer Utility Parent topic Print Head Maintenance Related tasks Re...

Page 172: ... Printer Utility 2 Click the Power Ink Flushing button You see a window like this 3 Follow the on screen instructions to flush the ink tubes 4 When you finish flushing the ink tubes turn off the product and wait at least 12 hours before printing 5 Print a document and check the print quality If the print quality did not improve contact Epson for support Parent topic Ink Tube Flushing 172 ...

Page 173: ... Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Press the arrow buttons to select Setup and press the OK button 4 Press the arrow buttons to select Maintenance ...

Page 174: ...You see this screen 6 Press the start button to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see this screen 7 Press the OK button 174 ...

Page 175: ...ows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select...

Page 176: ...hoosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Related topics Loading Paper 176 ...

Page 177: ...2 Use the product control panel to make a copy but without placing a document on the scanner glass Note Make sure there is no dust or stains on the scanner glass or document cover 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Loading Paper Copying 177 ...

Page 178: ...plug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 6 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical clea...

Page 179: ...nter Do not carry the product by its control panel this may damage the product 1 Turn off the product 2 Lift up the scanner unit and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move then turn the product off again 3 Secure the print head to the case with tape Caution Do not place tape on the white flat cable in...

Page 180: ...d gently pushing the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product 10 Unhook the ink tank unit and lay it down then check to make sure that the ink tank caps are installed securely 180 ...

Page 181: ...hioning around the product Keep the product level during transportation Be sure to remove the tape from the print head before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 181 ...

Page 182: ... Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at global latin epson com Soporte website available in Spanish and Portuguese only Windows Your printer software automatically checks for updates You can also manually update the software by selecti...

Page 183: ... off and back on again W 11 An ink pad is nearing the end of its service life Contact Epson for support To continue printing press the start button I 22 To establish a wireless connection using an access point press the button on the access point or click the button on the access point s wireless settings screen displayed on your computer screen I 23 Enter the PIN code displayed on the LCD screen ...

Page 184: ... determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button if necessary 4 Press the arrow buttons to select Setup and press the OK button 5 Press the arrow buttons to select Maintenance and press the OK button You see this screen 6 Press the OK button 7 Press the start button 184 ...

Page 185: ... Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Ali...

Page 186: ...m to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button You see this screen 3 Press the arrow buttons to select Restore Default Settings and press the OK button You see this screen 186 ...

Page 187: ...s Parent topic Solving Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink check these explanations The first time you fill the tanks with ink the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on Your product is finish...

Page 188: ...es If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Control Panel Setup Problems If you have problems setting up the...

Page 189: ...ge of your 2 4GHz router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to s...

Page 190: ...less Network Settings From the Control Panel Connecting to a New Wi Fi Router Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel Check if your network name SSID contains non ASCII characters Your product cann...

Page 191: ...Check your Mac documentation for instructions Parent topic Solving Network Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the network settings are correct If the network st...

Page 192: ... you restarted your computer after installing the product software Make sure the Event Manager program is not being blocked by your firewall or security software If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan exit Epson Scan wait a few secon...

Page 193: ...t Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving...

Page 194: ... not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets Make sure your paper meets the specifications for your product For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Do not load paper with hol...

Page 195: ...on Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type s...

Page 196: ...talled print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select S...

Page 197: ...ng Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Extended Settings button 5 Select Enable EPSON Status Monitor 3 then click OK 6 Click the Monitoring Preferences button 7 Click the checkbox for the option that adds the shortcut icon to the taskbar 8 Click OK to close the open program windows Parent topic Solving Problems Printing from a Compute...

Page 198: ...ck the Maintenance tab select Extended Settings and select the following settings Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Solving Pag...

Page 199: ...re that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your prin...

Page 200: ...re your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderl...

Page 201: ...s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under H...

Page 202: ...Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Print Layout Options OS X Related topics Loading Paper Slanted Printout If your printouts are slanted try these solutions Slide the edge guide against the edge of the paper Select a higher print quality setting in your printer software Turn off any high spe...

Page 203: ...dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product softwa...

Page 204: ... the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Make sure the ink has dried before reloading the paper to print on the other side Run a nozzle check to see if any of the ...

Page 205: ...of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Cleaning the Paper Path Refilling the Ink Tanks Related topics Loading Paper Grainy Pr...

Page 206: ...est possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors try these solutions ...

