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• If there are gaps or the pattern is faint, click

Clean

to clean the print head again.

If quality still does not improve after cleaning the print head 3 times, flush the ink tube.

Parent topic:

Print Head Cleaning

Related concepts

Print Head Nozzle Check
Ink Tube Flushing

Ink Tube Flushing

If you still see white or dark lines or missing colors in your printouts, even after cleaning the print head
several times, you can flush the ink tubes.

Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve
print quality by cleaning the print head several times.

Caution:

Flushing the ink tubes consumes a lot of ink. Before flushing the ink tubes, make sure there is

enough ink in the ink tanks. If necessary, refill the ink tanks before flushing the ink tubes.

Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity
sooner. Contact Epson to purchase replacement ink pads before they reach the end of their service life.
When the ink pads reach the end of their service life, the product stops printing and you must contact
Epson for support.

Flushing the Ink Tubes Using a Computer Utility

Parent topic:

Print Head Maintenance

Flushing the Ink Tubes Using a Computer Utility

You can use the Power Ink Flushing utility to flush the ink tubes.

Before you begin, make sure there are no warnings or errors indicated by the product control panel.

1.

Make sure the transportation lock on the ink tank unit is set to the unlocked (printing) position:

.

2.

Do one of the following:

•

Windows

: Access the Windows Desktop and right-click the product icon in the Windows taskbar.

Select

Printer Settings

and click the

Maintenance

tab.

•

OS X 10.6/10.7/10.8/10.9

: In the Apple menu or the Dock, select

System Preferences

. Select

Print & Fax

,

Print & Scan

, or

Printers & Scanners

, select your product, and select

Options &

Supplies

. Select

Utility

and select

Open Printer Utility

.

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Summary of Contents for l300

Page 1: ...L300 User s Guide ...

Page 2: ......

Page 3: ...ng Capacity 20 Available Epson Papers 21 Paper or Media Type Settings 22 Printing From a Computer 23 Printing with Windows 23 Selecting Basic Print Settings Windows 23 Print Quality Options Windows 26 Multi Page Printing Options Windows 26 Selecting Double sided Printing Settings Windows 26 Double sided Printing Options Windows 28 Selecting Additional Layout and Print Options Windows 28 Custom Col...

Page 4: ... Checking Print Status OS X 47 Selecting Printing Preferences OS X 47 Printing Preferences OS X 48 Cancelling Printing Using a Product Button 49 Refilling Ink 50 Ink Safety Precautions 50 Check Ink Levels 51 Checking Ink Status Lights 52 Disabling Special Offers with Windows 53 Purchase Epson Ink 55 Ink Bottle Part Numbers 55 Refilling the Ink Tanks 55 Adjusting Print Quality 61 Print Head Mainten...

Page 5: ...r Software Updates 80 Product Light Status 80 Running a Product Check 82 Solving Setup Problems 83 Noise After Filling the Ink 83 Software Installation Problems 84 Solving Paper Problems 84 Paper Feeding Problems 84 Paper Jam Problems 85 Paper Ejection Problems 86 Solving Problems Printing from a Computer 87 Nothing Prints 87 Product Icon Does Not Appear in Windows Taskbar 88 Printing is Slow 88 S...

Page 6: ...ical Specifications 102 Windows System Requirements 102 OS X System Requirements 102 Printing Specifications 103 Paper Specifications 103 Printable Area Specifications 105 Ink Specifications 106 Dimension Specifications 107 Electrical Specifications 107 Environmental Specifications 108 Interface Specifications 108 Notices 109 FCC Compliance Statement 109 Trademarks 110 Copyright Notice 110 A Note ...

Page 7: ...L300 User s Guide Welcome to the L300 User s Guide For a printable PDF copy of this guide click here 7 ...

Page 8: ...rts Locations See these sections to identify the parts on your printer Control Panel Buttons and Lights Printer Parts Top Printer Parts Inside Printer Parts Back Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and power light 2 The stop button paper light and ink light Parent topic Printer Parts Locations 8 ...

Page 9: ...Printer Parts Top 1 Sheet feeder 2 Paper support 3 Ink tank unit 4 Output tray 5 Paper stopper 6 Control panel 7 Edge guide Parent topic Printer Parts Locations 9 ...

Page 10: ...Printer Parts Inside 1 Printer cover 2 Ink tubes 3 Ink tanks 4 Transportation lock 5 Print head in home position Parent topic Printer Parts Locations 10 ...

Page 11: ...es the product s energy efficiency Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting OS X Parent topic Product Basics Changing the Power Off Timer Setting Windows You can use the printer software to change the time period before the printer turns off automatically 1 Access the Windows Desktop right click the product icon in the Windows taskbar and select Printer Set...

Page 12: ...etting OS X You can use the printer software to change the time period before the printer turns off automatically 1 Do one of the following OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the ...

Page 13: ...his window 3 Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting 4 Click Apply 5 Close the Printer Settings window Parent topic The Power Off Timer 13 ...

Page 14: ...es Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Pull up the paper support and its extension 2 Pull out the output tray and open the paper stopper Note If you print on legal size or longer paper leave the paper stopper closed 14 ...

Page 15: ...ge guide left 4 Insert paper glossy or printable side up and short edge first against the right side If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 15 ...

Page 16: ...your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Pull up the paper support and its extension 16 ...

Page 17: ...2 Pull out the output tray and open the paper stopper 3 Slide the edge guide left 17 ...

Page 18: ...o even the edges 5 Slide the edge guide against the paper but not too tightly Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your photo faces Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper 18 ...

Page 19: ...aper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Pull up the paper support and its extension 2 Pull out the output tray and open the paper stopper 3 Slide the edge guide left 4 Load up to 5 envelopes against the right side Load them printable side up and flap edge left 19 ...

Page 20: ...t load envelopes that are curled folded or too thin or that have plastic windows Parent topic Loading Paper Related references Paper Specifications Paper Loading Capacity Paper type Load up to this many sheets Plain paper Letter 8 5 11 inches 216 279 mm or A4 Approx 100 sheets 8 3 11 7 inches 210 297 mm Epson Bright White Paper 80 sheets Epson Presentation Paper Matte Epson High Quality Ink Jet Pa...

Page 21: ... nearest reseller visit global latin epson com or call your nearest Epson sales office website available in Spanish and Portuguese only Paper Type Size Part number Sheet count Epson Bright White Paper Letter 8 5 11 inches S041586 500 216 279 mm Epson High Quality Ink Jet Paper Letter 8 5 11 inches S041111 100 216 279 mm Epson Premium Photo Paper Glossy 4 6 inches S041808 40 102 152 mm S041727 100 ...

Page 22: ...t topic Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Bright White Paper Epson High Quality Ink Jet Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Envelopes Envelope Parent...

Page 23: ... Printing with OS X Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Win...

Page 24: ... utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size 24 ...

Page 25: ...and select the options you want 10 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 11 To print multiple copies and arrange their print order select the Copies options 12 To preview your job before printing select Print Preview 13 To save your print job as a projec...

Page 26: ...e Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print ...

Page 27: ...5 Print a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows Parent topic Printing with Windows 27 ...

Page 28: ...binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or ...

Page 29: ...tions Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images 3 To add a watermark to your printout select Watermark s...

Page 30: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Page 31: ...s Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Addition...

Page 32: ...st of settings 3 Use any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 32 ...

Page 33: ...1 Click OK to save your settings You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 33 ...

Page 34: ... Pause To restart printing right click on any paused print job and click Restart Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default p...

Page 35: ...em as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer sett...

Page 36: ...you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Sof...

Page 37: ...ature you can check for updates manually Parent topic Printing with Windows Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selectin...

Page 38: ... print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the prin...

Page 39: ...Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 39 ...

Page 40: ... Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 10 Select the Print Quality setting you want to use 40 ...

Page 41: ...the fastest printing with draft quality Economy For fast printing with reduced quality Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For photos and graphics with good quality and print speed High Quality For photos and graphics with high print quality Best Quality For the best print quality but the slowest print speed Parent topic ...

Page 42: ...ur application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting You can also select a custom setting to create a custom paper size 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the ...

Page 43: ... on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X 43 ...

Page 44: ...option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer...

Page 45: ... with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion ...

Page 46: ...dvanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the spe...

Page 47: ...ob click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings Parent topic Printing Your Document or Photo OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send t...

Page 48: ...nting Preferences OS X You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality 48 ...

Page 49: ...al communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing From a Computer 49 ...

Page 50: ...tle caps Do not tilt or shake an ink bottle after removing its seal otherwise ink may leak Ink Refilling Precautions Use ink bottles with the correct part number for this product The use of non Epson ink may cause damage that is not covered by Epson s warranty and under certain circumstances may cause erratic product behavior This product requires careful handling of ink Ink may splatter when the ...

Page 51: ...d securely Be sure to keep the ink bottle upright when tightening the cap and take measures to prevent ink from leaking when you transport the bottle Ink Bottle and Ink Tank Information To maintain optimum print head performance some ink is consumed from all ink tanks during printing and when performing maintenance operations such as cleaning the print head The ink bottles may contain recycled mat...

Page 52: ...lly checking the ink levels in the product s ink tanks If ink is low but the ink level is above the lower line on the ink tank the ink light may flash You can continue printing until the ink tank needs to be refilled If the ink light is on the ink may be below the lower line on the ink tank and the printer may stop printing You should refill the ink tank before you continue printing Caution If the...