Page 207: ...ftware does not operate correctly try these solutions Make sure your computer has adequate memory and meets the system requirements for your operating system Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalli...

Page 208: ...e correct Connection setting is selected then click the Test button Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Parent topic Solving Scanning Problems Related tasks Scanning with OS X Using Image Capture Related topics Starting...

Page 209: ...nts Office Mode Available Image Adjustments Professional Mode Related tasks Selecting a Scan Size Home Mode Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recomm...

Page 210: ...ions Adjust these Epson Scan settings if available and try scanning again Select the Unsharp Mask setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external lig...

Page 211: ...s the preview image for faces the sky and other features and then correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect the Auto Photo Orientation setting and scan again Parent topic Solving Scanned Image Quality Problems Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on yo...

Page 212: ...ou have problems using memory cards with your product Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card Cannot Transfer Photos To or From a Memory Card Parent topic Solving Problems Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot do not force it in You may need to use an adapter with your memory card Parent topic Solving Memor...

Page 213: ...sure that the file sharing setting for your product is set correctly Parent topic Solving Memory Card Problems Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen to reset the ink levels refill all of the ink tanks or the ink tanks indicated on the LCD screen select the colors that you refilled on the LCD screen then press the start button to reset the ink leve...

Page 214: ...lick OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 or Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Un...

Page 215: ... the checkbox for each software program you want to uninstall 8 Click Uninstall 9 Follow the on screen instructions to uninstall the software 10 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove icon ...

Page 216: ...hen call Country Telephone Argentina 54 11 5167 0300 0800 288 37766 Bolivia 800 100 116 Brazil State capitals and metropolitan areas 4003 0376 Other areas 0800 880 0094 Chile 56 2 2484 3400 Colombia Bogota 57 1 523 5000 Other cities 018000 915235 Costa Rica 800 377 6627 Dominican Republic 1 888 760 0068 Ecuador 1 800 000 044 El Salvador 800 6570 Guatemala 1 800 835 0358 Honduras 800 0122 Code 8320...

Page 217: ...its wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit global latin epson com or call your nearest Epson sales office website available ...

Page 218: ...ctrical Specifications Environmental Specifications Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at global latin epson com Soporte ...

Page 219: ...pecifications Printing Specifications Paper path Sheet feeder top entry Sheet feeder capacity Paper stack up to 0 4 inch 11 mm thick 17 lb 64 g m2 to 24 lb 90 g m2 paper Legal and user defined paper sizes 1 sheet at a time Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson c...

Page 220: ...m Paper types Plain paper and paper distributed by Epson Weight 17 lb 64 g m2 to 24 lb 90 g m2 Paper thickness 0 003 inch 0 08 mm to 0 004 inch 0 11 mm Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note Depending on the paper type print quality may decline in the ...

Page 221: ... sheets 1 Top margin 0 12 inch 3 mm minimum 2 Side margins 0 12 inch 3 mm minimum 3 Bottom margin 0 12 inch 3 mm minimum Envelopes 1 Left margin 0 12 inch 3 mm minimum 2 Top margin 0 20 inch 5 mm minimum 221 ...

Page 222: ...olor 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic Technical Specifications Ink Specifications Note This product was originally designed to work with genuine ...

Page 223: ...Magenta Yellow Ink life For best results use up ink within 6 months of removing the seal from an ink bottle Temperature Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Ink freezes at 5 F 15 C Ink thaws and is usable after 2 hours at 77 F 25 C Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WEP 64 128 bit WPA2 PSK ...

Page 224: ...mat DCF DCF Design Rule for Camera File system version 1 0 or 2 0 compliant All card types standard version compliant Voltage requirements 3 3 V Parent topic Technical Specifications Dimension Specifications Height Stored 5 7 inches 145 mm Printing 11 inches 279 mm Width Stored 19 inches 482 mm Printing 19 inches 482 mm Depth Stored 11 8 inches 300 mm Printing 20 8 inches 528 mm Weight 9 9 lb 4 5 ...

Page 225: ...V model 0 3 A Power consumption Standalone copying Approximately 13 W ISO IEC24712 Ready mode Approximately 5 0 W Sleep mode Approximately 1 5 W Power off mode Approximately 0 3 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity Operating 20 to 80 RH without condensation Stora...

Page 226: ...ifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B Parent topic Technical Specifications 226 ...

Page 227: ...y and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation T...

Page 228: ...es for Power Management for Epson Products Copyright Attribution Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as bro...

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