Page 53: ... You may see the Epson Special Offers screen every time you print if your computer is connected to the Internet Select Do not display this message again and click Decline to disable online offers Promotional offers are not valid in Latin America 1 Right click the product icon in the Windows taskbar and select Monitoring Preferences 53 ...

Page 54: ...You see this window 2 To disable promotional offers deselect the Display Epson Offers checkbox Promotional offers not available in Latin America Parent topic Check Ink Levels 54 ...

Page 55: ...er type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This process is carried out the first time you turn on the printer and guarantees better performance Do not load paper before refilling the ink tanks Ink Bottle Part Numbers Parent topic Refilling Ink Ink Bottle Part Numbers Use these part numbers when you purchas...

Page 56: ...oduct 3 Make sure the power light is on but not flashing 4 Unhook the ink tank unit from the product and lay it down Note Do not pull on the ink tubes 5 Open the ink tank unit cover then remove the ink tank s cap Note Make sure the color of the ink tank matches the ink color you want to refill and only remove the cap from that ink tank Be careful not to spill any ink 56 ...

Page 57: ...can use it to seal the bottle cap later if necessary Then remove the cap remove the seal from the bottle and replace the cap on the bottle Note Make sure the color of the ink bottle matches the ink color you want to refill Caution Install the bottle cap tightly otherwise ink may leak 57 ...

Page 58: ... the correct color ink up to the upper line on the ink tank 8 If any ink remains in the ink bottle after filling the ink tank place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use 58 ...

Page 59: ...9 Place the cap securely on the ink tank 10 Repeat the previous steps as necessary for each ink color you need to refill 11 Close the ink tank unit cover 59 ...

Page 60: ...12 Hook the ink tank unit onto the product If the ink light is on press the stop button Parent topic Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions 60 ...

Page 61: ...lean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink level has reached the lower line on the ink tank and may not be able to clean it when the ink level in any of the tanks is low You must refill the ink tank first Print Head Nozzle Check Print Head Cleaning Ink ...

Page 62: ...ons on your product 1 Press the power button to turn the product off 2 Load a few sheets of plain paper in the product 3 Hold down the stop button and press the power button to turn the product on 4 When the product turns on release both buttons The product begins printing a nozzle check pattern 62 ...

Page 63: ...re gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 63 ...

Page 64: ... and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open...

Page 65: ...ed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 65 ...

Page 66: ...ks Cleaning the Print Head Using the Product Buttons You can clean the print head using the buttons on your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Hold down the stop button for 3 seconds to start the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution N...

Page 67: ...int Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 3 Select Head Cleaning You see a window like this 4 Click Start to begin the cleaning cycle The power light flashes throughout th...

Page 68: ...the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning If there are no gaps click Finish 68 ...

Page 69: ... by causing them to reach their capacity sooner Contact Epson to purchase replacement ink pads before they reach the end of their service life When the ink pads reach the end of their service life the product stops printing and you must contact Epson for support Flushing the Ink Tubes Using a Computer Utility Parent topic Print Head Maintenance Flushing the Ink Tubes Using a Computer Utility You c...

Page 70: ...en instructions to flush the ink tubes 5 When you finish flushing the ink tubes run a nozzle check to check the print quality If necessary also clean the print head If you don t see any improvement turn off the product and wait at least 6 hours Then check the print quality again If quality still does not improve contact Epson for support Parent topic Ink Tube Flushing Related concepts Print Head N...

Page 71: ...1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 ...

Page 72: ...patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to re...

Page 73: ...lity 3 Select Paper Guide Cleaning 4 Follow the on screen instructions to feed paper through the product 5 Check the back of the ejected paper to see if it is clean 6 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Checking the Number of Sheets You can view an option that displays the number of sheets of paper that have fed through the product Checking the ...

Page 74: ...number of sheets of paper that have fed through the product by checking the sheet counter 1 Do one of the following OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Prefe...

Page 75: ...2 Select Printer and Option Information You see this window 3 After checking the number of sheets fed into the printer click OK to close the window Parent topic Checking the Number of Sheets 75 ...

Page 76: ...ct 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the outer case with a soft dry cloth Do not use any liquid or chemical cleansers Parent topic Cleaning and Transporting the Product Transporting Your Product If you need to ship your product or transport it some distance prepare it for transportation as described here Caution During transportation and stor...

Page 77: ...print head to move to the far right then turn the product off again 3 Secure the print head to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Close the printer cover 5 Remove all the paper from the product 6 Unplug the power cable 7 Disconnect any connected cables 77 ...

Page 78: ...8 Set the transportation lock to the locked transport position 9 Unhook the ink tank unit and lay it down then check to make sure that the ink tank caps are installed securely 78 ...

Page 79: ...erwise ink may leak Do not put opened ink bottles in the box with product Before using the product Be sure to remove the tape from the print head Be sure to set the transportation lock to the unlocked printing position If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting the Product Related concepts Print Head Cleaning Print Head ...

Page 80: ...te available in Spanish and Portuguese only Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in th...

Page 81: ...ne time Load paper in the The power light is flashing product and press the stop button to clear the error The paper light is on Ink level may be low It is nearly time to reset the ink levels by refilling The power light is on or the ink You can continue printing but you should prepare new ink flashing bottles To confirm the actual ink remaining visually check the ink levels The ink light is flash...

Page 82: ...e error continues check for a paper jam If the error persists The ink light is flashing contact Epson for support The paper light is flashing Parent topic Solving Problems Related references Paper Jam Problems Where to Get Help Related tasks Refilling the Ink Tanks Related topics Loading Paper Running a Product Check Running a product check helps you determine if your product is operating properly...

Page 83: ...e to Get Help Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Filling the Ink Software Installation Problems Parent topic Solving Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink check these explanations The first time you fill the tanks with ink the product must charge its prin...

Page 84: ... printer properties If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Solving Paper Problems Check these sections if ...

Page 85: ... Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Do not load paper with holes punched in it Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If you hav...

Page 86: ... try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Paper o...

Page 87: ...er In Windows clear any stalled print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click y...

Page 88: ...Printing Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Monitoring Preferences button 5 Click the checkbox for the option that adds the shortcut icon to the taskbar 6 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Printing is Slow If printing becomes slow try these solutions Make sure your syste...

Page 89: ...ndows Click the Maintenance tab select Extended Settings and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Solving Page ...

Page 90: ...et for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software If a blank page exists in a document you are p...

Page 91: ...ny cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel Hardware and Sound Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and selec...

Page 92: ...he preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Print Layout Options OS X Related topics Loading Paper Slanted Printout If your printouts are slanted try these...

Page 93: ... white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your prod...

Page 94: ...m the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Make sure the ink...

Page 95: ...ad nozzles are clogged Then clean the print head if necessary The ink levels may be low Visually check the ink levels Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Make sure you set the transportation lock to the unlocked printing position Align the print head Clean the paper path Parent topic...

Page 96: ...u increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acce...

Page 97: ... For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available Epson Papers Related tasks Selecting Additional Layout and Print Options Windows Managing Color OS X Related topics Refilling Ink When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install yo...

Page 98: ...Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic When to Uninstall Your Product Software Uninstalling Product Software OS X In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utili...

Page 99: ...n product contact Epson Epson provides these technical support services Internet Support Visit Epson s support website at global latin epson com Soporte for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Website available in Spanish and Portuguese only Speak to a Support Representative Before you call ...

Page 100: ... Code 8320 Mexico Mexico City 52 55 1323 2052 Other cities 01 800 087 1080 Nicaragua 00 1 800 226 0368 Panama 00 800 052 1376 Paraguay 009 800 521 0019 Peru Lima 51 1 418 0210 Other cities 0800 10126 Uruguay 00040 5210067 Venezuela 58 212 240 1111 Contact your local phone company to call this toll free number from a mobile phone Dial first 7 digits wait for a message then enter code If your countr...

Page 101: ...hase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit global latin epson com or call your nearest Epson sales office website available in Spanish and Portuguese only Parent topic Solving Problems 101 ...

Page 102: ...Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note Visit Epson s support website at global latin epson com Soporte for the latest in compatibility and drivers for your product website available in Spanish and Portuguese only Parent topic Techn...

Page 103: ...s at 20 lb 75 g m2 plain paper Parent topic Technical Specifications Paper Specifications Use paper under normal conditions Temperature 50 to 95 ºF 10 to 35 ºC Humidity 20 to 80 RH Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper sto...

Page 104: ... inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm 16 9 wide 4 7 1 inches 102 181 mm Paper types Plain paper and special paper distributed by Epson Thickness 0 003 to 0 004 inch 0 08 to 0 11 mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications 104 ...

Page 105: ...Printable Area Specifications Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 105 ...

Page 106: ...uded ink bottles must be used for printer setup and are not for resale The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head Yields vary considerably based on images printed print settings paper type frequency of use and temperature The ink bottles that came with your printer have a lower yield due to the ink charging process This proce...

Page 107: ...k Bottle Part Numbers Dimension Specifications Height Stored 5 1 inches 130 mm Printing 11 2 inches 284 mm Width Stored 18 6 inches 472 mm Printing 18 6 inches 472 mm Depth Stored 8 7 inches 222 mm Printing 19 6 inches 499 mm Weight 6 lb 2 7 kg without ink and power cord Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V...

Page 108: ... Specifications Environmental Specifications Temperature Operating 50 to 95 ºF 10 to 35 ºC Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Humidity Operating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Parent topic Technical Specifications 108 ...

Page 109: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The conne...

Page 110: ...on nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instru...

Page 111: ...d as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a sho...

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